Khách sạn ở Hurghada

Ưu điểm: The hotel is very clean and comfortable, the staff were very friendly to all of the guests The food was amazing and various, the snacks so were very very good Their is a food court in every place in the hotel The beach is very good especially for swimming and snorkeling it was a great holiday

Khuyết điểm: Nothing

Ưu điểm: Second time I take my family there and we all like it so much. Staff are so helpful and kind, always a big smile on their faces Nice big pools Food is great

Khuyết điểm: It needs a bit of updates in the rooms

Ưu điểm: Everything was as expected. It's idea JAZ standard as usual. Last year, I've been to Jaz Makadi Oasis resort, it was a little bit more cozy, luxurious, and comfort. Animation team was below average in Saraya resort compared to those I met the last year in Oasis resort. Staff are very helpful and friendly.

Khuyết điểm: Animation team. Rooms are very basic - standard room.

Ưu điểm: It's my second stay in Jaz Makadi Saraya Resort excellent vacation with my beloved wife Excellent staff, and they are very helpful Good services Good view i totally recommend this Resort for the whole world to enjoy stay in Egypt

Khuyết điểm: Almost nothing I recommend this place to see real Egypt with good people

Ưu điểm: Lovely hotel, our favorite in Egypt. Beautifully maintained. Stay here in October 2019 our 20th time. Sustainable excellent service, quality food , choice of food is fantastic(Chef Emad is real wizard!),rooms are large and clean , the beds and pillows are very comfortable. Friendly and professional staff, hospitable and considerate. Special thanks to management of Jaz Makadi Saraya for our gorgeous vocation. Cannot wait to be back!

Ưu điểm: Clean and excellent helpful staff

Khuyết điểm: Nothing

Ưu điểm: The beach

Khuyết điểm: Food need to have more varieties. Swimming pool small!

Ưu điểm: The Service Quality was excellent. The location was very recognized. The food quality and food test was really great. The recreation facilities were great as well.

Ưu điểm: It's amazing place ,super clean room with very helpful staff

Ưu điểm: Beautiful hotel, pool and beach m. View from my room was amazing thanks to the hotel guys I’ll come back soon with my wife inshallah and pick the same room.

Khuyết điểm: Bathroom toiletries very basic, location isolated

Ưu điểm: For this price service was just beyond expectations. House reef is great, staff was amazing. rooms were good, night lighting of the territory was amazing, territory as a whole looked better than on photos!

Khuyết điểm: They should really do smth about flies, there are lots of them... Wifi is very bad, I wouldn't recommend getting payed one cause it don't work as well Bigger cheese selection during lunch and dinner would be great. Don't get me wrong it's really minor things considerring what you recieve

Ưu điểm: The Resort Staff are very helpful. The food is just great. The beach is so nice.

Ưu điểm: superb hotel, personal smile, and really nice. the food is really top, the fitness center exceptional with a really great coach. the diving center is extraordinary and all the people who work are helpful, and take the time for you. I recommend this hotel to 100 /

Khuyết điểm: nothing was more. everything was wonderful

Ưu điểm: The staff is very good, helpful, and friendly. Variety of restaurants to choose from and the food at the main restaurant was good. Snack bars offer good options. They have many pools with at least three heated pool. The aqua park is fun and there is another small aqua for children. Animation team is good and offers fun night entertainment.

Khuyết điểm: The facility is a little old with poor master plan design. You have to walk a lot to navigate between places (aqua, sea, restaurants, etc). Room bathrooms could use some updating and better cleaning. No easy access for strollers or wheelchairs in every building.

Ưu điểm: Pools Aqua Food Beach Bars Activities Shows

Ưu điểm: Very friendly staff, location and beach and the animation team. A lot of programs and activities for the whole family. The variety of food and restaurants. The big rooms and comfortable beds

Khuyết điểm: Nothing

Ưu điểm: Service and hospitality are above and beyond

Khuyết điểm: Room quality needs improvement

Ưu điểm: Staff are so friendly and helpful

Khuyết điểm: Food & room cleanliness

Ưu điểm: People at the hotel are very friendly and everyone working there is doing their best to make it nice experience for the guests. We arrived early morning after long travel/flight delay. Mohamed at the reception was very helpful, he open a quiet area till the room was ready and he gave us early check in! Lots of food variety, nice beach and water park area for kids Overall we had very good stay

