Khách sạn gần sân bay Sân bay Birmingham

Ưu: Very warm welcome, preceded by a very thoughtful e-mail from the owners offering additional travel and transfer assistance if needed. Room was very clean and warm with a most adequate bathroom. Full english breakfast was really good.

Khuyết điểm: $review.cons

Ưu: The room was very comfortable and had everything we could possibly need.

Khuyết điểm: $review.cons

Ưu: All you need for a comfortable stay.

Khuyết điểm: None

Ưu: The lovely couple who run the place who made me feel very welcome. Before the stay they were helpful and quick when answering queries I had about the stay. The room was nice and warm and the breakfast yummy.

Ưu: Warm welcome, just like coming home and plenty of e-mail contact before my arrival.

Ưu: A lovely welcome and a beautiful home.

Khuyết điểm: None

Ưu: Very friendly owners

Ưu: Near to the NEC

Khuyết điểm: The cellar room was rather claustrophobic & not really a "luxury room"

Ưu: Great hotel, friendly staff (nothing too much trouble). Great value.

Khuyết điểm: $review.cons

Ưu: that the location is very good for the airport.

Khuyết điểm: I have stayed at the hotel before and the food is good, but on my first night there was only 1 chef working so the restaurant was closed and the only choice was bar food and that was burgers or fish with chips,and on the second night it was impossible to order as the hotel was full and people were waiting a long time for their food in the end I walked over to the airport and eat there.

Ưu: The convenient location.

Khuyết điểm: the small en-suite facilities and the nosie from the corridor.

Ưu: We were attending a concert at the LG Arena thus the location and ease of commute was perfect -

Khuyết điểm: Couldn't really fault the stay at all.

Ưu: Food 24 hours

Khuyết điểm: Would have preferred a lighter breakfast ie not pay the full amount when not eating all available

Ưu: ease of access to airport and shuttle , good location . comfortable rooms and very clean . reception staff very helpful

Ưu: The room was better than expected, very adequate for one night. The shower was terrific.

Khuyết điểm: Only one towel per person isn't enough. I like to wrap hand towel round my hair while I dry off with the other. (I was sharing a room with a colleague.) The aircon didn't work and the room was a bit hot. We could open the window but aircraft noise made this a poor choice. We had a meal in the restaurant in the evening and the service was very slow. The staff were pleasant though, and the food was very good.

Ưu: Very helpful staff

Khuyết điểm: Price and car parking

Ưu: Clean, quiet room good breakfast

Khuyết điểm: No hairdryer

Ưu: Very pleased with accommodation and friendliness of staff. Evening meal was also excellent.

Khuyết điểm: Details on the booking form regarding breakfast were very confusing; parking also confusing - we parked across the road and were told by hotel staff that as long as we stayed for over 24 hours we would get the parking charge reduced from £18.50 to £13.50 once we had our parking ticket stamped by the hotel. At the ncp offices they tried to charge us £37 as we had gone over the 24 hours which we understood from the hotel staff was permitted. Eventually ncp agreed to re-issue the ticket and charge us the agreed £13.50 but they were quick to point out that the error was with the Ibis which I agree with and would suggest that you make it very clear to customers that the charge is for a '24' hour period, if that is the case, and not as long as you stay over '24' hours you will only pay £13.50

Ưu: Proximity to exhibtion centre and airport

Khuyết điểm: Soap dispenser in shower was empty. Food was ok but not great. Could not make irish coffee. Room was comfortable if basic and expensive for what it was.

Ưu: Very close to the NEC (5 mins by Taxi). Little Owl pub next door,, friendly staff & excellect food

Ưu: Without asking for, we were given a very helpfull room, must have been our age...........!!!

Khuyết điểm: No food in the evenings .but a good breakfast . Next door resteraunt very busy or full nothing else near. After a busy day at n e c . do not want to travel to find a resteraunt.

