Stop charging for entertainment!!
I will sue the Emirates airlines and Dubai airport definitely won’t do any connections in this airport and won’t use this airlines again No clue about professionalism, attitude problems, no communication skills , no languages speakers
Airplane A380-800 is too big, fully booked. Too many people everywhere, which made me nervous due to Covid-19 infection risks. But food was good, and toilets were fine.
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Yes comfortable flight"
Khuyết điểm: "Toilets to be checked for cleanliness more frequently."
Khuyết điểm: "Style and comfort"
Ưu: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
Khuyết điểm: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Khuyết điểm: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Ưu: "Valuable reminders ! Updates regarding flights was superb."
Khuyết điểm: "Nothing to say."
Ưu: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Khuyết điểm: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Ưu: "The travel kits are much nicer now, appreciated the mattress"
Khuyết điểm: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Ưu: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Ưu: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Khuyết điểm: "All was great"
Ưu: "Delayed by 3 hours!!"
Khuyết điểm: "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"
Khuyết điểm: "Lack of food options for vegetarians unless pre-ordered."
Ưu: "We are arived safe"
Khuyết điểm: "The attitude of the crew it was very good and the comportment very nice"
Ưu: "Food is good"
Khuyết điểm: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
Ưu: "Everybody was polity with smile the trip as good and"
Khuyết điểm: "Seats a bit tight"
Ưu: "The food"
Khuyết điểm: "Little room"
Ưu: "Food, staff, seats, quality and feel of cabin"
Khuyết điểm: "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."
Ưu: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Khuyết điểm: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Khuyết điểm: "The ac wasn't working properly just hot air being blown"
Ưu: "Nice airport"
Khuyết điểm: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Ưu: "The seat was comfortable."
Khuyết điểm: "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."
Khuyết điểm: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."
Khuyết điểm: "Poor unorganized.. they were late 1.5 hours which caused to loose connection flight"
Khuyết điểm: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Vego food was provided Lots of meals"
Khuyết điểm: "Some of the food wasn't as tasty but it's airplane food"
Ưu: "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
Khuyết điểm: "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"
Khuyết điểm: "Seat a little uncomfortable even with mattress. Food not great."
Ưu: "They were on time and excellent service all the way. It couldn't have been better."
Ưu: "The crew was incredibly welcoming and supportive. I was traveling with my daughter and they were so sweet to take pictures with her and bring her to the cockpit. The plane was state of the art and our flight was early. Now I see what everyone means when they say flying with Emirates is flying with among the best. Thanks Emirates."
Ưu: "Trip was shorter by at least one hour than projected."
Khuyết điểm: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
Ưu: "Entertainment system is good"
Khuyết điểm: "Comfort. Cramped and crowded. Crew doesn't enjoy their job."
Ưu: "great food, entertainment and comfort On time with great service"
Ưu: "Comfort, friendly crew, excellent service. Good food"
Khuyết điểm: "Nothing"
Ưu: "Upgraded to Business Class. On a A380 its really significant."
Khuyết điểm: "The crew was abit too talkative during non-service."
Ưu: "travel was pleasant"
Ưu: "Food, Service"
Khuyết điểm: "Lack of Restrooms"
Ưu: "Overall Emirates airlines is the best"
Ưu: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Ưu: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."
Khuyết điểm: "My check in luggage was torn. The handle was ripped off from one side. :("
Ưu: "Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food"
Khuyết điểm: "Crew should be attentive to ALL passengers."
Ưu: "Comfortable seats in Premium Economy."
Khuyết điểm: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
Ưu: "Airbus 350. Very good experience"
Khuyết điểm: "Crew was jumpy. I expect them to be a little more gentle serving food."
Ưu: "Upgraded to premium economy."
Khuyết điểm: "NA"
Khuyết điểm: "I booked a window seat, got a middle seat."
Ưu: "Yes for both."
Khuyết điểm: "Nothing."
Ưu: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Khuyết điểm: "Could have been longer so I could get more sleep!"
Ưu: "The friendliness of the staff."