Khuyết điểm: Rooms need better maintenance

Ưu điểm: The services , food and the staff

Khuyết điểm: Nothing

Ưu điểm: Nice and spacious rooms Amazing water parks and nice activities every day Lovely animation team Super clean Food by the pools and beach was a very nice option

Khuyết điểm: Staff was not very friendly Seemed a bit under staffed and we always had to wait at the restaurant for someone to clean a table and bring us clean cutlery The fact that the property does not have it’s own beach and we had to take a bus then walk for 10 minutes to get to the super crowded beach was not really cool and made going to the beach a burden

Ưu điểm: My wife ,our baby girl and I spent 6 days in Jaz, most of staff were kind and friendly specially Mr Mohammed Abdelhamed at housekeeping and Mr Hany Alsaed at restaurant, We really appreciate the small celebration with our anniversary. the swimming pools were clean and the Aquapark was fantastic also free WiFi package was acceptable

Khuyết điểm: 1/it will be nice if the hotel provide few life jackets at the beach 2-WiFi signal was poor inside the room 3-it will be good if the hotel provide professional coffee machine (even one only) for the coffee lover because the existing one not taste 4-the food was good but it can be more assorted specially by adding more kind of seafood

Ưu điểm: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Khuyết điểm: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Ưu điểm: Entertainment

Khuyết điểm: Wifi

Ưu điểm: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Khuyết điểm: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Ưu điểm: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Khuyết điểm: Nothing

Ưu điểm: All the facilities is perfect..

Khuyết điểm: Wi-Fi internet is so weak..

Ưu điểm: Actually everything is great and the staff are very friendly

Khuyết điểm: Lunch and dinner in main buffet is not that good

Ưu điểm: It was great time to spend .. I recommend this hotel to everyone ... Absolutely we will come back here again... Thx to Mr Mina for his help and his kind care ...

Ưu điểm: Food quality Professionalism of the staff

Khuyết điểm: Nothing

Ưu điểm: The property itself was amazing also the staff was very professional and facilities were exceptional

Ưu điểm: The location, hospitality, food quality and friendly staff.

Khuyết điểm: Nothing

Ưu điểm: Everything it’s the perfect location for a relaxing getaway The staff are so accommodating, the food is excellent and rooms/facilities clean and comfortable, I love it

Khuyết điểm: Nothing

Ưu điểm: Nice and comfortable hotel , excellent staff and management

Ưu điểm: Relaxation and amazing view

Khuyết điểm: I think night programs need to be more diversified to meet all tastes

Ưu điểm: Everything was absolutely perfect. We had so much fun. The food was amazing, the staff are helpful and always smiling, and the staff is so attentive to details . I told them that it was our second anniversary and they did their best in making it perfect, from the room decorations to romantic dinner tables. Thank you so much for the perfect stay that we will never forget ❤️

Khuyết điểm: Nothing

Ưu điểm: Very Calm Atmosphere. High Quality Food and Very clean and neat Restaurant.

Khuyết điểm: The Landscaping is not that great. it contains many ungreen areas. The glass door of shower cabinet was loose with a gap. This caused a lot of water of come out during the shower on the bath floor.

Ưu điểm: It was fantastic honeymoon we spend only 3 day but we loved this place so much everything is perfect staff very kind , food delicious , service excellent.... etc. and thanks for romantic dinner in pool area it was awesome

Khuyết điểm: Nothing.

Ưu điểm: The welcome was one of the best we ever had. The cleanliness, the pool landscape, the positive vibes of the staff, the breakfast buffet was outstanding, especially the hot pitas. We felt like being in a 5 star hotel.

Khuyết điểm: The individual restaurants were not better than the buffet. The Italian place was really bad in terms of salad, parmegiano, bread and choice, the Mexican was ok.

Ưu điểm: Very friendly resort Flexible check in and check out Very good food with good choice of restaurants included Able to use the facilities at the next door sister hotel Great gym and tennis courts Good choice of pools. Easy to find a quiet spot if that is what you want The Italian and Egyptian restaurants are particularly good

Khuyết điểm: The Spanish restaurant/ pool bar was not up to the standard of everything else - food or service

Ưu điểm: From start in reservation and Receptionist Mr. Haytham . Really appreciate his way. Hotel is very nice and green . mu suit number 32309

Ưu điểm: Location. Kind hospitality. Very professional staff and friendly and highly active animation team. Food is very delicious

Khuyết điểm: No elevators in the buildings .my room was in 2nd floor.

