Khách sạn ở Hurghada

Ưu điểm: Staff are very helpful, cheerful and professional. Specially Mahmoud Montaser in the reception. He is a very helpful & professional guy. All guys in the 2 restaurants, all bars & shisha corner were very friendly.Food was amazing there was a variety menu. Available beverages 24 hrs shisha corner was fun &pool snacks were tasty Animation team were very nice and active Pool was warm & Water park was amazing Beds were like a cloud

Khuyết điểm: Beach was a bit far from hotel Lightings in the rooms were a bit fade

Ưu điểm: All meals were delicious , free upgrade to a royal suite , staff were helpful & showed friendly attitude

Khuyết điểm: - the restaurant AC was poor , they changed the planned menu several times - no animation team or even music on the beach

Ưu điểm: Very good hotel staff specially the reception was very friendly and food was amazing will definitely go there again

Khuyết điểm: beach bit far from the hotel

Ưu điểm: All Staff in restaurant, reception, bars, pool very nice and very helpful

Khuyết điểm: The resort is not a beachfront however it was ok

Ưu điểm: Comfortable and clean

Khuyết điểm: Clean

Ưu điểm: The location, professional staff, very cosy environment. Mouth watering food! I stayed in the junior suite family room.

Khuyết điểm: I expected the rooms to be more maintained. Couch textiles and cushions should be cleaner. But it is not a big deal .

Ưu điểm: The best hotel in Hurghada as usual , it's my fifth time to go there and I'll will keep visiting this hotel more and more . First of all, I liked the new improvement of entertainment like Foam and Street party , the ideas are so creative and looks better than Jumerah ,Dubai, and from my experience Makady Saraya is even BETTER

Ưu điểm: The room was big but no enough carpets, and all the staff are not qualified enough to serve guests, no smiles, no greetings when you see any staff in corridors or at any place, they are only walking to do there work and leave, no room service available so dont expect that you will eat after 9 PM

Khuyết điểm: Nothing to say but big waste of money with the cost i paid i could stay in Turkey for 5 nights in an amazing hotel, a small piece of what i faced when we asked the reception is the beach near he said yes and we discovered it is very far!!!! Very slow staff at checkout we spent 35 min waiting for them to check the mini bar usage although i told them we didnt use it, on the beach you will not find a place selling water bottles??!!! U have to take cups only in this hot weather u drink a small cup from a place far from the beach by 200m!!!! At least this can be a good source of revenue for the hotel but i dont think they are not aware of any of the guest experience NPS.

Ưu điểm: Great welcoming by nice smile and good drinks in lobby bar especially NOHA .. Front disc team are very helpful ( mr . Talaat ; HAMADA ) ..Sun flower Resturant staff especially Mostafa ; Swimming pool waiter ( Ahmad)

Khuyết điểm: Room needs more Maintenance supervision ; We spent many hours Fixing AC ; looking for TV remote Batteries ؛ Safe in bed room was not adjustable ; took long time to fix it

Ưu điểm: Nothing at all, food was smelling badly especially turkey meals it is just disgusting, no room service !!!! If u feel hungry at night as the restaurants closes by 9 u have to wait till next day !!! Even getting ice to drink something in your room not available, the beach is 1km far from hotel and no golf carts u have to walk in a very hot sunny whether if u have small kids u will suffer, the photos on booking is deceiving the beach is not near at all. The manager is not a professional guy other wise he would look at these details more than looking for paper feedback from guests he need to put himself in the shoes of a gust. A small tip here the hotel security is to protect your guests and not to protect you keep this in mind"

Khuyết điểm: Everything was a big waste for money, the first day we found a leprosy in the room and we waited for 20 min for someone to come and kill it, but no one shows we had to go to reception and when we tell the guy he said it is not harmful !!!!! What the heill r u saying !!!!!! Over security in the hotel and outside the hotel that makes u feel there is something wrong with the area, all pools and beach closes by 6 PM !!!!!!! Nothing to do till rest of night except drinking and watching tv, poor animation team, no nearby attractions to enjoy. It is not a good destination for group of friends visitors

Ưu điểm: Animation team is the best specially lauren and airisha and mahmoud w kimoooo

Khuyết điểm: Alacarte restaurent was not good at all

Ưu điểm: Friendly staff especially those serving the main restaurant outside, food and free charge water are available all the time , clean room , the sandy beach was awesome , drinks and snacks allowed on beach.