Ưu: near nec, clean, friendly, close to pub

Khuyết điểm: nothing

Ưu: Convenient location

Khuyết điểm: No food served in the evening

Ưu: Staff were very helpful and efficient both at reception and at breakfast

Khuyết điểm: Hotel room was very small. We were a family with a 15 year old and a baby and although we asked for a cot in the room it was just as well they had not put it in the room because it would not have fit. Wouldnt recommend it for families. Had to get a taxi to anywhere. Even to get to a convenience shop.

Ưu: the comfortable bed

Khuyết điểm: the coffee, in the room and also from the machine at breakfast tasted weak and of a cheap make

Ưu: Pleasant stay quiet, breakfast excellent nice atmosphere.

Khuyết điểm: One staff member was a bit snooty when we asked a question. The answer she gave was correct but was confrontational in my view. Also non smoking rooms are not guaranteed even if booked in advance.

Ưu: $review.pros

Khuyết điểm: There should be a shuttle bus to the train station/NEC.

Ưu: location near the airport

Khuyết điểm: the second bed was really bad!

Ưu: Spacious room for organizing repacking to travel. Sufficient places to sit at dinner for a single person. Excellent personnel response in replacing burnt out light bulb. Location wrt airport and railroad. Value based on my particular reservation was good. I was paying out of personal pocket. But I would return for the same price. No bright LEDs to disturb my sleep Nice breakfast.

Khuyết điểm: Nothing bad No sign if water in fridge is free (many hotels charge for this) I would like decaf earl grey for room to help sleep Burger at dinner. Glad that this was well-done. But the bun was very dry. Needed a nice sauce to make it all more moist and flavorful. Restaurant did not seem to know if a British beer: ale was available. Yes I liked the ale provided but the server did not know about it. It would be good if there are real British ales on tap instead of the usual corporate beers. Is it possible to get United miles for staying at Novotel? This Would influence my decisions. John Taylot

Ưu: We had an early morning flight, so being just across from the departure area was hugely convenient. Check in and check out were both quick and convenient.

Khuyết điểm: The rooms were reasonable, however couldn't be described as spacious. For the price and convenience this wasn't unexpected though.

Ưu: Convenient to Birmingham Airport! Great for early morning flight. They even gave us our b'fast in a bag the night before since our plane left before the breakfast opened. We have traveled a bit, but never in a place where we needed to insert our card into a slot to turn on the lights. Guess that is well known, however was not by us. Helpful housekeeper showed us. Very convenient to have USB charger for electronics.

Ưu: staff was very helpful and friendly

Ưu: Hotel as expected, staff very helpful, drinks and meals expensive but only to be expected on an airport site. Didn't have hotel breakfast as too expensive when you can get two good breakfasts at Frankie & Benny's in the airport for the same price as one in the hotel.

Khuyết điểm: Access to NEC and Birmingham centre.

Khuyết điểm: quality of breakfast not as high as the last time I stayed with you three years ago. Sorry.

Ưu: The location was excellent for the airport along with the quick tram link to the NEC and train station.

Khuyết điểm: The rooms were freezing!

Ưu: Great location for airport and NEC events. Restaurant on site and bar open 24hours. Good for business, leisure or family stays. Staff friendly. Very accommodating and would definitely stay again. No noise heard from the airport.

Khuyết điểm: Our allocated room smelled of smoke and they changed our room immediately and apologised.

Ưu: I loved how convenient is was to get to the NEC and airport from the hotel. It was stress free and swift.

Ưu: $review.pros

Khuyết điểm: Room very basic and poorly decorated, no air con or fully opening windows

Ưu: The staff very helpful

Khuyết điểm: $review.cons

Ưu: $review.pros

Khuyết điểm: Car parking

Ưu: Proximity to Terminals and comfort of rooms. Check in and out times were excellent too.

Khuyết điểm: $review.cons

Ưu: near airport

Khuyết điểm: no sauna, no fitness, quality of food

Ưu: Very clean and comfortable bed

Khuyết điểm: There was a big muddle up with my booking which is unresolved at the moment

Ưu: Great location within walking distance from airport - silent though Fast check-in and check-out procedure Clean, functional comfortable room Reasonable good continental breakfast

Khuyết điểm: Some rooms need some repairs - my room had the window opening restrainer broken by a previous customer. But was not disturbing at all.

