Mercure Chamonix Les Bossons

The food was the greatest weakness. Dinner was not served for around 45 mins and no explanation was offered for the delay. When it came, the food was very poor - e.g awful (tasteless) pasta dish and over salted meat dish. Breakfast too was completely unsatisfactory - the fresh fruit was some days old and had gone sour (fizzing with bacteria). No explanation offered - and no apology but the staff did not require us to pay for it. For the rest, the hotel is shabby - obviously heavily used for skiiing holidays and showing the effects - damaged facias, stained carpets etc. Over all horribly over-priced and poor value for money. The description gave a very misleading impression of the hotel. (Copied to Trip Adviser)

Facilities, friendly and helpful reception staff.

Slight feeling of restaurant staff trying to guide you towards the expensive end of the menu ie wines, bottled water etc

We thoroughly enjoyed our stay at the hotel and we found both the restaurant & other public spaces to be very pleasant. We both enjoyed the meals that we had in the restaurant during our stay.