Khuyết điểm: Very bad

Ưu điểm: Every thing

Ưu điểm: Sea Restaurants Stuff is very good

Khuyết điểm: Car parking

Ưu điểm: Friendly and smiley staff, excellent level of cleanness, very good landscape, very active and helpful animation team, nice and clean beach, resort has many restaurants that provides variable types of food, very good choice for people who love active places

Khuyết điểm: Aqua park is medium and would be better if there are more slides, sometimes the restaurant is over-crowded and need to wait sometime to enter

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Staff very friendly Aqua park is good

Khuyết điểm: Food not very good Some pool bars not working Location is so far I was suffering to find some one to serve me I was pool view they gave me garden view

Ưu điểm: Everything

Ưu điểm: yes

Khuyết điểm: we want something new for animation team

Ưu điểm: The food is fair good

Khuyết điểm: I was shocked when I entered the hotel door of this five stars and rated in 9.2 in booking hotel. Every thing in the loopy is old and runes. Decorations and furnishings were expired. Restaurant ware as well and services are poor. The bar was a disaster as well the room they gave me. My booking was for 5 nights, but I argued with reception staff to changed to one night only because my booking was partially refunding . This the first time in my live I entered a hotel and surprised from the poor of everything. I don’t recommend it at all. Its only could be rated 6 or 7, not 9.2

Ưu điểm: Staff were super friendly and helpful.. Food was very good.. Pools and aqua park was amazing my whole family loved it. Also loved the snacks bars by the pool

Khuyết điểm: The rooms' bathrooms were abit smelly and room curtains and furnishings need renovation.

Ưu điểm: -Food variety - Pool bar - Beach - Decoration of the hotel

Khuyết điểm: Nothing.

Ưu điểm: Hotel is always clean and very nice staff and to many interesting things to do, really enjoyed my time.

Khuyết điểm: Nothing

Ưu điểm: Very good food, lots and lots of variety for every nationality Animation team are amazing Staff were great even under pressure and 100%occupancy Very clean hotel No mosquito, no flies, no insects Good for family with kids Very nice entertainment, no need to go out at night Day and night entertainment Very big pool Kids friendly All inclusive is very good (drinks and food)

Khuyết điểm: The hotel is so big that u need 8-10mins from one point to another They need to add more outdoor showers

Ưu điểm: Everything was really amazing, food quality and staff everyone was helpful and welcoming

Khuyết điểm: The evening show could be better than that

Ưu điểm: Staff are friendly food is tasty and big variety also the animation team are active

Khuyết điểm: Guest reservation for pool and beach chairs

Ưu điểm: Loved the beach, the pools, the aqua, the food and service, the entertainment programs day and night

Khuyết điểm: Nothing would really love to come back tomorrow

Ưu điểm: We loved the animation team...day activities. ..night shows Pools are clean and clear

Khuyết điểm: The furniture is too old ..its even broken...the beds are not comfortable and not clean at all...no pool / beach or even lobby service The AC is a big problem on the lobby and the main restaurant...their were other things but i talked to everyone in charge before i leave

Ưu điểm: Very clean and friendly and amazing food .. the water park is beyond imagination!! Good for a family trip

Khuyết điểm: When in a season the service isn’t that good..

Ưu điểm: Professional stuff Amazing pool Nice aqua park Best guest relation personal

Khuyết điểm: The taste of the food and its variety Felfela restaurants is far less than average The animation team.

Ưu điểm: The snacks on the pool was very bad ( pizza and the burger)

Ưu điểm: Room Food Aqua park

Khuyết điểm: The pool of swim up room very cold water even with hot weather

Ưu điểm: Aqua Park Very clean Hotel Rooms very good

Khuyết điểm: Very crowed Staff are exhausted due to pressure of guests Main restaurant very large size and food arrangements is confusing food varieties most of days need more attention Very expensive

Ưu điểm: An amazing experience specially with children.the ambiance, rooms, food were amazing and staff very helpful. A redo is a must.

Khuyết điểm: The prices were too high for the time we stayed.

Ưu điểm: Aqua and staff was very good

Khuyết điểm: Restaurant services guys only care about foreign guests and didn't care about Egyptians

Ưu điểm: everything

Khuyết điểm: insects in the room

Ưu điểm: The aqua

Khuyết điểm: The room

Ưu điểm: Probably the cleanest hotel we have ever stayed at, seriously. Staff and service were excellent, Always offering assistance or a nice cold drink.

Khuyết điểm: A common problem for beachfront resorts, people waking up at 4am to put their towels on the chairs at the beach and leaving them there all day. Really inconsiderate and should be banned. The other thing with this facility is that the water park mentioned in the description and pictures is not part of the all inclusive, the hotel will give you a voucher for one free visit i think but after that it is quite expensive, somthing like $130 for a family of three.