Ưu: The staff were as helpful as they could be and friendly. Room was clean and bed comfortable.

Khuyết điểm: Via kayak I had changed my booking from Birmingham Central to Birmingham airport. The hotel did not have ne booked in. They checked with central and I was still booked there. I was told they could give me a room but I would have to pay for both rooms in each hotel!

Ưu: Easy access no fuss

Ưu: Very clean,Modern and friendly staff

Khuyết điểm: None

Ưu: Friendly staff

Khuyết điểm: Quality of the food was barely adequate

Ưu: Pleasant staff. Breakfast was acceptable.

Khuyết điểm: My room was cold every night i returned and the heating didnt seem to work properly. Remote control on the tv didnt work.

Ưu: A good clean hotel, suited the purpose of our stay. Close to Birmingham International Airport Secure Parking.

Khuyết điểm: It was a big Hotel and not many people staying there, felt quite chilly at times.

Ưu: Karl Diggins - Operations Manager - polite/reasonable/took 'ownership' of problem and dealt with me in a very professional manner.

Khuyết điểm: Reception staff member - australian or new zealander? - awful! - rude/obstructive and unreasonable... Even hung up via telephonen me whlst problem absolutely no customer service!

Ưu: All good

Khuyết điểm: A little hard to find from postcode on sat nav

Ưu: convenience, room compact but comfortable

Khuyết điểm: 2 hour wait in The Hub for a cold (supposed to be hot evening meal). Surrounded by uncleared tables. However, empathized with the couple of staff on duty so didn't complain as everyone else seemed to be. Breakfast also a bit chaotic. I can see part of the problem - the kitchen is a long way from the serving area and the logistics are not well designed.

Ưu: Proximity to NEC

Khuyết điểm: Lack of adequate heating in room. Poorly equipped room (ie no bedside table for single bed.

Ưu: It was so close to the NEC

Khuyết điểm: The room was so cold. The receptionist said they took 30mins to warm up but even after 4 hours it was not comfortably warm. I was very cold outside but the heating should still be effective.

Ưu: I liked the fact that it was so close to the nec

Khuyết điểm: The lights in the room were not bright enough - one bulb was out which made it even darker. The heating did not work and they gave us a fan heater which did not work either - the lights in the bathroom failed during the night and the housekeeper took half an hour to fix them so I had to shower in the dark! Not a good experience.

Ưu: Had issues checking in which took a while to resolve, no apologies and very blasé

Khuyết điểm: Service

Ưu: Room was very nice and clean, breakfast was delicious and good choice

Khuyết điểm: The food and drink was very expensive at the bar and very small portions

Ưu: good location (I was visiting the LG arena), helpful pleasant staff, attractive interior of building

Khuyết điểm: no signpost for stairs as alternative to lift

Ưu: An excellent location for the airport, NEC and LG Arena.

Khuyết điểm: Lack of snacks at the bar especially after 1030pm.

Khuyết điểm: Hideous cost of internet. If MacDonalds, Kuala Lumpur Airport and many coffee shops can offer free Wifi, why can't this hotel? It's a basic necessity like towels and soap.

Ưu: It was very clean and comfortable

Khuyết điểm: It would be great if there was a hair dryer in the room

Ưu: Staff were pleasant and it was near the nec

Khuyết điểm: We could not get the room temperature right and it was cold most of the time.

Ưu: Good situation of hotel. Good facilities

Khuyết điểm: Bar very expensive. Very poor evening meal - spatchcock chicken was a disgrace. Better chicken portion in Kentucky Fried Chicken. Complaint made.

Ưu: $review.pros

Khuyết điểm: Pendigos restaurant was not very good

Ưu: Very comfortable Friendly, helpful & efficient staff. Beautiful location by the lake.

Khuyết điểm: None

Ưu: The price i paid for the room and breakfast was excellent. The hotel i find is very welcoming and the staff are attentive and friendly, its location is very good, I felt relaxed and enjoyed my stay.

Khuyết điểm: The price of the food and the drinks while staying at the hotel was too expensive, I stay in hotels regularly and your drinks prices are too high.

