vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
No air conditioner first night
Pool, cleanliness. Overall resort feel without having to travel far from Houston area.
Normally the check in process is 100% smooth. The one time I decided to do something special for my fiancé and upgraded to a club 10 room , I was met with hostility and a very unsatisfactory check in process. We will still continue to visit, but in the future hope to have a better time. My fiancé enjoyed the visit, I on the other hand felt short changed.
The ocean view
The staff especially Brent made every efforts to provide us with a great experience and accommodation even though kayak reserved the wrong room from the original reservation.
Kayak over sold and caused us to waited an extended period of time while the staff had to frantically move people around in Oder to give the correct room, like we booked, since we had two young children. I tried calling the kayak help line but the help desk personnel were hard to understand, that only added to the frustration since we had just drove 5 hours to the site
Paying for the Pool
The pool area was amazing. Great view of the beach (across the road), beautiful landscaping, swim-up bar, very clean, obvious attention to detail. Especially appreciated the adults-only area. The pool area justified the steep price in spite of a very average room.
The room was perfectly acceptable, but unremarkable. It was well-kept enough, and the decor was modern. But the rooms showed its age in the ceiling and walls. Although huge, the room was not well-designed. There was only a single hook in the bathroom and no towel bar of any sort. The appointments looked as though they belonged in a smaller room. For the steep price, I expected more of the room.
will never stay here again
Bed was extremely uncomfortable and room was not clean and had damp musty odor. Had to call desk to have room cleaned after our room was skipped. Had to call again to have sheets and towels delivered. Lots of young staff but no supervisors to handle problems were available. Pool was small and dirty. High Price doesn't not mean better service. Stay somewhere else!!!
worst hotel experience ever
the terrible customer surface. the unsafe overly heated rooms for our children. the fact that I still have not received a call back from jake the manager since the night we arrived. we were verbally promised a comp but this has not occurred. our dozens of calls have not been returned
This hotel was amazing! It met all expectations and then some. The room was updated, and well appointed. Views from the 15th floor were incredible and nearly 360 degrees. The lobby was equally amazing. The pool was our favorite part. It was well heated and comfortable. The air temp was in the high 50s, and we stayed nice and warm in the water. The staff was equally amazing. Angelique (pool staff) was equally charismatic and attentive! She paid special attention to my kids and made the trip even better for them. Overall, a great trip.
No refrigerators in the room
The view, staff were very friendly
No makeup mirror in bathroom, additional counter space in bathroom. Very nice but expensive.
The pool is great . The Itialian restaurant was a huge hit with our son saiid the pizza was amazing.
He air condition was super loud and could not sleep. There were roaches in our room.
Very nice hotel, ok staff, exaggerated breakfast &
Overall this was a very nice hotel. We stayed on the 16th floor which is considered their VIP floor. It was nicer then the others. Party of the resort is made up of condos which makes the hotel appear bigger then it is. The food at the bistro was amazing. HUGE portions! The room service was ok. Not the most friendly staff. The pool was really nice, heated and lit. Great swim up bar.
The staff at the front desk were not the friendliest. Very short and easily irritated. There is a resort tax/fee on almost every purchase. Also the snacks that they mention on the VIP levels are merely bottled water and candy. The breakfast is muffins and coffee. Not really a balance for the buck.
Tọa lạc tại Galveston, The San Luis Resort, Spa & Conference Center trên bãi biển, cách Pháo đài Crockett và Trung tâm Hội nghị Galveston 4 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Galveston? resort này có khu vực tổ chức rộng 3716 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 799 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
The San Luis Resort Spa & Conference Center nằm tại 5222 Seawall Boulevard, cách trung tâm Galveston 4 km. Fort Crockett là thắng cảnh gần nhất so với The San Luis Resort Spa & Conference Center.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại The San Luis Resort Spa & Conference Center.
Có, The San Luis Resort Spa & Conference Center có đường truyền Wi-Fi miễn phí.
Không, The San Luis Resort Spa & Conference Center không có bãi đỗ xe miễn phí.
Không, The San Luis Resort Spa & Conference Center không có dịch vụ đưa đón sân bay miễn phí.
The San Luis Resort Spa & Conference Center cách Houston Hobby một quãng 61 km. The San Luis Resort Spa & Conference Center cách Houston George Bush Intcntl một quãng 94,2 km.
Có, The San Luis Resort Spa & Conference Center là khách sạn phù hợp với thú nuôi.
Có, The San Luis Resort Spa & Conference Center có hồ bơi trong khuôn viên.