Starcity Hotel Zhuhai

staff friendly willing and keen to help welcoming accepts suggestions and flexible good location

*at all times there should be atleast one or two or more GOOD English speaking staff at all departments to whom you can make your self understood and make requests ...HERE NO ONE SPEAKS GOODS ENGLISH AND THE PROFFERED TRANSLATOR ON MOBILE NOT GOOD ENEOUGH TO COMMUNICATE . *rooms allotted were with no airconditioning or even just air-handling except a small room air purifier ..became hot unbearable and stuffy ...despite winter in Zhuhai and excellent temperatures in 19 to 21degrees C ... *breakfast has very few vegetarian items and is too costly for range available for vegetarians...and need to be better labeled and vegetarian dishes marked green dot to show no meat , fish, eggs used in preparation * lunch and dinner menus at panorama restaurant had almost no choice for vegetarians except French fries and mushroom soup I had with bread rolls and butter * remains a Chinese hotel ..should NOT attempt to cater to foreign guests * BILLING - WAS CHARGED YES DEBITED CNY 2500 INSTEAD OF PREAUTHORSIATION UPON CHECK IN ( WHY AGAIN IF BOOKING.COM HAS MADE RESERVATION AND IS EFFECTIVELY A GUARANTOR THAT GUEST WILL PAY ON CHECK OUT ...PLEASE PLEASE MAKE THIS A UNIVERSAL POLICY AND YOU HAVE CARD DETAILS WHICH CAN BE DEBITED IF GUESTS DO NOT PAY UPON CHECK OUT ) AND AGAIN DEBITED ON CHECK OUT ...HOPING I WILL GET CREDIT FOR EXCESS PAID UPON CHECK IN