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breakfast was so goog, the 5-7 also
The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
Luxury on the beach
We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
stunning view from our room 1174
love the view and the room decor
The hotel is undergoing renovations
Staff of the hotel. The beach and the view
In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
Attentive staff - run down property
This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day before.
A nice beach resort
Breakfast too expensive
The Beach side view was breathtaking. Catered to my husbands gluten free diet. Staff was excellent at every turn!
Doing maintenance a few rooms away with very smelly glues and chemicals along with noise. Food selection for celiac and vegetarian diets is limited and boring.
They upgraded us to an Ambassador suite. Best sleep of our entire vacation. Loved the beach and the pool. We reveled in the torrential thunder and lightning while enjoying our rack of lamb, pizza and martinis at the BBQ restaurant under the palapa. Service was great too. Nice view from both balconies in our room.
very close to the airport one of the 1st stops from the airport
It is really far from the party zone, had to pay $20 taxi each trip from the hotel to the party zone.
Grounds are beautiful but the rooms are well below
The beach The buffet The public areas
Poor quality and cleanliness of room Construction across the hall which started at 9am and filled the hallway with dust.
Tọa lạc ở Zona Hotelera, Cancun, The Westin Resort & Spa Cancun chỉ cách Bãi biển Delfines và Di chỉ El Rey 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
dựa trên 2.113 đánh giá
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