Ưu: Although it was a bed and breakfast I asked for dinner on both nights of my stay and got a great home cooked meal. Very friendly place to stay loved it

Khuyết điểm: $review.cons

Ưu: The breakfast was made to order!

Khuyết điểm: The shower pressure was a bit low

Ưu: Comfortable,pleasant room; exceptionally friendly owners

Khuyết điểm: Breakfast...not exactly to my taste but not unpleasant and certainly filling

Ưu: Very clean and friendly

Khuyết điểm: None

Ưu: Lovely warm rooms in a modern building with amazing Shakespearean decor. Good to see Fair Trade tea, biscuits and coffee.

Khuyết điểm: None

Ưu: Friendly, personable proprietors. Spotlessly clean, pleasant room, comfortable bed. Good breakfast.

Khuyết điểm: Small shower cubicle, mediocre water pressure with only acceptably warm rather than piping hot water

Ưu: Small hotel was like home from home. Hotel owners very hospital and helpful. We will not hesitate to stay there again when visiting the nec

Khuyết điểm: Only 1 minor - the toilet seat in the bathroom needed fixing more securely.

Ưu: Fantastic owners, very helpful and courteous. Nothing was too much trouble, I really enjoyed staying at the hotel. I have already recommended it to friends and will definitely be staying there again. I don't normally comeplete these reviews but have made an exception for this hotel.

Khuyết điểm: Ordinary looking buiding, that's all I can think of.

Ưu: We had to pay for parking when the was not even located in an area where parking is an issue such as the coty centre. The room were very cold. I had 2 extra radiator as the heating was blowing cold air. And there were people with pets there such as dogs. When we asked the hotel they said those rooms did not get special cleaning. Considering how dirty pets are I think such room need special sort of cleaning. We were stayong rhere with children as young under 1 .

Ưu: A few booking in issues, which the Manager sorted out, and a gesture free drink. . Ordered a simple bar snack one eveing which took a while to arrive, however the head waiter coped well with the situation. It is chargeable parking at the hotel. The NEC shuttle bus works well.

Ưu: We were disappointed with the first room we were offered as it was not what we had booked (twin beds) and the room was very shabby, we asked to be moved and wewere moved to another room which was a little bit better. I made a complaint to the Duty Manager and I will be writing a letter

Khuyết điểm: sorry as above

Ưu: the evning meal and compant I went with

Khuyết điểm: the rooms were too small, bed seemed very small - the accomodation was far too expensive for what you got, the rooms were tired - carpet thread bare!!! Bathroom had hiars in the sink, on the floor and in the bath - and an old smell

Ưu: the hotel was bob on the pool and spa was the best the was excellent

Khuyết điểm: it was good haveing a somkeing room

Ưu: Hotel was clean and bright, room looked as though recently refurbished and was really nice.

Khuyết điểm: Booked a twin room and was given a double room with a sofa bed and the sofa bed wasn't very comfortable - would have been better if two beds. The bar staff weren't too friendly when ordering drinks was made to feel it was a great effort for him - verged on being rude.

Ưu: It was convenient in location (from the NEC), it was comortable - provided all we needed (we were upgraded to an exec room), we had a excellent continental breakfast delivered to our room (as we left very early) and the staff gave excellent service.

Khuyết điểm: I think they lost our booking! So we were upgraded to an exec room (which was good) except it only had one double bed - which was OK but not great, as I was with my teenage daughter. They questioned whether breakfast was included - which it clearly was on our confirmation. When we went into the room the TV was on and their was an empty plastic glass on a chair so I wondered whether it was someone else's room! In the morning we only had one cup in the room for breakfast. All these problems were very efficiently and politely resolved by the staff.

