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Everything except the staff in the bar area (excluding the bartender)
Waiter staff in the bar area were very slow and unfriendly. Can’t believe in such a high class hotel that they would allow this.
Hotel is beautifully presented and the staff do everything possible to make your stay perfect.
The professional staff and luxurious surroundings made our stay very comfortable.
The underground car park was quite expensive at Euro 30/day and did not have a lift into the hotel.
the location, staff, and services.
the TV channels, no enough English and Arabic channels
A beautiful hotel which was very comfortable. We didn't eat in the hotel but had drinks in the bar a couple of times which was very pleasant. Staff were extremely polite and helpful. The pool complex was beautiful and relaxing, the only complaint would be the pool could have been made a little bigger. Saying this there were never many people there so it was not really a problem. The hotel is very central and the shops and attractions are nearby. We would recommend a canal boat trip.
Service from front desk staff is excellent and friendly. Rooms are large and very comfortable, with separate tub and large stand-up shower. You will sleep very well here! Lots of amenities but we didn't try them as we were only there for 2 nights. Good location, about a 5 minute walk to the Markt square.
Very central and quiet.
No real complaints
Cleanliness, size of the rooms and the style of the rooms
The room service menu wasnt the greatest and the shower water varied from scolding to ice cold, unable to find a constant temp.
location, staff were great
yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ?
Frinedly efficient service, excellent breakfast,great location
Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary.
The hotel is beautiful. The staff are very friendly and very helpful. They really give the impression that they want you stay to be perfect, and they will do all they can to make it so.
Hotel Dukes' Palace Bruges ở trung tâm Bruges, cách Quảng trường Chợ Bruges (Grote Markt) và Cửa hàng Chocolate Line 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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