Doubletree By Hilton Hotel Boston Bayside

There was an employee at the front desk (not the one who checked me in) and she was extremely helpful in telling me where to go to catch the subway. She was worth the stay! But sorry I do not remember her name.

The shuttle service from the airport was horrible. The instructions of the pick-up location were terrible. I had to call the main hotel phone number which took me a few minutes to wade through the automated service. The driver did not see me and left. When he picked me up he said he didn't speak English. But the next morning, he was speaking English very well to the front desk employees. The employees I spoke to on the phone from the hotel were rude and patronizing. I would not stay here again in order to catch the shuttle to the airport.

Too expensive. Nicely renovated.

I stayed here a year ago and the renovations to the rooms from then to now are wonderful. Room was clean and crisp. Would be nice if the room had a fridge though. Unlike the other two Double Tree's in the Boston area this one has a shuttle to the airport and it will also shuttle you to the downtown area making it convenient for sightseeing. The other two look more elegant but I would pick this one for those two perks the others don't offer.

At almost $300 for one night it was too expensive - being a holiday week and the big rowing event in town I think it's called price gouging. Also the people at the front desk could have used a bit more training and should be taught not to mumble when they talk. And after my stay I've called 3 times trying to inquire why the charge on my card is higher than my receipt. First call to the front desk they hung up on me, second call I was put on hold and they never picked up again, third call the phone rang 17 times before somebody picked up - he gave me an explanation that made no sense. I will try one more time this week before filing a formal complaint.

Excellent, polite and pleasant staff. Fair rates, clean rooms, quiet at night, comfortable bed.

Good transport links to city centre, comfortable, and good value for money. Would stay here again.

Be careful when checking out, if you dont specifically ask for your deposit they wont give it back to you.

Great room with a huge bed.

clean , close to public transport , confortable bed

not close to city center, parking fee (it should be free of charge as in it is far away from city center)

We chose the hotel because it was near to the airport and had a shuttle bus.Very welcome after a long flight. The room was very comfortable and clean. The cafe was adequate for our needs. I suspect we will stay here again.

There was no restaurant in the hotel or nearby, which was not a problem for us this time, but could be at another time.