Ưu điểm: The Beach

Khuyết điểm: Food , Room location

Ưu điểm: The location was perfect The staff was really friendly

Khuyết điểm: Everything was perfect

Ưu điểm: Amazing service and lovely staff and superb chefs who always went the extra mile to make our stay super special and super memorable.

Ưu điểm: I liked everything about this experience. The location is amazing, the staff is well-trained, friendly, and professional, and the service and facilities are excellent.

Khuyết điểm: The hotel should enforce its policy of disallowing people to swim in the pool with their clothes on.

Ưu điểm: The beach is amazing, rooms are very nice and comfortable

Khuyết điểm: The food was average

Ưu điểm: Everything from check in to check out especially Osama from front desk,food varieties, location,animation team ..all r great.

Khuyết điểm: Nothing

Ưu điểm: staff was very helpful and caring.. Clean comfortable room

Ưu điểm: All perfect , very nice hotel and staff

Khuyết điểm: Nothing

Ưu điểm: All the staff are smiley , friendly, welcoming and very kind

Khuyết điểm: Nothing

Ưu điểm: Entertainment

Khuyết điểm: Time for aquapark need to be extended

Ưu điểm: Staff, services, aqua park, pool, animation team, food, restaurants and the beach

Khuyết điểm: Bathroom in the room without soap

Ưu điểm: The sea beach was excellent

Khuyết điểm: Nothing

Ưu điểm: Clean, wide rooms Staff, animation, Aqua, food

Khuyết điểm: Actually nothing

Ưu điểm: Magnolia Resturant, Spanish Resturant and swimming pool.

Khuyết điểm: nothing

Ưu điểm: Staff- Facilities - Activities

Ưu điểm: Every thing is perfect , Aqua , restaurant , the sea , the services and animation team

Khuyết điểm: no thing

Ưu điểm: amazing animation team, friendly staff, good location, every night there is an amazing show, the comedy show was really nice, food variety and tasty, kids activities, special thanks for Mongolian restaurant staff

Khuyết điểm: Few staff are forget their smile, Old furniture at my room,

Ưu điểm: Food Variety Snacks Aqua park Pools Theater Animation team Location near everything by car Room

Khuyết điểm: Gamila restaurant Spa

Ưu điểm: Very cheerful and friendly staff, the hotel is very clean, beach is awesome for swimming and food variety.. and of course the super animation team are doing a great job we really enjoyed their show.. thanks to all the staff for making our holiday a memorable one

Khuyết điểm: The aqua park is very crowded, some people swim with their clothes on

Ưu điểm: Everything was just perfect

Ưu điểm: The staff is really friendly and welcoming. There are a lot of varieties in the food from the main restaurant and the a la carte.

Khuyết điểm: The room could be a little cleaner.

Ưu điểm: Location is great stuff are amazing front office very respectful and show a lot of hospitality

Khuyết điểm: Little far from the city

Ưu điểm: - Sandy Beach - Pool - View - Animation team and shows - Food quality and variety - room was very good

Khuyết điểm: Nothing

Ưu điểm: The hotel is exceptionally clean and comfortable and all staff members were very helpful from the front desk to the waiters .. unlike most of the hotels, food is great and very well selected. The Egyptian Restaurent is a piece of heaven and the manager is provisionally leading the waiters team as if you are in an expensive restaurant in Paris. Overall experience is great and I strongly recommend this hotel for those who seek relaxation and quality services.

Khuyết điểm: Housekeeping service needs to be controlled as you always need to give them a call to request the basic things that should be normally in the room without the need to chase them. The hotel has no beach except for an open to sea lake however, the adjacent sunrise hotel has a beach and you can use it normally free of charge.

Ưu điểm: Everything

Ưu điểm: Great service, luxurious resort with many quite area to relax Pleasant hotel for families with children

Khuyết điểm: Nothing

Ưu điểm: Everything !!! The food was great, the buffet was very rich, the cocktails were delicious, the staff was warm and welcoming especially Mr. Mahmoud Ibrahim who was always making sure that everything goes well during my stay along with Mr. Bassiony. A big thanks to Mr. Sami, Mrs. Sandra, Mr. Adel, Mr. Mohamad and all the others whom were always attending our needs. The maintenance team was great and prompt in case of any problem. The rooms were spacious, clean, very comfortable, and well equipped. The lagoon was amazing and very calm. The facilities around you are very easy to access as all the sunrise hotels are interconnected and you can use all the nearby Sunrise hotel activities for free. I highly recommend this hotel to anyone with or without children.

Khuyết điểm: The night shows and the animation team should be improved and enriched. The bathing time should be extended till 8 PM instead of 6 PM. There should rain showers inside all bathroom especially in the suites villas (pool and jacuzzi). The reservation screen should be repaired as we could never book a restaurant on it.

