Khách sạn ở Hà Nội nằm gần sân bay Thang Long Ca Tru Theatre

Ưu điểm: Nhân viên phục vụ tận tình chu đáo

Khuyết điểm: Thông tin gởi cho khách hàng chưa chính xác ví dụ như hoá đơn xe đón từ sân bay về khách sạn. Và hoá đơn đỏ gởi cho khách hàng cũng quá chậm. Tôi đã check out khách sạn gần 1 tuần rồi mà vẫn chưa nhận được hoá đơn đỏ. Mong BGD khách sạn khắc phục điều này.

Ưu điểm: Nhân viên phục vụ tận tình, chu đáo. Khách sạn tuy nhỏ nhưng tiện nghi đầy đủ. Thức ăn trong khách sạn phong phú.

Ưu điểm: Thật sự thoải mái khi ở tại đây,

Ưu điểm: This is a beautiful, clean hotel in a great location in Hanoi old town. All the staff were so friendly and helpful and the tour desk had some great tours available for reasonable prices. The spa was also excellent.

Ưu điểm: very good location in the centre, but in not touristic area. helpful staff. they do take care about the clients. good breakfast with wide choice - meats, drinks, salads, hot dishes and various fruits.

Khuyết điểm: additional 2% at final payment by credit card

Ưu điểm: Staff were helpful and friendly, particularly Hunh in the dining area. They spoke English well and were helpful in arranging taxis and airport transportation. The buffet breakfast was excellent with numerous Vietnamese and Western options. Dinner was also good. It is 15 to 20 minutes taxi or about 30-40 minute walk from almost all major tourist attractions. It is in Old Hanoi. There is a reasonable exercise room which I did not find time to use and a spa which I also did not visit.

Ưu điểm: My husband and I spent 3 nights at this hotel on January 2020 before going on a cruise to Bai Tu Long Bay. Hotel is few blocks away from the weekend market and 10 minutes to the lake. Hotel is clean, with good breakfast. Kate the manager helped us book our 3 day / 2 nights cruise with Swan cruises (Excellent recommendation Kate

Khuyết điểm: SPA We went for a 90 minutes aromatherapy massage at this Spa during our 3 day stay at the hotel. We read the 20 comments on Trip Advisory at the time of booking and decided to try it because it was convenient since we were staying at the hotel. Upon our arrival we were taken to the second floor were they gave us some used Nike shorts for the massage (not disposable as you were expect at a spa with these prices ) Alice the manager asked us what type of pressure we wanted and translated to the masseuse (They gave us the registration form at the end of the massage; not at the beginning) . They never offered us a tea or water at the end of the massage as they do in other Spa’s in Hanoi for this price. Long story short, the massage was poor quality and it felt more like light touch. The two masseuses we had were not trained properly to give a decent massage and the entire experience was not relaxing. Save your money and time and go to another Spa in Hanoi. (They charge 10% service fee and 5 % staff fee that does not even go to the masseuse) Only spa we saw in Hanoi with these strange fees. At the end of the massage we told Alice about our experience but she was more concerned about us giving her 5 stars on Trip Advisor then listen to our feedback. We went to two other Spas in the area and had wonderful massages and experience.

Ưu điểm: Nice folks and friendly staff. Decently appointed rooms, good location and good enough breakfast

Khuyết điểm: It’s at best a three starish product. I had a balcony room but view was not good. But as it is located right in the old quarter this is expected.

Ưu điểm: The staff was exceptionally kind and caring. The hotel is close to the centre but away from the noise of touristic area. Everything was perfect!

Ưu điểm: Good room, clean, good staff, location is good

Khuyết điểm: not in this price

Ưu điểm: Staff , friendly , professional , helpful

Ưu điểm: Staff professional and attentive

Khuyết điểm: Nothing really

Ưu điểm: Staff was AMAZING! good breakfast. bed was comfy room 601.

Khuyết điểm: no hot water on arrival but staff replaced the hot water heater the next day. bed was not comfy room 402. small room 402.

Ưu điểm: It was my third time staying at Hanoi guesthouse, which I think says enough. The staff are amazingly helpful and it’s incredibly good value considering the location and facilities.

Ưu điểm: Just inside the old town, convenient for you to go everywhere. Big room with nice view & balcony in room#505. Good for value

Khuyết điểm: Less choices of breakfast and taste is not so nice.

Ưu điểm: TipTop Breakfast was ok

Ưu điểm: Just inside the old town, convenient for you to go everywhere. Big room with nice view & balcony in room#505. Good for value

Khuyết điểm: Room 605 is smaller if compare to room first day I get room 505. No heater as room 505. Breakfast not so nice and breakfast room is small.

