Khách sạn ở Hong Kong nằm gần sân bay Happy Valley Race Course

Ưu điểm: - Staff were by the far the best I’ve experienced in a long time. - Wonderful pool & sun deck - Bar is unique

Ưu điểm: Rolls Royce pick-up, hotel, F&B

Ưu điểm: The staff were without exception polite and welcoming.

Khuyết điểm: Nothing

Ưu điểm: Everything was great exact the staff were rude on check in. The facilities were amazing and I did get a late check out to 2pm.

Khuyết điểm: Staff were rude. They couldn't find my reservation. Waited 45 minutes for them to sort out the problem (their reservation system did not like I booked the hotel 3 hours before I arrived). They could have at least offered a drink or snack or something instead of making me stand around waiting for them to sort out the problem.

Ưu điểm: Nähe zur HKCEC, Swimming Pool. Amazing view.

Khuyết điểm: Carol at the cafe - didn´t like to open Tiffin, short before 12:00. Water construction in bath room.

Ưu điểm: Unbelievable room with the best service. The staff were so helpful. I would recommend to everyone. Great location as well

Khuyết điểm: Nothing it was perfect

Ưu điểm: Hotel staff are exceptional. We encountered problems unrelated to the hotel during our stay but thanks to the hard work and courtesy of the staff, the problems were solved immediately. They obviously take client service very seriously. Truly impressed by staff.

Ưu điểm: Food. View. Design.

Khuyết điểm: Dated old fashioned.

Ưu điểm: staff good , room cleanliness ,view very good

Khuyết điểm: Not very close to MTR

Ưu điểm: Views of the bay and service.

Ưu điểm: Perfect stay as always - thank you Grand Hyatt!!

Khuyết điểm: Everything! highly recommended!

Ưu điểm: Visited the night after getting engaged and they organised some special touches which we loved!

Ưu điểm: Walking distance to ferry station, great views, connected to a network of elevated walkways that take you to the "real" city.

Khuyết điểm: Metro construction noise - nobody (including Kayak) forewarned us that the entire waterfront is a huge construction site.

Ưu điểm: Everything was perfact!!!

Khuyết điểm: The rooms are looking very tired. Not up to the standard of Conrad hotels elsewhere. There are MUCH better hotels for less in the area.

Ưu điểm: Location and staff

Khuyết điểm: Shower head in the stand up shower.

Ưu điểm: location, service and cleanliness

Khuyết điểm: its getting old, even with aircon switched off in the room its cold

Ưu điểm: Location. View. Good restaurants.access to public transportation.

Khuyết điểm: Staff is trying to serve too many people. Good staff. Just overloaded. Missed details because they did not have time to get to them.

Ưu điểm: We got upgraded to an awesome harbour view room . The staff were super helpful and courteous. Great location !

Ưu điểm: very helpful staff, clean room

Khuyết điểm: lighting could be better

Ưu điểm: The location to Grand Hyatt where I had to attend a wedding dinner. The harbour View is excellent.

Khuyết điểm: The bed is too soft . There are no shopping complexes nearby

Ưu điểm: Check-in staff was extremely professional and attentive. Great location and views of the harbor.

Khuyết điểm: This was my primary hotel for HK. Many stays. Treated poorly. Escorted to door like bad guy. Mgr offered water as cure.

Ưu điểm: Mr Alex was one of the best service providers

Khuyết điểm: The carpet was too thick and hard to drag my traveling bags. Travellers usually tend to have heavy bags and felt quite annoyed when I was all sweating after dragging my bags all the way to the elevator

Ưu điểm: Swimming pool.

Khuyết điểm: Room size

Ưu điểm: Close to all modes of transport

Khuyết điểm: Unfriendly female staff member at check-in

Ưu điểm: Well I left the hotel after 1 night to the Hyatt. Incomparable in all ways!

Khuyết điểm: Overpriced, room to small to open the bags of 2 people. Cheaply designed room. Extreme pricing in the bar and room service. Far below par. Let's say it's a 4 star hotel that is applying prices of a super fancy 5 star

Ưu điểm: The hotel was excellent. From the check-in to the check-out was first rate. The staff were very helpful and were always ensuring our comfort. The rooms were spacious with good quality toiletries. The daily buffet had a huge variety of foods catering for all tastes. Very convenient to the local MTR

Khuyết điểm: The bed was very small - and not particularly comfortable due it being only Queen size Despite being on the 32nd floor, we could still hear all the outside noise from the cars to the construction work outside the hotel

Ưu điểm: almost all!

