The Strand Hotel

The sea view only.

The reception staff member was very rude, he asked for id, which we have never been asked for before on previous stays, he became rather abrupt and rude, without giving a proper explanation as to why. He had credit card details and I had the confirmation saved on my phone, in the end he took a copy of my partners driving licence who was not even mentioned on the booking cinfirmation, how could this be conclusive id? He continued speaking in a very rude manner. Whilst we were sleeping in the middle of the night we was awoken by the same gentleman talking to someone which seemed right outside our room, it sounded like one of his friends maybe, the hotel was empty so why talk outside an occupied room is puzzling. If the staff member treats everyone the way he dealt with us you will end up with no customers at all.