Khách sạn ở Edinburgh nằm gần sân bay Hanover Fine Arts Gallery

Ưu điểm: I used work in this hotel many many years ago, it was a tough job because the manager had very high standards, so many years later to stay as a guest I can see those high standards are still there. It is the kind of hotel where they make all the guests feel they are special and deserve excellent service, it has always been like that, I cannot fault this hotel.

Ưu điểm: Impeccable elegance.

Ưu điểm: The bed was very comfy and the room was lovely very clean

Khuyết điểm: The attitude of the staff in the bar very unfriendly. No place to relax in any public area other than if you were buying a drink / meal etc. Intimidating atmosphere you felt you were being watched all the time

Ưu điểm: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit

Ưu điểm: The staff were super friendly and helpful, we were given a complimentary hot choc on arrival as we were cold... Thee rooms were spacious, comfortable and homelike. The decor was classic with a modern 007 twist. Just outstanding!

Khuyết điểm: Nothing, the Balmoral was superb

Ưu điểm: Location was excellent, staff polite and friendly. Reception accommodated our early arrival to book us in.

Khuyết điểm: Room a little small for the price. Would have liked a street view Otherwise very good

Ưu điểm: Excellent location, amazingly clean and a luxurious setting

Khuyết điểm: Nothing

Ưu điểm: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Khuyết điểm: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Ưu điểm: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!

Ưu điểm: Comfortable rooms, attentive staff

Khuyết điểm: Breakfast was not good value

Ưu điểm: Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular.

Khuyết điểm: The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.

Ưu điểm: Good location and spa facilities

Khuyết điểm: No pay per view movies as advertised wouldn’t have booked that room if I’d know this

Ưu điểm: The spa and food

Khuyết điểm: The was lots of noise in my room because of the work getting done in another building I hardly slept during the night and the phone in my room wasn’t working properly

Ưu điểm: Comfortable bed, great fitness center

Khuyết điểm: spotty wifi

Ưu điểm: The hotel was beautiful as was my room. I was there on business and didn’t have a lot of time to explore Edinburgh, but the great location made kit easy to see a lot with the time I had available. Would consider staying again for personal travel as well.

Ưu điểm: Location

Khuyết điểm: Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.

Ưu điểm: You know what you get at the Sheraton, big hotel with good facilities, the rooms and bathrooms are nice and the SPA facilities are fab - if you have time to use them. During the winter there are usually some good offers on rooms that makes it worth staying there.

Khuyết điểm: There are no personal touches, it is a conveyer belt and the staff are polite but not friendly. Service in the bar area is always a bit patchy, it's hard to get the staffs' attention and the food/drink expensive for what it is. I like staying there when the rooms are on offer, however during high season it's not worth the money, plenty lovely boutique hotels in Edinburgh that offer a great place to stay for less money.

Ưu điểm: The hotel's location was ideal, walking distance to Princes Street with its major shops and attractions. The spa experience (swimming pools and rooftop whirlpool) was exquisite, and the breakfast buffet was delicious. The rooms were clean and comfortable, and the staff were helpful, especially the delightful, friendly chef who whipped up a scrumptious omelette for me on my last morning.

Khuyết điểm: I would have preferred a liquid soap dispenser over a bar of soap in the bathroom for hand-washing, but maybe that's just me.

Ưu điểm: The staff were all Lovley I would defo recoded I’ve stayed in the grange in London three times not a patch on your hotel my friend ad never been befor she was in or of the experience totally stunning hotel thankyou

Ưu điểm: Excellent location. Our room was very comfortable but the view let it down. There was an excellent choice for breakfast and it was served in a great location with views across Festival Square.

Khuyết điểm: To have complimentary parking would have been appreciated.

Ưu điểm: Friendly helpful staff. Central location. Good size rooms

Khuyết điểm: Had to wait a little for our luggage to arrive at my room. But never had this problem before and l have stayed several times.

Ưu điểm: Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc.

Khuyết điểm: The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.

Ưu điểm: Location was brilliant, 5 min walk from Waverley, 2 mins from princes street. All staff very helpful & professional. Spa was lovely & easily accessable. Bedrooms clean and spacious (twin room).

Ưu điểm: Location ; friendly staff : room facilities overall we would stay there again

Khuyết điểm: The room was cold on our first nights stay - to be fair we did not report this until next day and it was rectified,

Ưu điểm: Location and staff are excellent

Ưu điểm: The room and Spa excellent. Great location. Very clean

Khuyết điểm: No coffee in the room only decaf.

Ưu điểm: Location was excellent. Staff very friendly.

Khuyết điểm: Breakfast (continental) was very light on choices. Bed mattress was slightly too soft for my back.

Ưu điểm: Large room with sofa. Extra king size bed. Large tv. Shower and a bath

Khuyết điểm: The view

Ưu điểm: Room

Khuyết điểm: £50 for two for breakfast...no thanks..went to a small cafe in Leith and cost 15 pounds for the two of us..full Scottish breakfasts

Ưu điểm: Lovely breakfast. Lovely style hotel.