Ưu điểm: I love how clean the property was. The staff was amazing, making themselves always available.

Khuyết điểm: The pool closing at 5pm.

Ưu điểm: Food variety and quality, cleanness , friendly employee , perfect seawater lagoon , beach daily cleaning , exeptional greenery and gardening

Ưu điểm: At all good

Khuyết điểm: Food & service was not as expected

Ưu điểm: The staff, reception, restaurant team and food, swimming pool team almost everything exceed my expectations

Ưu điểm: The staff are really professional & helpful The food variety was great with really good standards The rooms are clean Beach is good , not that great but good enough for a swim and relaxing Pool activities and facilities are great for kids

Khuyết điểm: I believe they are doing a really good job that would let me say that from my opinion all was really good

Khuyết điểm: Food and service was not as expected

Ưu điểm: Everything was just great

Khuyết điểm: Animation team need some improvment

Ưu điểm: The Room was one of the biggest, also the bathroom, I had a room to put my staff without any problem, the AC is very good. Staff is amazing, very helpful and supporting, although the all-inclusive option makes the drinks available and near to reach, they still insist to serve you themselves. Excellent food: Oriental, Asian, Italian Restaurants, and from the Snacks Bar beside the beach, also from the Open Air Buffet at night, taste is great. The sandy beach is one of the kind in Hurghada, and the beach is very good for swimming.

Khuyết điểm: - Virgin Mojito are only served at night!!, you cannot enjoy the drink on the swimming pool. - Virgin Cocktails are made from packaged juices, the taste is not that much. - Some people are hovering between sunbathing beds on the pool or on the beach to try to sell you hotel\other services, like SPA, water, safari, night life activities ... etc, this is not appropriate for a 5 stars hotel, my wife got annoyed from them.

Ưu điểm: Very nice staff & good clean, I was really enjoyed my staying there. High recommended. Mahmoud Attalla

Khuyết điểm: There’s no time share Buidings

Ưu điểm: Place and all workers and meals and every thing

Ưu điểm: 1- location is excellent 2- landscape and facilities are distributed and planned so good and there is a good use for every inch of the site 3- mini golf area is so good 4- kids area is good 5- aqua area is good 6- the room was excellent 7- the sea area was lighted so good and was used for servicing our needs in a perfect way 8- the show of some nights were perfect and amazing. 9- the pool party was amazing 10- the foam part in beach was perfect 11- most of the shows were good

Khuyết điểm: 1- the employees of the front disk are not professional. 2- the food was most of the days so traditional no new ideas. 3- the staff who are responsible for the food must check the taste of all the cheese. They were so bad and tasteless. And can add new ideas for the salad corner. 4- many times can’t find a chef to serve us the food because they always leave their places or because they serve two stations in the same time. 5- some of the waiters were not fully concentrated forgot the order or bring wrong orders 6- the refill of most of the food was so slow

Ưu điểm: Activity from animation team Sea Swimming pool and star morning company

Khuyết điểm: Rarely Little bit late to bring shampoo

Ưu điểm: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Khuyết điểm: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Ưu điểm: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Khuyết điểm: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Ưu điểm: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Khuyết điểm: Nothing

Ưu điểm: It was very clean and cousin was amazing The staff was so friendly specially Mr Hassan And special thanks to Hotel Manager Mr. Manuel.

Khuyết điểm: Nothing everything was perfect.

Ưu điểm: Amazing location, beautiful coral reefs within a hundred metres swim. Very polite and helpful staff. Great waiters. You don’t feel they are all about the tip. Beach bar cold towels are priceless on a hot day!! The park is spotless and beautiful! Nice welcome drinks, fast transfer of our bags to-from the room. Excellent drink service at the beach.

Khuyết điểm: The only thing was that our room was next to the utility area. A lof of noise and loud shouting in the morning at around 7:30, which they immediately stopped when I called on the fourth day of our stay.

Ưu điểm: Entertainment

Khuyết điểm: Wifi

Ưu điểm: Everything

Ưu điểm: The food is excellent, the room was always clean, and the hotel beach is perfect.

Khuyết điểm: The place is not safe for kids, there are stairs everywhere and alot of cactuses. The Aqua park is not inside the hotel as they market on their booking page, to go there you have to ride a bus for 15 min. They need to work on the entertainment show as well.

Ưu điểm: Actually everything is great and the staff are very friendly

Khuyết điểm: Lunch and dinner in main buffet is not that good

Khuyết điểm: the room aircondition was not working well

Ưu điểm: It was really a LOVE STORY FROM ALF LEILA WA LEILA. I'd like to thank G.M. Ayman Ania and whole staff of the great welcoming and service that gives honorable image of Egypt and it's my lovely to repeat my visit again and again..