Khuyết điểm: The bed; so bumpy and hard. I didn’t have a good night sleep!

Ưu điểm: The location is great, only 3 minutes from the MTR

Khuyết điểm: I arrived to the hotel at 16:00 after long flight and they told me that my room is not ready and that I will have to wait until 22:00 for room!

Ưu điểm: The door staff were the most friendliest and helpful out of the entire hotel.

Khuyết điểm: Upon arrival, we received one of the worst hospitalities we have ever experienced especially in regards to our special wedding day. We chose this hotel because of its gorgeous decor and romantic atmosphere. Unfortunately, the check-in clerk did not acknowledge our special day at all. We did not expect any special treatments at all but to pay almost $3000 for a night to feel unwelcomed and a burden was very dissatisfying. Instead of a friendly, welcoming to the hotel, we were reminded multiple times of the importance of keeping the room clean and to be honest, the room given to us was not worth the price we paid. It was close to the elevator, noisy and between two tall buildings blocking natural light. Whereas the room one of our brides maids had booked, had a high floor and a more beautiful view with cornered windows for HALF the price we paid. Overall, we were completely dissatisfied with the amount we paid and received the worst hospitality from a hotel we ever experienced. My husband used to be a front desk manager and he was completely baffled by the lack of acknowledgement to make a couple feel special and welcomed on their big day. We weren’t even told about any of the restaurants in the building, nor lounge use. We had to come down and ask about where to have breakfast and the front desk clerk just replied, “breakfast is over.” Overall, for a five star hotel, this is very disappointing and is over rated.

Ưu điểm: From start to finish everything was First Class! The Harbour Club is worth every penny. Extended my stay as I didn't want to leave. Celebrating my birthday, hotel left bottle of wine in my room, upgraded the suite and surprised me with decorated plate of cakes!

Khuyết điểm: There was nothing that I didn't enjoy.

Ưu điểm: thewholestaffwereveryniceandkind.

Khuyết điểm: nothing

Ưu điểm: The staff at hotel were helpful and the level of customer service was excellent, The Harbour Cafe was excellent have the buffet breakfast amazing

Khuyết điểm: There was nothing to dislike

Ưu điểm: Nearest position for subway Best thing is represented a place yo change our clothes even we've no rm

Ưu điểm: Not a lot although staff were friendly

Khuyết điểm: Poor views of harbour expensive drinks and checked out one day early no refund or credit given

Ưu điểm: Beautiful panoramic view, tasty food and the stuff was very helpful.

Ưu điểm: Good staff, excellent facilities. The upgrade to a Junior Suite was welcome.

Khuyết điểm: A little bit out of things, although they is an MTR station 5 minutes walk away. The area around the hotel isn't the smartest, although it seems perfectly safe.

Ưu điểm: Impressive hotel, in terms of infrastructure. The breakfast place is impressive, as well as the food selection, it’s very fresh. Staff is kind and speak great English as expected.

Khuyết điểm: My only complain: the room carpet! It need a renovation quickly. It damages all the room look&feel, as well as the overall experience as its showing signs of wearing out and looks just kind of filthy (even though it might be “clean”).

Ưu điểm: Extremely comfortable bed Nice room Great staff Great view from 188

Khuyết điểm: Run of the mill things expensive Dinner in 188 on NYE chaotic (no main course still after three hours) which is unacceptable given the price

Ưu điểm: This is definitely a luxury hotel; it looks and feels like one from the amenities in the room to the lobby and the available restaurants in the building. The location was great because of its proximity to the MTR station, which is one of my personal favorite things about Hong Kong so I didn't mind. It's not within real walking distance of tourist attractions or downtown in Causeway Bay or Central, but the MTR and hotel shuttles make it very easy to get there. The breakfast buffet was particularly good and reasonably priced (compared to American hotels). Seems like a nice place to host a business event.

Khuyết điểm: We had a great stay, but a lot of it was due to promotions. Our room had free wifi and we had a special rate since I booked far ahead of time. The wifi signal could be stronger, and the TV channels were a bit limited. There was construction next to the hotel, which somewhat took away from the otherwise nice view of the harbor. The view did have a highway between the room and harbor though, so don't go in expecting a harborfront room.