Ưu điểm: The staff were amazing and so lovely and helpful. P

Khuyết điểm: The rooms are basic

Ưu điểm: Everything is excellent people are very nice food is reasonable location excellent the only the problem the bar close at 12 in the swimming floor pool close at five

Khuyết điểm: Location

Ưu điểm: I visited a lot of 5 star hotels in my life, but this hotel gave me something special. All staff member were very polite and friendly especially Haitham. He was very helpful from the beginnig. The guest realiton also called me every day, that am i statisfied. Very polite really!!! The meals ohh my god!!!!!! it was so delicious!! The soups, the starters the cakes and so on. I could speak with the Chef of the kitchen, i congratulated for this perfect kitchen, i saw he checked always everything that the guest are satisfied!! One of the best hotels in the world!! You are doing a great job!!!!!

Ưu điểm: Everything, Stuff specially Mr. Sameh and Mr. Rashad They are very helpful Service, Activities, eat, Animation team, cleaning, pool and aqua, ........ Very good restaurant choices for dinner Really Tanks for all

Khuyết điểm: - price is too much from my point ofview, it's more than 3600 Egp/Per night - very long platform to do snorkeling it takes time to reach snorkeling place

Ưu điểm: Very friendly employees

Khuyết điểm: No family or connection rooms

Ưu điểm: Everything is wonderful

Khuyết điểm: Nothing

Ưu điểm: Amazing holiday

Khuyết điểm: Nothing

Ưu điểm: Resort helped us do early check-in and have a breakfast. Food was great. My daughter loved Aqua park!! My wife and I enjoyed every night with different restaurants like Spanish, Asian, Mexican, Italian and so on. Beach was also wonderful. I strongly recommend this resort.

Ưu điểm: The staff was so friendly. Very nice animation team. I had a very nice room.

Ưu điểm: One of the best hotels I have visited, it is just perfect in everything, the food, the location, the staff and the activities are wonderful, I really recommend this hotel to anyone who wants to have unforgettable time.

Ưu điểm: Cleanliness of pool and beach areas Rooms are clean and comfortable Beach restaurant service was excellent Midererenan restaurant food was tasty and service was good.

Khuyết điểm: Housekeeping don't supply toiletries and mini bar refills. Some staff attitude Difference in treatment between Egyptians and Foreigners. Check in was not made as per our request when made the booking 2 weeks before.

Ưu điểm: We came as a family with our one year old daughter and we found everything easy and convenient. we especially liked the fact that there were several restaurants to chose from and the staff which was absolutely adorable. The heated pool was awesome for our daughter and the room was what we expected. It was a success.

Khuyết điểm: don't mean to be fussy but the toilet was a little bit dirty when we arrived...

Ưu điểm: Resort wes excelent

Khuyết điểm: Cold water in private pool.

Ưu điểm: Location in Bay area Stuff

Khuyết điểm: It can be cheaper than this, yet still profitable

Ưu điểm: The food and reception staff

Khuyết điểm: The hotel staff around the pool are not respecting the Muslim religion norms, they didn’t stop the music last Friday during the Azan for Jumaah prayer although my daughter asked them twice to do so

Ưu điểm: Staff members are very helpful, cheerful, and well trained. Animation team, and fun activities are really joyful. Food variety and quality is fine.

Ưu điểm: Pool and beach were great. Quite good WiFi. Strong entertainment team. Clean and well kept property. Responsive reception desk (before arrival).

Khuyết điểm: Blunt food at the buffet, every meal the same overcooked dishes. Turn down service in the evening was a call from the reception desk instead of knocking to a door. Staff (bartenders and waiters) sometimes seemed tired and annoyed with the guests (guest facing training might help as they all are good people). Overall very good experience so these are only small flaws.

Ưu điểm: All the services are amazing

Khuyết điểm: Nil

Ưu điểm: Awesome evening show.

Khuyết điểm: The hotel bar & restaurant didn’t serve any fresh juices

Ưu điểm: All inclusive concept as it should be besides a very helpful staff

Ưu điểm: Breakfast was very good. Staff helpful. Be prepared to be away from city. Its a peaceful relaxing destinations

Khuyết điểm: The buildings are well maintained but old. I have been there in 2007 and its the same rooms. TVs are extremely outdated.

