Khách sạn ở Jerusalem nằm gần St. George's Cathedral

Ưu điểm: The decor is amazing and a very good breakfast and right in the center of Jerusalem.

Khuyết điểm: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.

Ưu điểm: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.

Khuyết điểm: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.

Ưu điểm: Everything !

Khuyết điểm: That there was no spa in the hotel the

Ưu điểm: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !

Ưu điểm: The design and artictexure was magnificent.

Khuyết điểm: Would like to see more deversity with different cultures

Ưu điểm: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!

Khuyết điểm: Lack of spa and gym (gym room was very small). Surprisingly few days before our arrival we received a standard welcome mail from the hotel management with the description of hotel facilities including spa - and spa has never been opened! They told us when we arrived that the spa and swimming pool is still under construction. We were slightly disappointed but telling the truth Jerusalem has so much to offer so the lack of spa and swimming pool was not a big problem.

Ưu điểm: Elegant hotel

Khuyết điểm: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.

Ưu điểm: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.

Khuyết điểm: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.

Ưu điểm: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.

Khuyết điểm: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.

Ưu điểm: Location

Khuyết điểm: To pay for parking

Ưu điểm: Beautiful,clean and nice area.

Khuyết điểm: Can’t say anything negative!

Ưu điểm: Everything

Khuyết điểm: Reception

Ưu điểm: Great breakfast. Clean rooms. Comfy beds.

Ưu điểm: Location is one block from Jaffa St. Very good. Breakfast has a lot of options. Staff was very friendly and helpful. Beds are very comfortable. Rooms are nice size. Licorice to welcome you.

Khuyết điểm: They could use some lint rollers for the velvet bed boards and light covers. I didn't like the hotel smell. It's a specific smell that hotels use but this one is not pleasant in my opinion :)

Ưu điểm: Very clean facilities & friendly staff

Ưu điểm: Location, near everything

Khuyết điểm: It was not clean. Once we arrived in the afternoon to find that the only thing they made was the bed. They tossed our things on top and did the minimum necessary.

Ưu điểm: Staff were all very friendly and gives very good guidance or info to the shops/places of interests. I enjoyed their coffee lounge in the basement, has nice chocolate cookies, some oranges, free tea and coffee. A consolation because I dont like the breakfast buffet - which is mainly local fare, but if you love those humus, etc. it's ok, worth paying for it. I was happy just having some free coffee and cookies at the basement. You can buy fresh fruits from the nearby shops/Mahane Yehuda market. Plenty of eateries near by, even a very good vegan Cafe just 3 minutes walk out, which the hotel recommended to me. Was fantastic. I like the location, close the bus/ tram line along Jeffa St (Yafo St), to go to the Jerusalem Central Bus/Train Station to get to Tel Aviv. Very clean in general, everywhere in this hotel, even a little gym is well equipped, with cute bedroom slippers and bath robes. TV has international channels, CNN, BBC, Fox Business News. Just perfect. Thanks to Mr Sufian, Lior, etc. And at least, they are happy to provide you bottled water, if you ask for, each day. Otherwise, supermarket is nearby.

Khuyết điểm: The room air conditioner kept turning off by itself every 1 hour in my first day. Then after much back and forth with the technician who don't speak English , luckily its fixed by end of night, so I had nice cool air throughout the stay. Ok there is no nice views to expect in this hotel. And it's mostly facing construction sites/grounds or backyard of buildings. it's abit noisy at some parts of the day due to construction going on around nearby neighbourhood of the hotel, but only short while. At least it's very quiet at night, and windows block out the sounds. Only thing I was abit disappointed, my first day, the bed linens aren't that clean. The poor Housekeeping Manager has to change them by herself as her staff are all on holiday on Sabbath. She did not seem to know how to do these tasks (putting a small pillow case over a big Pillow, and squeezing it to fit. lol - so hilarious)... but at least she tried her best, my respect to her, while I helped her abit to arrange the linens.

Ưu điểm: The staff were great, especially the restaurant manager! They have great breakfast buffet, the rooms are well equipped and comfortable! The location was super and convenient to the old city. The location is close to the mamilla area for restaurants and shopping.

Khuyết điểm: The shower leaked and the grout needed to be scrubbed, water was getting out under the tile into the bathroom by the toilet. They need to seal it. We would put a towel there to catch the water. The shower and hot water were great though!

Ưu điểm: It was clean, well kept and near the old city and other sights.

Ưu điểm: The location was great! You could walk to all the restaurants and the city center.

Khuyết điểm: We had several issues while staying at the hotel. There was flooding from another room that reached ours. It was high enough to soak our luggage bags getting some of our clothes wet that were on the bottom of the bag. I called down to the front desk and they took their time getting there. Once the guy got there to clean up the water I was not given an explanation as to where the water came from or why it reached my room. The guy who cleaned the water up looked frustration and acted like he didn't want to be there. He also took my luggage bags and stacked them on top of each other making the bags more wet. After leaving the carpet in the room was still soaked. I didn't get a courtesy call or check up from anyone. I had to go down to the front desk the following morning and ask them to change the carpet because it was still wet and would soak out socks when walking by. That morning we noticed the clothes on the bottom of the bags were wet. When I reported this to the guy at the front desk he acted as if he didn't care. To put the icing on the cake they charged us for the dry cleaning for the clothes. It wasn't until I complained that they took it off. The first explanation they gave was they discounted our dinner instead of taking off the dry cleaning charge. I told them they did that because it was cheaper LOL. At the end they removed the dry cleaning charge and sent fruit and wine to the room. I will say for the price the hotel is definitely not worth it!