Ưu: $review.pros

Khuyết điểm: the service in the restaurant

Ưu: pleasant personal, cleaness room, good breakfast

Khuyết điểm: shutlle bus from the airport to the hotel is after 4 pm

Ưu: HOW COMFORTABLE I FELT

Khuyết điểm: $review.cons

Ưu: we were visiting the n e c so it was quite handy

Khuyết điểm: due to building work it was very difficult to find a space to park on returning to the hotel at night

Ưu: The bed covers were very nice

Khuyết điểm: $review.cons

Ưu: The staff are great and the food in the resturant was billiant. Easy 10 minute walk to Birmingham International rail station and NEC. Plenty of parking for the rooms available. Common areas have been updated and are bright, clean and plesant.

Khuyết điểm: Internet slow (but reliable) , room was a bit dated and bathroom needed a little TLC but clean and functional. some rooms are very close to busy A45 but more than adaque sound proofing as long as you don't expect to have your windows open, there is no Air Conditining so this can make regulating the room tempreach a balancing act.

Ưu: All facilities

Khuyết điểm: None

Ưu: Not much really, the breakfast was pretty good.

Khuyết điểm: Our room was double booked, an irritation but these things happen. We came back from our evening out and were promised a room had been sorted, we went upstairs and walked in on another guest sleeping! Fortunately they extremely calm but this is completely unacceptable. We then tried another room and the same thing happened! Finally on the third attempt and after an hour of waiting we were provided a room. This has completely ruined my hotel experience and simply cannot recommend this hotel.

Ưu: Reception did try to help with the problems I encountered.

Khuyết điểm: I had to move rooms twice because there was so much noise coming from other rooms. The first night I was woken three times - a crying baby downstairs first, then drunk people next door, then an argument on the other side early in the morning. Not the hotel's fault exactly and reception did try to help but at the end of the day the one thing you need in a hotel is to be able to sleep at night. The gym and leisure bit compensates a bit but otherwise there isn't much to recommend it. Avoid.

Ưu: Room was clean & comfortable. Breakfast is great Location great.

Khuyết điểm: Bathroom needed some tlc and a refresh. Lack of full air-conditioning. Did have a built in fan of sorts.

Ưu: Excellent evening meal in restaurant. Good service quick check in

Khuyết điểm: Very hot in room opened windows which helped us get to sleep. Room was clean and beds comfortable.

Ưu: Location

Khuyết điểm: Blocked toilet & broken kettle & no shower gel

Ưu: Very nice hotel. The position was perfect for the LG arena. Only a few minutes walk. Would definately recommend it

Ưu: This hotel is in a great location for the NEC and the airport with free parking and within walking distance. The rooms are nice spacious and clean. I've stayed here 5 times now

Khuyết điểm: I have to say that this time we found the hotel cold. From arriving the room was cold turned the heating up but took several hours to get just warm. Went down to the bar which was also cold. I said to the barman how cold it was and he agreed it was and turned the heating up but with the doors continually opening and one remaining constantly open with the temerature outside -2C it wasn't comfortable most people had their coats on. The same the next morning in the breakfast room I could feel the cold air on my feet and legs!

Ưu: Efficient and friendly Staff Very good pool and liesure set up

Khuyết điểm: Room a little basic - very little toiletries and no biscuits with the coffee/tea making facilities

Ưu: Freindly Staff

Khuyết điểm: Value for money size of room no bath

Ưu: Polite and helpful staff

Khuyết điểm: Tv to complecated

Ưu: ease of access to rail station & airport & NEC facilities. The staff were very helpful & polite. Would definately use this hotel again.

Ưu: The public areas were very welcoming, the restaurant was very good and the staff were very helpful.

Khuyết điểm: The coldness of the breakfast room which was almost next to the front door.

Ưu: Easy access to NEC site

Khuyết điểm: The decor is a bit "tired" although I appreciate the hotel is well used 24/7

Ưu: The staff were very helpfull and the location being close to the NEC

Khuyết điểm: The hairdryer in our room did not work.

Ưu: $review.pros

Khuyết điểm: Hotel room had a strong smokey smell to it even thogh a non smoking hotel

Ưu: The hotel was comfortable

Khuyết điểm: When we entered the room it was freezing. There was no instuctions on how to use the heating/cooling system. We booked an early morning call for 7am, this was not forthcoming and as a result were later than expected for an engagement. When this was pointed out to reception at checkout all that was offered was 'sorry' I feel we should have been offered maybe a free breakfast as compensation.