Khuyết điểm: NOTHING TO SAY

Ưu điểm: I would love to thank waseem for providing me a room as requested with much of green view...room is very bid very clean and well served ....food is not comparable to any kind of hotels out there.....i broke my diet cause it was delecious but I made it up after at the well set gym there....i really loved the gym.......staff is very nice and professional ......guys I enjoyed my stay

Khuyết điểm: It was too good ... I felt my that my vacation passed so fast

Ưu điểm: The place is really cozy, clean and the food was very delicious. The staff is really amazing and very friendly. Through all my travels, this is one of the best places I’ve been to...

Khuyết điểm: The only thing is that the beach was far from the hotel .

Ưu điểm: Staff was very professional and fully willing to meet the needs of the guest. The quality of food was excellent, the variety too. The facility was very clean and in top condition.

Khuyết điểm: A bit more of entertainment in the evening would be necessary as the hotel is a bit far from any kind of action.

Ưu điểm: Pool is relaxing and the service is good

Khuyết điểm: Pillows not comfortable and food not so good

Ưu điểm: The staff was very sweet and showed a lot of hospitality

Ưu điểm: I like every thing of this hotel I will visit hotel every holiday because of the best of every thing

Khuyết điểm: No many varieties of food

Ưu điểm: The staff were extremely friendly and attentive to requests, comments and overall service requirements.

Khuyết điểm: The food freshness wasn't at the level expected from a 5 Star Hotel. The Desserts sections wasn't fresh during the whole trip.

Ưu điểm: Great team and service Also the food was very nice

Khuyết điểm: We know that it's an adult hotel so you are trying to make it quite as much as you can .. But we suggest to make any kind of acticvities at night like we had seen in other adult hotels because it was too much quite that we sat in the rooms most of nights as there is nothing to do or hear

Ưu điểm: Hotel was clean, quite and well maintained. Food quality is excellent.

Khuyết điểm: Difference in treatment between Egyptians and foreigners. Which is obvious in many ways specially in the restaurant.

Ưu điểm: Every thing

Khuyết điểm: Animation every night comes early at 8:00 pm, better delay till 9:00 pm

Ưu điểm: Everything is just perfect!!!

Khuyết điểm: Nothing

Ưu điểm: Room, facility, location and food

Ưu điểm: high standards of services, food varieties and restaurants, good food, friendly staff.

Khuyết điểm: Nothing

Ưu điểm: everything

Khuyết điểm: nothing

Ưu điểm: Good Location Relaxing Wide rooms Nice variety of facilities

Khuyết điểm: Nothing

Ưu điểm: The hot swimming pool, the lazy river, the beach was so nice, the front desk staffs are awesome. and the room was clean.

Khuyết điểm: the food at the snack bars is horrible.

Ưu điểm: Almost everything

Khuyết điểm: - The sea - I used to have a fresh orange juice in breakfast as a part of open buffet last years, but now it is replaced with just pure juice.

Ưu điểm: Everything was great..

Ưu điểm: Actually it is very fantastic hotel with nice sea and pool view rooms and delicious food and drinks Nice sandy beach and very cooperative management and staff If you visit hurghada don't miss visiting steigenberger aldau it is one of the best hotels in hurghada

Khuyết điểm: Nothing all is perfect

Ưu điểm: The nice territory, private beach, snorkelling possible right at the beach (few cute coral reefs)!!!

Khuyết điểm: I was charged twice more via booking.com compared to the prices on site and for that price it was definitely not worthy, I did not really like the food as well

Ưu điểm: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Khuyết điểm: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Ưu điểm: Everything is excellent!

Khuyết điểm: The wifi internet was slow. The bathroom in our room smelled bad most of the time. The bathroom in general needs to be renewed!

Ưu điểm: Everything

Khuyết điểm: The prices is high

Ưu điểm: Everything

Khuyết điểm: Price is high

Ưu điểm: The beach is good, food, animation team, kids club

Khuyết điểm: The rooms are bad and full of insects

Ưu điểm: Every thing is perfect

Khuyết điểm: Nothing

Ưu điểm: Good location Nice lagoon

Khuyết điểm: We were waiting for check in for 3 hours. And hotel toke all amount of money in checkin. It’s first hotel that ask about payments in 1 day. We paid usually in check out. Food quality was not that good , а food & beverage needs a lot of improvements. -There no fresh juice, not good coffe, not good tea,no real Ice Cream ! Some waiters were very rude and nervous. Bathroom are old and the toiletries are very low quality The price was very high!!! It was not enough entertainment for the kids, just minidisco. Really, I don’t understand why a lot of good reviews... there are more good hotel in Hurghada

Ưu điểm: Everything

Khuyết điểm: The prices is high

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Checkin was very smooth , staff is super friendly specially mr Reda . Overall it was an awesome experience , I would strongly recommend this hotel . And I’m definitely coming back one day Check out was perfect Welcome was great

Ưu điểm: The staff andere service was excellent. Very good beaches

Khuyết điểm: The showers were a bit outdated and smalle.