Ưu điểm: Everything was amazing and if im in Hanoi again I will definitely stay here. Staff were so nice and helpful and my room had everything I needed and was very comfortable. Would recommend.

Ưu điểm: Great location, clean rooms and washrooms, decent breakfast. The staff was very friendly.

Khuyết điểm: Would have been great of they had in house dining options for lunch and dinner.

Ưu điểm: Chìa khóa phòng và safe không tiêu chuẩn.

Khuyết điểm: Nhân viên mời ép khách đi tour không thích hợp.

Ưu điểm: Nhân viên chăm chỉ, phục vụ nhiệt tình và rất hoạt bát

Khuyết điểm: Tất cả đều tuyệt vời

Ưu điểm: Quá hài lòng

Khuyết điểm: Ổn

Ưu điểm: Nhân viên rất nhiệt tình

Ưu điểm: Well located, close to all the things we needed. Staff are very friendly & very helpful.

Ưu điểm: Great little Gem in the Old Quarter. Ask for a back room if you want to get away from the noise. They even packed us a takeaway breakfast at 5.30am. Highly Recommend . Thanks Team

Ưu điểm: Centrally located . Clean. Helpful staff. Good breakfast.

Khuyết điểm: Busy street traffic

Ưu điểm: Personally comming from a hospitality industry, I must say The staff is kind, honest,always have a smile and simply awesome, breakfast was good, KEEP UP THE GOOD WORK.

Khuyết điểm: N/A

Ưu điểm: Perfect location in old quarter Hanoi. The staff make this hotel a great place to stay. They are so helpful with everything....fabulous people! I recommend a room with a window as they are bigger. This hotel is like a small oasis in the chaos of central Hanoi! We booked all our tours here as it was safer and easier and both experiences were perfect. I wouldn’t waste time trying to find tours elsewhere as hotel offer everything with good companies using safe drivers and decent buses.

Ưu điểm: Location was excellent. Breakfast was great

Khuyết điểm: Facilities and room need some upgrade

Ưu điểm: Staff are all very nice and welcoming. Clean hotel offering water fountain to fill into your own bottle.

Khuyết điểm: We stayed in the room without window. It would be nice to have natural lighting.

Ưu điểm: Very helpful staff. Location was convenient.

Ưu điểm: Loved this little gem in the old quarter og Hanoi. Close to all sights in Hanoi and even if it is in the centre of old town its still quiet street and good for sleeping noiceless. Comfortable beds, nice roomsize and great bathroom. All very clean. Very good breakfast also - they even make you soup, omelett, eggs, pancakes and sandwiches on order. Would defenitely live here for next Hanoitrip!

Ưu điểm: Nice staff

Ưu điểm: PV tốt

Ưu điểm: Clean, very large bed: about 3 meter wide. Locatiin is great, right in the old center of Hanoi. Good pick up and drop off service ( for additional fee)

Khuyết điểm: Everything was great

Ưu điểm: Price and location

Ưu điểm: Tất cả nhân viên dều tuyệt vời ,vui vẻ thân thiện . Nhưng có 1 chút góp ý cho totel , riêng phòng ở của gia đình mình không có máy hút mùi . máy lạnh thiết kế ko đúng vi trí nên khi sử dụng thì gió trực tiếp vào mặt khi ngũ .

Ưu điểm: he hotel staff was very helpful. The hotel is clean and in a great location. You can't beat the value.

Ưu điểm: Friendly staff! They provide airport pick up if you request it. The breakfast was great!

Ưu điểm: Great staff, so nice throughout the stay. Breakfast is also a good moment to have a chat with them.

Ưu điểm: Central location and very helpful and obliging staff.

Ưu điểm: Nhân viên vui vẻ , thân thiện , phòng ốc sạch sẽ , thoáng mát , địa điểm rất thuận lợi , xung quanh rất nhiều quán ăn , caffe ....

Khuyết điểm: Dịch vụ giặt đồ : đồ giat xong để ngyên túi bóng nên nhăn :(((. Tay áo , cổ sơmi vẫn bẩn . Ksan nên lviec lại với bên giặt đồ. Còn lại rất oki và hài lòng khi ở đây.

Ưu điểm: Staff

Khuyết điểm: Light coming in the room at night and the bacon was the only other thing not much really

Ưu điểm: I was given a bottle of water as soon as on transfer bus. Very spacious apartment style room with microwave, kettle, mini bar tea and coffee. Separate lounge. Nice large bathroom with large bath and lots of toiletries.

Khuyết điểm: Double glazing for sound proofing. Heard dog barking several times.

Khuyết điểm: Didnt realize when I booked that they were under construction

Ưu điểm: Very nice comfortable and clean. Able to walk everywhere in old quarter. Recommend.