Hikka Tranz By Cinnamon

Hotel overbooked and tried to place us in a partne

Had to wait in the lobby on our only sunny day there to continually dispute their tries at transferring us to another hotel despite our wishes to stay with this hotel, the hotel we booked 11 days prior and called three hours before to confirm that all was ready. We called three hours in advance only because we had read reviews online that the hotel chain called Cinnamon Hotels which Chaaya Tranz Hikkaduwa is a part of, often over books their locations and tries to excitedly "upgrade" guests to a different hotel, despite their wishes. After continual disputes making our long start at the hotel extremely unpleasant, especially after a long day of travelling, we were finally given a room. After that point, we enjoyed our stay, the beautiful views, the pleasant staff, and beachside.