Ưu điểm: I really like the food rooms and place is magical special thx to hotel reception guys they are great so helpful I like them a lot

Ưu điểm: The staff os very friendly, helpful, and would do anything to male you feel as of you are the only visitor they have. Also you don’t meed to go any where l, everything is taken care of.

Ưu điểm: Style food staff especially reception guys

Ưu điểm: I really like meraki bohemian style so unique,, since you reached meraki you gonna meet Mr Reda and guys at reception are so great ,, guys at shisha bar are so nice at burger restaurant I love meraki

Ưu điểm: The straff were very friendly and helpfull. It was a good hotel and I would absolutly recommend it.

Khuyết điểm: Nothing

Ưu điểm: Everything is more than perfect , All staff are helpful , handsome and welcoming . Entertainment, reception,bar, beach and room cleaning staff are amazing , they do a hard work to make all gust satisfied . Food are amazing

Khuyết điểm: Nothing .

Ưu điểm: Everything. The style was spot on.

Khuyết điểm: Nothing

Ưu điểm: Everything is amazing staff to the facilities i really liked this hotel and i wish to repeat this experience again

Khuyết điểm: Location of the hotel

Ưu điểm: 1- Clean 2- Privacy 3- Calm 4- Staff are friendly and professional

Khuyết điểm: 1- Golf Cars (Buggies) in peak hours are not available. 2- Jet spray (Health faucet) not available in bathrooms.

Ưu điểm: It was a relaxing resort and the food was really nice

Khuyết điểm: The hotel should have more activites

Ưu điểm: the rooms are very comfy and extremely clean the food is good but low variety

Khuyết điểm: no animation some rooms are far from the pool and restaurants and need golf car

Ưu điểm: venue , staff, room, everything is amazing

Khuyết điểm: nothing

Ưu điểm: Staff , privacy , room size

Ưu điểm: Everything, very clean, very comfortable, very nice view.

Khuyết điểm: There is no all inclusive option.

Ưu điểm: Everything from the view to the size & clean of the suite

Khuyết điểm: Nothing

Ưu điểm: Supper like. Everything perfect.

Khuyết điểm: Nothing

Ưu điểm: Everything

Khuyết điểm: The dive centre

Ưu điểm: Great location and friendly staff and excellent food

Ưu điểm: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Khuyết điểm: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Fist of all I need to thanks the hospitality of the staff, The staff is very helpful & very welcoming.The Beach is amazing. Also the food was very good even the room was clean with good sea view. Overall it was a pleasent & joyful time we spent.

Ưu điểm: staff and the whole facilities

Khuyết điểm: house keeping

Ưu điểm: The staff is very friendly specifically Ahmed reception and Ahmed gamal in the restaurant. Dinner is great. Lunch can improve. Beach restaurant snacks and is very nice and good staff.

Ưu điểm: I met the best staff ever in Hotels , professional and friendly you feel you are in your home. I have to send very special thanks for : Mr. Waqiah Sedky Food chef Ashraf Yasser Mohi amir Jahlan for the best Omlet dish ever Mrs. Inas the best Bakery bread Essam Ahmed Osman Hossam Moahmed Reda ahmed Hassan Samir and all staff .. Thanks a lot for make my vacation very happy

Khuyết điểm: Air conditioner not working in the lobby

Ưu điểm: Food

Khuyết điểm: The disco guy in jungle disco .. he starts fight with us and speaks in a bad language

Ưu điểm: Staff n food

Khuyết điểm: Small premises

Ưu điểm: Staff were friendly & very helpful , the food was excellent , the sea was clean , everything is excellent

Khuyết điểm: Nothing

Ưu điểm: Animation team is great. Entertainment very good. Delicious food. Nice sandy beach suitable for swimming. Helpful reception and all the staff. Clean comfortable rooms. Very nice view.

Ưu điểm: Mr.Amr elmahdy receptionist was very very helpful and cooperative very discent person

Khuyết điểm: Room service was somehow noisy in.a different times

Ưu điểm: All thing

Ưu điểm: Food was amazing

Khuyết điểm: Nothing

Ưu điểm: Great place. Very polite staff. Great variety of restaurants.