Khuyết điểm: "Seats are not exactly comfortable for a long flight"
Khuyết điểm: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"
Ưu: "the flight itself was fine. the crew is professional"
Khuyết điểm: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
Ưu: "Good options for food including meals and snacks! Cabin crew was great."
Khuyết điểm: "Crew sometimes a little slow responding to passengers paging from their seats."
Khuyết điểm: "Nothing"
Ưu: "Crew was good"
Khuyết điểm: "Food was not good"
Khuyết điểm: "Still too cramped"
Ưu: "Arrival in time"
Khuyết điểm: "Everything was good"
Ưu: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Khuyết điểm: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Khuyết điểm: "Indian food could be better"
Khuyết điểm: "No extra blanket was available."
Ưu: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Khuyết điểm: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Ưu: "Very courteous and helpful with handicapped people like my mom."
Khuyết điểm: "I can’t find a number to call to report an item left on the plane, and I would seriously pay a couple hundred extra dollars to any airline that offered a child-free flight."
Khuyết điểm: "They don’t offer enough food on a long flight"
Ưu: "Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service."
Khuyết điểm: "Old aircraft"
Khuyết điểm: "To cold, no sleep,lake of oxygen,bag very dirty"
Ưu: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Khuyết điểm: "Ran out of snacks during the flight"
Ưu: "The crew and pilots are always polite and professional."
Khuyết điểm: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
Ưu: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Khuyết điểm: "Crew appear disinterested in the service."
Ưu: "The food was excellent. The seats were comfortable (even in economy) and tilted back more than other carriers, making it much easier to sleep. The flight crew were very helpful and concerned with passenger comfort."
Ưu: "Flight was delayed Made connection just in time"
Khuyết điểm: "Poor leg room, very tough for a tall guy"
Ưu: "that is great flight. I'm very with fight"
Khuyết điểm: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Ưu: "מסך וסרטים ברמה טובה, המטוס עצמו חדש ובאיכות טובה. מרחק קטן בין הכיסאות מרגישים ברכיים בגב."
Khuyết điểm: "היינו המומים - רגע לפני העלייה למטוס, בשרוול עצמו, לקחו את הנוסעים הצידה ועשו להם בדיקה גופנית ידנית. הכוונה מישושים מלאים בכל חלקי הדוף האינטימיים, ולפני שאר הנוסעים. החברה שלי היתה בשוק. הרי עברנו שיקוף בכניסה לטרמינל. ואין לי מושג אם זה בגלל שאנו ישראליים, אבל זה היה וולגרי ופולשני. הימנעו מטיסה עם החברה הזו."
Ưu: "- Crew friendly and helpful"
Khuyết điểm: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Ưu: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Khuyết điểm: "Cathay Pacific does not participate in TSA PreCheck."
Khuyết điểm: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Ưu: "Crew is polite and always willing to serve. Cathay always boards quickly and is always on schedule."
Khuyết điểm: "I just don't care much for airline food .....I'm 6-4 so I'm never comfortable on long flights. There needs to be more popular movie selections."
Ưu: "Crews were respectful."
Ưu: "Great seat size loads of leg space and lovely flight attendants"
Khuyết điểm: "None"
Khuyết điểm: "It's not pleasant traveling in economy which is true for all airlines now a days."
Ưu: "Good, entertainment, staff were nice."
Khuyết điểm: "Not much to complain about."
Ưu: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Khuyết điểm: "NOTHINNG"
Khuyết điểm: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
Ưu: "Was able to sit with my husband on the return flight."
Khuyết điểm: "Found a fingernail in my fruit salad. The crew documented the event. I have flown this route many times. There was more selection for the middle of the flight snacks in the past."
Ưu: "Great flight (considering it was like 20 hours we were traveling) Don't understand why we had to throw out the liquids we purchased past the security check points (like next to the gate). Why sell them then?"
Ưu: "Sing-Hong Kong seating comfort."
Khuyết điểm: "Terrible food on Cathay now. All meals were barely edible."
Khuyết điểm: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Khuyết điểm: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Ưu: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Khuyết điểm: "---"
Ưu: "Good service good food and entertainment system worked well."
Khuyết điểm: "They need to update the airplanes."
