Big Bear Inn

true rating for this property should be Zero Stars

Nothing

1. The place is completely run down 2. The place is filthy dirty 3. No air conditioner 4. Ceeling fan broken 5. Noisy floor fan 6. Filthy bathroom 7. Trash bins and trash strewn about at the entrance 8. The hallway Smelled like urine 9. There was no evidence that the management puts any effort into maintaining the property

The location was good

The rooms were absolutely mess - no amenities, no staff close by. The hotel seriously needs a mekover - the floors are creaky, rooms are run down, if you have a noisy upstair tenant you entire night is screwed apart from the filthy, torn bed in which you are sleeping unwillingly.

Ants!

It was in the middle of the city, near the lake. Made travel easy.

We encountered a ton of ants all over the room and in the beds. They moved us to another room and there were a ton of ants in there too. The walls were thin so we received midnight entertainment from the couple next door. There was a random bandaid on the wall that the cleaners neglected. The curtain rod was broken, so we couldn't completely close the curtain. The pool was filled with dirt. Did I mention the ants? Otherwise, it was great.

Really run down

N/A

Really old, outdated, run down, poor bedding, 4 channels on the TV, dirt coming up through the shower drain, flat pillows

A little better than camping

The room was clean and the staff was accessible.

There were a few significant things that made our stay uncomfortable enough for us to never come back! The bathroom light did not work. The bathroom sink filled up with a funky substance when the people next to us ran their sink. By the morning it had over flowed.

No air conditioner in any of the rooms. Not good i

Day Front desk person was nice. Maintenance guy at night was also nice. Night time front desk person was rude. Liked: refrigerator, microwave and kitchen wares provided.

No AC in any of the rooms. Not good in the summer time. We're instructed to leave the windows open and it should cool later. There's no screen in the bedroom window, so left that one closed, but left the others open during the day while out. Came back at night and the room was hot. Maintenance searched vacant rooms and finally found a window screen; later found a fan. Evening Staff was a bit rude when asked for a fan. Said he already put a fan in my room yesterday. Problem was I didn't stay there the previous day. Disappointed with this place since it's a Wyndham property. I expected just a bit more.