Ưu điểm: everything

Khuyết điểm: nothing

Ưu điểm: The food and the suite

Ưu điểm: Example of luxury hospitality. Care of all details with great service by everyone. Beach location has great corals and fish for snorkeling. Breakfast is exceptionally good. Suites are spacious and have beautiful vibe.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: the suit with private pool is really amazing, staff is very friendly and professional and food quality is great.

Ưu điểm: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Khuyết điểm: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Ưu điểm: Very friendly and helpful staff and great hospitality

Ưu điểm: The sauna and Jacuzzi island, Simba kids area, Quality of food and varieties at the main restaurant, Alexander restaurant mood, beach area, playing area at beach, free wifi everywhere, piano player at the main lobby.

Khuyết điểm: The reception staff don't welcome their guests and don't even smile, the housekeeping and room service are are not professional and very slow, very loud machines on roof that was very annoying especially at night, I received a phone call that wake me up the day before the departure date to tell me that I should leave the next day before 12, animation shows place was poor, no animation at day time on pool area, all fresh juices are not included in all inclusive package, heated pool area is small and always crowded.

Ưu điểm: Breakfast was good I believe many people like it very much variety of restaurants landscape and pools are the best thing in this place.

Khuyết điểm: small beach comparing to facility people smoke every where even at the mean hotel hall/lobby the hotel is under renovation (never been informed) The only thing egyptian is the land and most of stressed employees There are a lot of attitude in this location!!.

Ưu điểm: Great facilities especially the lazy river. Food good Staff very friendly and attentive.

Khuyết điểm: Nothing

Ưu điểm: Only the Front Office Manager professionalism

Khuyết điểm: The careless attitude towards my car accident at their parking space

Ưu điểm: New management , new chef in the kitchen . Restaurants improved overall , staff very friendly, helpful and at your service any time . Overall a perfect holiday !

Ưu điểm: Very friendly staff, very good service (food/drinks/housekeeping).

Khuyết điểm: 1) There are noisy constructions going on on top of the two wings of the building. At first, our "Deluxe Suite" was placed right below that, a few days were needed to resolve this. 2) The lobby/central area looks great, but is lacking a central staircase to the upper floors (and the elevators are notoriously overloaded). They are thus somewhat difficult to reach, especially so because one elevator/staircase at the wing was blocked by the constructions. 3) There was an irritating strong smell on the corridors, maybe related to the constructions, maybe not. 4) Internet (via Wifi) bandwith is too low for the many users around. 5) I think the ratings at booking.com are skewed for this one. A truly overproportional number of enthusiastic reviews seems to come from bookers of the Egytians & residents only rate.

Ưu điểm: Excellent for everything

Khuyết điểm: More Expensive

Ưu điểm: The beach is good, food, animation team, kids club

Khuyết điểm: The rooms are bad and full of insects

Ưu điểm: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Khuyết điểm: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Ưu điểm: One feels the efforts done behind all details in hotel....great thanks for whole team.

Ưu điểm: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Khuyết điểm: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Ưu điểm: The beach was amazing n the pool was heated n nice. The staff were friendly n gr8 (except for the reception staff). The food is good especially the Asian Restaurant.

Khuyết điểm: The reception staff are so disrespectful and aggressive, they are always nervous and angry. Even on our way out of the hotel one of them ran after us with a scissor in a scary way to cut off the wrist band, which was weird and that is why I will avoid Albatros group next time.

Ưu điểm: Great place. Very polite staff. Great variety of restaurants.

Ưu điểm: The facilities.

Khuyết điểm: The Room

Ưu điểm: The Reception Staff were very frindely and helpfull. The Swiming pools were huge an clean. The restaurants and the food quality were just great.

Ưu điểm: Everything

Khuyết điểm: nothing

Ưu điểm: Nothing

Khuyết điểm: Absolutely not worth the money! - The check in took more than an hour - the rooms seemed to be not cleaned for quite a time - a bottle of wine as an excuse took 2 hours and 3 phone calls (wasn’t sure if we would get it anymore) - minibar in „suite“ only had water and 2 Softdrinks Idk about the prices of the standard rooms but the suite was ridiculously expensive for what you get! For a tenth of the price maybe okay

Ưu điểm: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Khuyết điểm: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Ưu điểm: Everything

Ưu điểm: Very clean and 5 minute walk to the beach.

Khuyết điểm: Staff - particularly waiters were annoying. Many of them seemed in bad moods or fake friendly trying to get a tips. Clearing the table before we had finished eating was prevalent. Food - Very average quality and every meal similar salads and deserts.