Ưu điểm: Staff

Khuyết điểm: A bit difficult to find your way around the facility the first time.

Ưu điểm: Location is great and staff are very helpful. Breakfast was good. Room was beside it which was great but did produce a bit of noise in the morning.

Khuyết điểm: Robe had a hole in it, towel was ripped, stains on chair and furniture was all scored. The coffee machine also didn't work. Not a 5 star room. Very disappointed. Strange layout too. Everyone needs to get lift to 3rd floor then walk to first or second floor. And only way out is via 3rd floor again.

Ưu điểm: The staff were very friendly. Andrew on concierge was very helpful. Location was excellent.

Khuyết điểm: The parking arrangements were inconvenient, expensive and difficult to access with luggage.

Ưu điểm: The bed was a absolute dream especially the pillows. It was my partners birthday and there was complimentary sweet treats when we arrived and Jonathan helped us all the way to the car park with our luggage he was fabulous and very helpful.

Khuyết điểm: Only thing that could of been better is the price of breakfast as it was quite expensive especially to your room. We also requested a king size and it was accepted however it was actually a two singles pushed together. Nevertheless it was extremely comfortable. Also, should be a mirror above desk/dressing table or sockets next to full length mirror as it was harder to get ready.

Ưu điểm: Suite was luxurious and well thought out detail, nice lighting. Balc

Ưu điểm: Beautiful room furnishings, Bose stereo system, floor to ceiling windows, glass shower stall, separate bathtub. Very lovely roof garden and communal lounge area. Very accommodating staff.

Ưu điểm: Pillows, pillows and pillows. The comfort of the bed was also excellent. We would like to buy a pillow!

Khuyết điểm: The noise in the bathroom when flushing and the finish in the woodwork in the room.

Ưu điểm: Garden view. Lovely shower and toiletries.

Khuyết điểm: Bed not so good and room too warm . Too dimly lit .

Ưu điểm: The location was great and the views were beautiful from the roof top garden. We absolutely loved our room. The staff were all extremely friendly.

Ưu điểm: Lovely friendly staff, quiet room for a city central location. Excellent breakfast

Khuyết điểm: Shower could have been a bit more powerful but it was adequate.

Ưu điểm: Great location and comfy bed

Khuyết điểm: Some lifts not working but high made going down an issue

Ưu điểm: Location is excellent but this does come with a downside in the early hours of the morning! As it is pretty close to the nightlife it becomes pretty loud out on the streets & with no "proper" double glazing... Room was well appointed but I have stayed in better for the price. Good buffet breakfast. Good attentive staff throughout the Hotel.

Khuyết điểm: Bed & pillows were way too soft for me. Unfortunately, we had a high room & due to the windy conditions had a whistling gale outside our window all night, obviously this isn't the Hotel's fault but worth bearing in mind when booking.

Ưu điểm: The hotel was in a good location about 10 minutes away from the Christmas market. parking behind the building was handy and reasonably priced. The room was spacious and clean, bed was very comfy and loved that they had 2 different types of pillow. We payed extra to have fresh rose petals on the bed and chocolate strawberry’s in the room, the staff were very discreet meaning this remained a surprise. Had a lovely view of the hills from the window. Tv in the room wasn’t great, didn’t have many channels to choose from. Little step to get into the bathroom which wasn’t an issue but could be easily tripped over.

Khuyết điểm: Check in was meant to be at 12, we arrived at 1pm and the room wasn’t ready till 3pm which was disappointing. Check out was a little unorganised didn’t seem to have enough staff on the desk.

Ưu điểm: Bed was extremely comfortable, hotel location perfect.

Khuyết điểm: Room could have been warmer.

Ưu điểm: Location, early check in, fab breakfast, good drinks and dinner....

Khuyết điểm: Can't think of anything

Ưu điểm: second visit here and as before superb staff are very helpful, polite and professional. Hotel facilities are as you would expect of a hotel of this standard Breakfast was exceptional Great location on most of Edinburgh's main tourist attractions with plenty of bars restaurants etc on the Royal Mile. hope to return soon

Khuyết điểm: Absolutely nothing stay too short

Ưu điểm: Great location, superb interior design of the room. Very modern style

Khuyết điểm: In-hotel gym was temporarely out of service bu the hotel offered a free entry at a partner gym

Ưu điểm: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Khuyết điểm: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Ưu điểm: One of the comfiest beds I've ever slept in. Espresso martinis exceptional. Great having the pool and gym. They wished my partner a happy birthday with surprise extras in the room.

Khuyết điểm: Nothing. Would have been great if there had been a jacuzzi.

Ưu điểm: Large room with very comfortable bed. The location could not be better. Car park attached to hotel.

Khuyết điểm: There is some noise from High street that can be heard in the room. I was there midweek and could hear music from pub across the road this ended around midnight but don't know if this would be the case at weekends

Ưu điểm: Great location. Very comfortable. Friendly and helpful staff. We were able to leave our luggage after checking out until going for our train in late afternoon. Superb breakfast with massive choice