Ưu điểm: food variety, restaurants, I liked that they provide late breakfast and late dinner, pools, beach, staff and everything, it was just an amazing stay.

Khuyết điểm: Nothing

Ưu điểm: The facilities.

Khuyết điểm: The Room

Ưu điểm: Everything has exceeded our expectations, everything the place was magnificent, rooms, facilities, food variety and the number of restaurants, the swimming pools and its activities, gardens and the palms, the water park, staff was really friendly and willing to help, design of the hotel itself like palace, the beach places was so nice also and many much things to mention.

Ưu điểm: Food was excellent. Pools were amazing.

Khuyết điểm: Check in was extremely slow. Booked a room for two. were supplied two single beds and told to rearrange the room and push beds together to make it a double. No help or even a offer to help. Shower drain was blocked on the first day. After calling reception it was fixed within a few hours. Fridge was hot. Called reception and nothing was done. After checking hotel cost receipts I found they had taken the deposit twice. After much explaining they finally understood and corrected there mistake.

Ưu điểm: Other than food the hotel is really amazing and u will not get bored .. Special thanks to all the staff who are doing all they can to help

Khuyết điểm: The food and beverages needs to be more tasty and better quality

Ưu điểm: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Khuyết điểm: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Ưu điểm: The hotel was really amazing staff was very responsive and helpful

Khuyết điểm: The AC was not cooling good

Ưu điểm: The sea view room was excellent, the beach was very good.

Khuyết điểm: Staff are not well dressed and always in a hurry, Also food quality of the restaurant was not good and very less variaty.

Ưu điểm: Very quick action to solve any problem Very nice stuff in the reception restaurant and the beach Very nice view -sea view- Different option in food It was very pleasent stay

Khuyết điểm: We resevered room with the sea view, and we did early check in but the room was not so clean. But Actually after we did complain in the reception, Mr. Ibrahim has taken a very quick action and tried to help us to change the room or to fix what we did complained for.

Ưu điểm: A big thank you to Mr. Ibrahim (the receptionist) he has worked very hard to provide us with the perfect room as we didn’t notice that we have booked a Mountain View room and that was our honeymoon vacation, we were very upset but he has worked very hard to make our honeymoon the best. Happy to know such a good person, thanks a lot for making our vacation perfect.

Ưu điểm: Lovely hotel, clean, good food and a beautiful beach! All employees very nice, polite and available specially Ibrahim on the reception! One of the best hotels that I stay!

Khuyết điểm: Only the thematic restaurants reservation system!

Ưu điểm: Location is amazing , probably the best beach in Hurghada not just sahl hasheesh.

Khuyết điểm: We took a sea view room . The whole building needs full maintenance . No food variety Specially dinner. We asked for an iron . And when the housekeeping came to makeup the room , they took it back without even informing us ! It’s definitely not a 5 star hotel treatment!!

Ưu điểm: Friendly staff, specially Mr. Ibrahim and Mr. Khaled in reception. The food was amazing.

Khuyết điểm: Prepare extra cash for activities outside the resort

Ưu điểm: people in reception was very polite specially MR .ibrahem was very helpful and polite , food in resturant was good and people in restaurant was very polite specially mr waleed was very nice man , location of beach is excellent and rooms was very comfortable and clean

Khuyết điểm: no thing

Ưu điểm: Beach was calm and absolutely beautiful in August. The beach beds were amazing and comfortable. The food was the best buffet in all of Egypt and the servicing staff were good. The lobby in the new section was gorgeous and welcoming with the nice smell. Hassan at front desk was very attentive to customer sat issue when I was not given the right room the first two nights. Peaceful place. Rental golf carts were fun and helped to look around Sahl Hasheesh. We will return!!

Khuyết điểm: The construction was making some noises. Bartenders didn’t have extensive options but good at creating new drinks. The spa could be cleaner and separated for women and men. The music needs to be more spa like. They should not put any guests that overlook the construction or road if they purchased a superior room.

Ưu điểm: Fantastic place .good staff thank u Ibrahim and mo7amed

Ưu điểm: Animation Parties Makadi street Festical Food and Drinks Shisha

Khuyết điểm: GYM require improvement but still acceptable

Ưu điểm: Animation Pools Food and Drinks Shisha Makadi Street Festival

Khuyết điểm: GYM acceptable but require some improvements

Ưu điểm: the food the beach the staff all of it

Ưu điểm: Room, snacks, food, staff,beach, facilities

Khuyết điểm: Room lighting

Ưu điểm: Food was good ,beach was good and most of the employees there are very friendly

Ưu điểm: The location, The kids pool and the beach

Khuyết điểm: Nothing

Ưu điểm: Food was good and we had variety every day

Khuyết điểm: Resumption stuff and some of the stuff are not combatant and they Uses rude way to deal with Egyptian customers

Ưu điểm: Property, food, gardens, pool, beach, staff, services

Khuyết điểm: Internet speed

Ưu điểm: The staff was very nice and attentive. The grounds were beautiful and well kept, and I like that it was very close to the beach; only a short 5 minute walk.