Ưu điểm: The hotel was very clean, most staff was friendly, the daily food selection was good, but could be improved to offer more a selection. The beach is a long walk from some rooms, shuttle rides should be offered as an option for customers who can’t walk that far. The Christmas dinner was exceptional.

Khuyết điểm: Experienced a check-in issue, but was resolved by the GM. He was very friendly, accommodating, and professional.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: My stay at this hotel was exceptional ... Everything was great ( the room, the heated pool, the food, and the snack bars) and overall this hotel offers a great value for money. In particular, I would like to thank the staff for their hospitality & professionalism, specially Mr. Hany & Mr Mohamed Hegab, they were very friendly & professional. I would definitely come back to this place and recommend it to my friends.

Khuyết điểm: The only downside of my stay was the poor/ super slow free wifi connection at the hotel, it really needs enhancement.

Ưu điểm: Everyone from housekeeping to restaurant to reception everyone was helpful and have a great hospitality Especially mr said in reception chef waled and mr mohamed hegab and ahmed in hambra restaurant Thanx for these great days and reccomend this hotel for a real quality time

Khuyết điểm: Nothing at all

Ưu điểm: The food was really good! Every day different dishes at the buffet. The staff was very nice and friendly

Khuyết điểm: Outside of the room it was noisy because of an exhaust system in the open area.

Ưu điểm: Staff

Khuyết điểm: Nothing

Ưu điểm: Everything. Only buffet menus can be bit better. And all-inclusive drinks need some varieties. Else excellent place. Recommended highly.

Khuyết điểm: Nothing

Ưu điểm: Staff is very very kind and frindelly

Khuyết điểm: Quality of food is not good

Ưu điểm: Food is excellent Pool and gym are great Two cash machine at hotel No need to take beach towels as they are provided on the beach Location is good not to far from airport.

Khuyết điểm: Other guests slamming doors in the early hours. Hotel staff chatting outside room door. If your going to tip hotel staff and tour guides, you will need bank notes not coins as banks in Egypt will not change coins for bank notes. Don’t go the pharmacy over the road, he will rip you off for stuff, Make sure you have enough sun cream and pain killers for your trip Tour guides will walk around the sun loungers all day trying to get some business, which can get annoying.

Ưu điểm: There are a lot of things to talk about here. - The quality of the food was excellent and the variety was exceptional. You have 1 free entry for most not all A la Carte restaurants. For breakfast, there is nothing you cannot find: from a wide wide range of cheeses, to pancakes, eggs, waffles, French toast... even their chocolate spread was not the liquid one, it was the true glass jared ones comparable to Nutella. For lunch, you can either have it in the main restaurant or at Nassaya, the snacks lounge at the beach. In the main restaurant, there are so many types of salads that indecisiveness strikes you. For dinner, every night you will find a cuisine from a different country or region in the world. It was very nice to be honest. The best part of my experience was the food, so a big thank you to Mr Wagih for doing such a nice job. - Organisation. To make a reservation for an A la Carte restaurant, there is a touch screen at the reception floor where you make you reservation for the dates you wish for. There are also a couple of rules to facilitate your stay. For example, when you are at the beach, you can hang a red flag so that you avoid the salesmen. - The beach is pretty nice. There is a main frontal area where it is not open sea so you could swim safely. Because the resort is adults only, so it is very peaceful and quiet. - Entertainment. Attended the best shows ever seen in any hotel or resort. Every night, there is a different show. The best ones where the talent show, the Hollywood dance show and the salsa dance show. It was excellent. - The wifi. The connection is amazing wherever you go. In the lobby, in your rooms, and restaurants. Even at the beach, but the connection is less strong. - The sea view from the room was stunning.

Khuyết điểm: - The rooms in general need to be renovated a little bit. For example, the bathroom door was quite old and the wood was shipped.

Ưu điểm: The staff was efficient and friendly. The room was comfortable and clean. The view from the balcony was nice. The hotel is older but well maintained and clean.

Khuyết điểm: From our room we could hear the noise of the ventilation system and the strong smell of gas until 11 pm. The beach is quite limited. The food is not the best quality but it's not bad. The price of the resort could be a bit lower.

Ưu điểm: The staff was professional and service was really good

Ưu điểm: Everything was great , everyone working there helpfully since first minute I arrived Mohamed on reception helped me with check in and everyone else was friendly! My only concern about the hotel that there’s not enough activities over there!