Ưu điểm: The hotel is situated in a very nice area, clise to all interesing places

Khuyết điểm: The hotel was not very clean

Ưu điểm: Great property!

Ưu điểm: Location,staff,cleanliness

Khuyết điểm: Small problems with door key(didn't open door)

Ưu điểm: Location, location and excellent location

Ưu điểm: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.

Khuyết điểm: No response over the phone; floor was a bit sticky;

Ưu điểm: Convenient location.

Khuyết điểm: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.

Ưu điểm: The pool was nice, it wasn’t big but it was a good size.

Khuyết điểm: The room they put me at first was in a room with no AC and the WiFi wasn’t working in that room and there was stain on the bed, it took then almost 2 hours to finally get someone to come check everything out after complaining 3 times. The person at the front desk was annoyed with me for complaining. The finally sent someone to check everything out, I let it cool off for about 2 hours and went down again to complain and they finally moved me into a new room. The room they put me was okay and the bed was very uncomfortable. Also I didn’t like the breakfast except for the pancakes.

Ưu điểm: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.

Ưu điểm: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.

Khuyết điểm: I can't think of anything to make things better. I have stayed at several hotels there in Jerusalem and in Israel during these years that I have been coming to Israel. I enjoy this hotel more than any other.

Ưu điểm: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.

Khuyết điểm: The pool opened 15 minutes late Not enough light in the room

Ưu điểm: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Khuyết điểm: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Ưu điểm: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Khuyết điểm: Food was not fresh I’m really disappointed We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Ưu điểm: The location was about the only thing going for this place.

Khuyết điểm: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Ưu điểm: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.

Khuyết điểm: Thinking the hours of the pool and fitness center could be extended.

Ưu điểm: The staff, gardens and facilities are all lovely and we’ll be recommending this oasis to all of our friends.

Khuyết điểm: Bathrooms a little squeezy

Ưu điểm: Every aspect of our stay was superb.

Khuyết điểm: While it’s an excellent hotel it is definitely on the pricey side.

Ưu điểm: Building full of character and very comfortable although some rooms were not as nice as others. Staff were inconsistent, some very helpful but others not. For example service in courtyard was slow, request for iron to room failed, on one evening it was decided by a staff member that drinks could not be served to residents in the lobby despite them being available other nights.

Khuyết điểm: Inconsistency in staff

Ưu điểm: The staff were first class. Nothing was too much trouble

Khuyết điểm: Nothing. We were extremely pleased with everything.

Ưu điểm: We enjoyed everything, especially the restaurant set up and the bar

Khuyết điểm: Breakfast is a bit to expensive

Ưu điểm: Very good breakfast Great staf great hotel, beautiful and cosy

Khuyết điểm: Location is a little far from central atractions.

Ưu điểm: The Hotel is a warm “home”, a great thanks to Mr. Khander for the special stay. Our rooms were the moost historical ones, a piece of story. Nice people, nice food, I will suggest this Hotel. Many thanks

Ưu điểm: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.

Ưu điểm: The location, the service, the room, the pool. Definitely a great hotel with a unique charm.

Khuyết điểm: Nothing. Absolutely great.

Ưu điểm: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.

Khuyết điểm: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).

Ưu điểm: They upgraded up to a beautiful room, the lushness of the gardens was particularly enjoyed

Ưu điểm: Fantastic staff. Friendly. Helpful. Concierge service excellent.

Khuyết điểm: Nothing. Expensive but worth it.

Ưu điểm: Lobby was beautiful, great swimming pool/workout area.

Khuyết điểm: Times pool was open was a bit too late. Sheets could have been of higher quality.

Ưu điểm: The breakfast was excellent. nice view of the city from the covered terrace. Great location for shopping, restaurant and about 10 min. walk to the old city. The swimming pool was refreshing after a long day.

Ưu điểm: The staff was so friendly and was anxious to make you feel comfortable The spa was amazing and pool and work out area very unusual for Israel!

Ưu điểm: Location. Breakfast

Ưu điểm: Very central location. Very friendly staff.

Ưu điểm: When we arrive in the early hours of the morning, Of 8/29z the gentleman by the name of Murad took care of us and was very patient and helpful.

Khuyết điểm: Helpful tips: Put more hooks in the bathroom for hanging towels etc.

Ưu điểm: Nice hotel in a very good location - very central to the old city and in the centre where you can find plenty of restaurants. Clean room. Very good breakfast but best is clearly the service provided by the staff. Elad, the concierge, is fantastic and planned for us multiple trips.

Khuyết điểm: The pool closes early.

Ưu điểm: All was perfect Perfect situation Perfect food Perfect people Perfect room Love this hotel!!!!

Ưu điểm: The location and the room

Khuyết điểm: The service is terrible and staff are generally unhelpful and rude (except for one). No one answered the phone at the front desk and room service for 45 mins and when they eventually did they were rude

Ưu điểm: Loved every thing about it. The room. The Location the servies the price all amazing. Loved it.

Khuyết điểm: There is no parking. And the breakfast only till 10.would love if They had it till 11.but other then that perfect hotel.

Ưu điểm: Quiet, clean and modern. Good gym and pool. Great breakfast and awesome location.

Khuyết điểm: Some staff were super friendly and helpful. Others, not so much.

Ưu điểm: Location and comfort

Khuyết điểm: Without parking lot which is difficult in Jerusalem