Ưu: Good food and good service

Khuyết điểm: Warm, ac would be a benefit

Ưu: I liked the staff and the clean and comfortable rooms

Khuyết điểm: The food was cold and disappointing

Ưu: Great location, staff very helpful

Khuyết điểm: The hot breakfast was below the standard I expect for the Hilton.

Ưu: The price was excellent and included breakfast and free cancellation.

Khuyết điểm: The room was basically fine but I feel that all the bedrooms could be given an update.

Ưu: Room service was excellent!

Ưu: All staff I came into contact with, the checking- in staff and particularly the concierge staff were excellent, pleasant and extremely helpful.

Khuyết điểm: Obviously, as it is near the NEC it was quite crowded and noisy in parts/

Khuyết điểm: Heating did not work very good,only cold air and it was -6 outside.

Ưu: the late bar and the variety of the restaurents

Khuyết điểm: the cost of the restaurent and the fact that a service charge was put on the bill automatically.....even though it was a self service meal??

Ưu: Everything was very nice,the staff were friendly and helpful. The hotel was only about 10 min walk from the nec.

Khuyết điểm: The meals were a bit to expensive.

Ưu: the menu choice and the food and service in the restaurant was excellent, the rooms were very comfortable as well.

Khuyết điểm: When I was arriving to find the hotel (however it was in the darkness) I felt that there could be better directional signage for the hotel on the surrounding roads.

Ưu: leisure facilities, close to nec

Khuyết điểm: $review.cons

Ưu: $review.pros

Khuyết điểm: We booked the hotel because hotel had a multi-million pound update. Unfortunately we were put in one of old rooms not refurbished. The hotel accommodated us when we explained we booked the hotel on-line because of the refurbishment and we were moved to a more suitable room

Ưu: swimming pool

Khuyết điểm: the room was a bit shabby -bathroom the guy next door smoked hanging out side the window and there were tab ends all over the flat roof outside It was not as nice as the other 2 stays

Ưu: $review.pros

Khuyết điểm: Our room was booked from 3pm, but there was no twin room ready when we checked in at 4pm, yet they wouldnt allow us a late checkout either, that was unreasonable. Also, food was a v basic bar menu, or a la carte expensive fine dining or the middle option was a buffet which costs £33 per head and was a total rip off. A glass of wine ws £7.95. Do not recommend eating here. Although breakfast was included in our rate, we couldnt pay the £3.50 tray service to have it delivered to our room, we would also have to pay an additional £20 for the breakfast!! I think the website should inform you of this and I think it is unfair.

Ưu: Location - Near NEC and Birmingham Airport

Khuyết điểm: Rooms tiny with single bed up against wall. No Aircon and advised not to open windows as the Mosquitos will come in. Restaurant expensive for extremely average food.

Ưu: friendlyness of staff couldnt do enough for you made your stay comfortable and welcoming. would be our first choice of stay again

Khuyết điểm: nothing

Ưu: excellent service, flexibility by staff

Ưu: the location was good the staff was great good hotel for business and value for money was great

Khuyết điểm: i didn't like the breakfast but i believe food is a promblem all over uk especially for a mediteranean gyu

Ưu: convenient location to nec friendly welcoming staff and the room even though over the lobby was supprisingly quite

Khuyết điểm: nothing at all

Ưu: Friendliness of staff and owner.

Khuyết điểm: Nothing stands out, to complain about

Ưu: breakfast great bed comfortable

Khuyết điểm: $review.cons

Ưu: Breakfast was good

Khuyết điểm: Room was tiny for twin. Shower was mouldy and well past need for replacement. Upstairs in urgent need of refurnishment. £40 per night would have been fair price.

Ưu: nicely cooked breakfast and pleasant staff

Khuyết điểm: $review.cons

Ưu: Stuck on flooded M5. Owner very helpful over the phone and organising late entrance.

Khuyết điểm: Overcharge on dinner.

Ưu: Meals were great and so was the hospitality from the owner and staff.

Khuyết điểm: $review.cons