Khuyết điểm: Most of the visitors were either German or Russian, and as a Muslim woman who covers, I found it really annoying and uncomfortable with the amount of unpleasant stares and looks of disgust I got from those people. I suggest they are given some information on Muslim culture, since it is a predominantly Muslim country, before vacationing in this spot and learn that it is not nice to behave in such a manner where they’re visitors to the dominant culture in this country.

Ưu điểm: Very good

Khuyết điểm: Every thing

Ưu điểm: Fantastic reception Staff, especially Mohamed

Ưu điểm: I really like the idea that we have the availability to access two another hotels with many different pools and aqua. Also I need to thanks Mr Ahmed Barakat for this help in every small details, he really have the talented to let you need to came back to the hotel. Many thanks Mr Ahmed. I recommend any one to ask for him.

Khuyết điểm: I don't have.

Khuyết điểm: The food quality is so low

Ưu điểm: The hotel was clean and pools and animation team were excellent and the service by most of the staff especially in the restaurant was super.

Khuyết điểm: At the reception the team were not that friendly and acting busy, I felt that they were not welcoming Egyptians at the premises. The night events were done at an upper floor which is not equipped with an elevator for elderly people as I had my mother, so we couldn't leave her alone. The room was clean but we had a water leakage in bathroom that was fixed upon calling room service.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Every thing is perfect. Rooms are very comfy, clean & wide. Many pools & a big aquapark with different slides. Kids activities are many & every day. Mr. Ahmed barakat in the front office was very very kind & helpful always cheerful. The resturants are all very good with excellent food quality. Mr. Ahmed hasan the main restaurant manager was a gentleman & hardworking day & evening observing every detail.

Khuyết điểm: Nothing

Ưu điểm: • The staff was such professional, friendly & welcoming. (Front desk Mr. Ahmed Barakat is helpful & supportive) • good location & facilities.

Khuyết điểm: • The rooms could be way better in term of modernity & status. (TV, bathrooms) • AC wasn’t working properly enough to make the rooms comfortable. • Resturant options & variety.

Ưu điểm: Everything is perfect ..amazing hotel ...several amazing pools...great aqua (both kids and adults) Staff was very friendly ,they really do care about their guest specially Mr. Ahmed Wahdan who was very helpful and very hospital. the place is family friendly and each member will be amused.The all inclusive is perfect and well equipped

Khuyết điểm: nothing

Ưu điểm: All was amazing as usual. This is my third time in Alf Leila and I really enjoy it to the max.

Khuyết điểm: The resort needs aqua park to become perfect. There is swimming pool could be replaced to aqua park

Ưu điểm: When I asked about shampoo, the officer said ha hasn't have. The design of room isn't like what I think

Khuyết điểm: I didn't like the treatment of workers, I must make a decision on what I need, they have a special time 4-5pm for opening store box which I found at my room,when I need one at 11 o'clock, they refused firstly and after discussing the issue, they agreed

Khuyết điểm: bad wifi , it was out twice bad staff

Ưu điểm: Huge rooms and bathroom ..good food .. friednly staff and heated pool

Khuyết điểm: Air conditioner was not working and there was no soap dispenser in my parents room 672

Ưu điểm: Big choices of food,clean rooms,many choices of activities.

Khuyết điểm: The rooms are not like in photos ,we needed to change 3 untill we got something similar to what we booked.

Ưu điểm: Excellent staff and so friendly team from tge reception to the restaurant cheifs and waiters especially the most friendly one Mr. Mohammed Hamdy who was the waiter at the lobby bar The huge variety of food available every day at the restaurants The fantasy show always amazing

Khuyết điểm: Very old rooms and furnitures Animation team The beach is not prepared and no good place available to making snorkeling

Khuyết điểm: Cats everywhere even in restaurants!!!

Ưu điểm: The place is really amazing and fancy, variety of wonderful pools, the huge variety of food as it has five Restaurants and the safety of the place.

Khuyết điểm: The room view was sucks, the bellman was totally uneducated and unprofessional during our check-in process

Ưu điểm: Very nice and clean hotel. Greet location near Senzo Mall , staff are really friendly and helpful. Food is five stars, lots of varieties. Definitely recommend it.