Ưu: "Great service , great planes"
Khuyết điểm: "All was great"
Ưu: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Khuyết điểm: "Ok"
Ưu: "Service great."
Khuyết điểm: "Seats were three across very cramped and uncomfortable."
Khuyết điểm: "Movies didn't work well"
Ưu: "The landing."
Khuyết điểm: "My special meal had been canceled."
Khuyết điểm: "seats were definitely narrow"
Khuyết điểm: "Leg space on this flight was less compared to other flights I had with TK."
Ưu: "great vegetarian food"
Khuyết điểm: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Ưu: "wonderful staff."
Khuyết điểm: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
Khuyết điểm: "Delay 1 hour!"
Ưu: "Food good movie selections and Nice staff"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seats too close"
Ưu: "The quality of their team"
Ưu: "Plenty of room Nice multimedia screens"
Khuyết điểm: "Crew was ok"
Ưu: "Food and drinks,"
Khuyết điểm: "No USB outlets."
Khuyết điểm: "There was no personal monitor to watch movies during the flight"
Ưu: "good entertainment system good legroom new airplane"
Khuyết điểm: "lowered the food standards compared to previous flights flight was late"
Khuyết điểm: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
Khuyết điểm: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Khuyết điểm: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Khuyết điểm: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Ưu: "That the plane didn't crash."
Khuyết điểm: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Khuyết điểm: "multimedia"
Khuyết điểm: "to hot, very hot!!!"
Khuyết điểm: "The company lost my baggage"
Khuyết điểm: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
Ưu: "Comfortable seat, quick boarding and deplaning"
Khuyết điểm: "No in seat entertainment, bad food"
Ưu: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Khuyết điểm: "Nothing"
Ưu: "the food is great, very good multimedia system"
Ưu: "Crew were very nice and professional."
Khuyết điểm: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Ưu: "Aside from the crew and their patience, nothing"
Khuyết điểm: "Everything aside from the crew"
Ưu: "the crew was nice"
Khuyết điểm: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Ưu: "Excellent and cooperative staff. It was a smooth flight."
Khuyết điểm: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Khuyết điểm: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Khuyết điểm: "Connecting flight did not have my luggage from previous flight."
Ưu: "Service, food and the entertainment system was great"
Ưu: "See above"
Khuyết điểm: "See above"
Ưu: "crew attentive the plane is very clean"
Ưu: "The food was very good and the crew were great."
Khuyết điểm: "Due to security concerns and having to go through security again, the flight was delayed."
Ưu: "The flight was on time"
Khuyết điểm: "Seats, entertainment, crew attitude"
Ưu: "Seat was OK"
Khuyết điểm: "Good"
Ưu: "Great staff and food"
Khuyết điểm: "Comfort was not great and no entertainment options whatsoever"
Ưu: "Crew did their best to make us happy."
Khuyết điểm: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
Ưu: "The crew was intuitive and caring. Very nice and polite"
Khuyết điểm: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Khuyết điểm: "Flight got cancelled."
Ưu: "Crew was ok. Had to manage difficult passengers."
Khuyết điểm: "No entertainment. Average food. Little space for legs."
Khuyết điểm: "Boarding from terminal f sucks"
Khuyết điểm: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
Khuyết điểm: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
Khuyết điểm: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."
Khuyết điểm: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."
Khuyết điểm: "No Entertainnment , no space , very small airplan"
Khuyết điểm: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."
Ưu: "Please continue to use newer, updated places."
Ưu: "The flight was punctual and smooth, maun concern!"
Khuyết điểm: "no tv, no papers, food soso"
Ưu: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Khuyết điểm: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."
Khuyết điểm: "Being put in a distanced place for boarding"
Khuyết điểm: "the crew was horrible and rude"
Khuyết điểm: "the food was not kosher chicken with milk at the first flight the past was owerfull"
Ưu: "the crew kept their smile most of the time."
Khuyết điểm: "bad weather caused problematic flight to the passangers and the crew."
Khuyết điểm: "The flight didn't have any screen and The kids got bored. And made noise at the plain"
Ưu: "all the flights were on time, the service was wonderfull"
Ưu: "Stressed out crew. No pillows."
