See you at Lily's

I liked the fact that there were only a few ppl staying in the women's dorm room, free breakfast across the street, nice staff, a place to store luggage when gone, hot water showers in large bathrooms, ac and fans, and pick up at the hostel for tours. A big shout out to Cherry and Snowy for all your help with the tours. I had to cancel a tour and was refunded 100% back thanks to all Snowy's work. Everyone is very pleasant and very helpful. They also have a place to fill up water bottles for free.

I didn't like how pushy some of the staff were in trying to get me to book tours. I had just arrived from an overnight plane ride and hadn't slept. It was so hot and initially I was glad to receive advice about a possible 2-3 week itinerary in Vietnam from a local. I told one of the workers I wanted to see what tours were available. She was very helpful. When I went to check in next door a few hours later, another staff person told me about the same tours with some differences. I should have relaxed, shopped around, and waited until the next day to purchase the tours. I thought it was strange this was happening at check in. No other hostel ever pushes tours on anyone unless they are asked about them. I would check around for a tour company that pays locals and their guides well. I am not certain that the companies Lily's works with do.

I like it that they were close to the lake, very big room with home cleaning every day. Including bottles of water

Some of the young crew wasn't very nice and didn't pay much attention to us. Especially in the beginning, that they were our first experience to talk to Vietnamese, and it took some time to get used to people shout at you, especially the girls

What I liked : nice staff, they give you great options for tours, they are very helpful, they offer a lot of services : tour organization, money exchange etc.. great location and value for money ! Plus they let you keep your luggage even for a couple of days while on a tour somewhere else

The room wasn’t very clean, the towels were dirty and we had one towel for 2 person but we overlooked this since the price was reaaally good

Best part about staying here is Snowy (she's adorable and very helpful) and the location

Bed was hard, sound on streets a bit random like a chicken or bicycles going by blurting out random things