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Pillows and bed comfy.
male staff was rude!!I had corner room n all night long I was woke up by slamming doors and people running up n down stairs.
The hotel staff was very nice
The hotel was in complete shambles. The bathroom door was not only broken and would not shut, but someone had kicked it in. There were Fruit loops under the beds so the staff didnâ€™t even vacuum. The USB in the lamp was broken off and didnâ€™t
The staff were very nice and polite. The room was exceptionally clean and tidy. Although i was skeptical about the area I was pleasantly surprised that it was quiet. Definitely will stay again. Covid made it so no pool or breakfast but still great!
The staff, the location, and the cleanliness.
The room was comfy
The paint in the pool was chipping
Cleanliness, inner and outer doors, safe, refrigerator, microwave oven, fist floor, price.
Room opened directly to outside which is cool cause you can't smoke indoors
Overwhelming bodega smell...
Breakfast room appeared to be clean. The shower was hot and had excellent pressure.
My room smelled horrible! The bathroom was musty and had mold in the corners at the ceiling. Everything was grubby. I checked for bed bugs but there weren't any, fortunately! I will not be staying in this location again.
Roaches and the hallway smelled like urine
The TV was nice I suppose.
The shower did not drain correctly. The hotel staff acted friendly but the service was terrible. I called about new towels around 930 at night saying I would be happy to come down to grab them I then called two more times before finally getting them at 11
For the location and amenities offered, the price is simply outrageous. This should be less than $---/night max. The location is very seedy and all the rooms and decor are outdated.
Everything. It was so bad, we didn't stay.
Quality Inn Grand Rapids Near Dowtown ở Grand Rapids, cách Sân vận động Van Andel Arena và Chợ Trung tâm thành phố 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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