Khuyết điểm: "The business class seats is exactly like the economy seats"
Khuyết điểm: "No entertainment system at all - no movies, no music and no WIFI"
Khuyết điểm: "An hour late"
Khuyết điểm: "Needed entertainment"
Ưu: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
Khuyết điểm: "The one annoying thing was my laugage. It took 3 days to arrive."
Ưu: "Great planes."
Khuyết điểm: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
Ưu: "I like the service and food. 45"
Khuyết điểm: "I like food and service and they had things that make it different. 48.."
Ưu: "all was perfect and helping"
Khuyết điểm: "nothing all are fantastic"
Khuyết điểm: "Overall experience - will not recommend this company and will suggest another company"
Ưu: "We often fly on Lufthansa and highly recommend it!"
Khuyết điểm: "There was no movie..."
Khuyết điểm: "The same as above"
Khuyết điểm: "its was very very bad bad bad bad its a shame for them very not good bed bed"
Ưu: "Very nice crew"
Khuyết điểm: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"
Khuyết điểm: "No entertainment Slow boarding"
Khuyết điểm: "the seat. not suitable for a business category"
Ưu: "the food was good,the crew was effective"
Khuyết điểm: "the sits can be more comfortable"
Khuyết điểm: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."
Ưu: "Very nice crew"
Khuyết điểm: "Boarding and take off was late, probably the fault of destination airport"
Khuyết điểm: "The meal was served rather slowly. I think there ius a place for improvement there."
Khuyết điểm: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
Khuyết điểm: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"
Ưu: "Got the seat that I paid extra for ,,,"
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Ưu: "Easy boarding, entertainment"
Khuyết điểm: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Ưu: "Nice crew"
Khuyết điểm: "Not loose my luggage:)"
Ưu: "It was a decent train ride."
Khuyết điểm: "Stating it’s a train from the beginning and not having to go from one train station to another."
Ưu: "The crew and the food were great!"
Khuyết điểm: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Khuyết điểm: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Khuyết điểm: "tout est à revoir !"
Ưu: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Khuyết điểm: "Everything"
Khuyết điểm: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Ưu: "Air. France usual"
Khuyết điểm: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Ưu: "Entire trip was easy and comfortable."
Ưu: "Everything was great"
Khuyết điểm: "N/A"
Khuyết điểm: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Ưu: "Intranet meant I could watch movies on my iPad"
Khuyết điểm: "Seats are very uncomfortable"
Ưu: "Very little"
Khuyết điểm: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Ưu: "Intranet wifi meant I could watch entertainment on my iPad"
Khuyết điểm: "Seats are very uncomfortable"
Khuyết điểm: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Ưu: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Ưu: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Khuyết điểm: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Ưu: "Just a routine flight but done with perfect execution."
Khuyết điểm: "Nothing."
Ưu: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Ưu: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Khuyết điểm: "Check in process was easy. The flight attendants are all very helpful and kind."
Ưu: "Not much but the staff"
Khuyết điểm: "No room, boarding was slow, zero bag or legroom"
Khuyết điểm: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Ưu: "Friendly crew, good meal and entertainment"
Khuyết điểm: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Ưu: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Khuyết điểm: "I just expected better toilet bag for business but what was given out was just basic."
Khuyết điểm: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Khuyết điểm: "Nothing"
Ưu: "The cabin crew were excellent"
Khuyết điểm: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Khuyết điểm: "Please see comments above about this flight."
Ưu: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Ưu: "Only the cabin crew was good."
Khuyết điểm: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Khuyết điểm: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Ưu: "Short & easy flight"
Khuyết điểm: "All ok"
Ưu: "Short, lots of leg space"
Ưu: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Khuyết điểm: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Ưu: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Khuyết điểm: "2 hours delayed..."
Khuyết điểm: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Khuyết điểm: "Clean. Courtesy of staff on plane."
Ưu: "Flight went smoothly"
Khuyết điểm: "Flight left late The seats are small and crowded There are no entertainment options"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Khuyết điểm: "Meal choice missing kosher non-gluten combination."
Ưu: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Khuyết điểm: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Khuyết điểm: "No entertainment or usb plugsto charge."