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Clean, calm, with very friendly staff
Potential customers should know that there is no elevator. Therefore, old or frail people, families with children and/or heavy luggage should ask esplicitly for a room on the first/second floor.
It was a good place to stay for the price.The staff was very good and spoke english.
There were no phones in the rooms to call out on or in the lobby. We had to go to a internet train down the street.
Very noisy from next door. Hard to relax and sleep on some nights. The room was very small, had a desk that didnt need to be in the room, just made it hard to get around the room. bathroom was dirty and smelled.Breakfast was packaged food, in a small breakfast area, no desire to stay to eat there. no elevator, we were on the 5th floor, very steep and narrow steps to carry luggage. We didnt enjoy our stay here at all. Very disappointing.
Room smelled...maybe like curry or something.
Courtesy and clean
Extremely noisy from apartment buildings next door.Impossible to relax, read or sleep on some nights. The hotel was very poorly sound insulated. This spoilt my 6 night stay.
very central, close to the main attractions
breakfast is bad (biroches packed in plastic), just go outside to a bar!
The location is excelent. Quiet place.
The breakfast is very poor. The bedroom was not very clean and the bathroom is very small. Some of the staff were very professionals, but others weren't available and nice at all. They have no elevator and getting to the room with all the luggage and no help at all is a very difficult thing to do.
its location and the receptionists (two young Albenian boys who were working part time)
the cleaning ladies and the lady who prepared the breakfast. They were not friendly and smiling at all.
I wished our bathroom was a little bigger.
Very central location, very good room and bath, very helful staff...
Hotel Santa Croce ở trung tâm Florence, cách Palazzo Vecchio và Piazza della Signoria 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý.
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