Kyu Karuizawa Hotel Otowa No Mori

The staff were so lovely and went out of their way to accommodate our baby. It really was very sweet and made us feel comfortable travelling with our baby for the first time. The hotel is conveniently located between the old town shopping street and the train station.

Like many hotels in Japan, the rooms are a little dated.

very tiny and aged, but well maintained properties with cozy atomosphere. Very close to kyu karuizawa street. Good people and very sopisticated food (we only had breakfast thoufh).

nothing particular.

Nice old fashioned room with plenty of space. Was good to have windows which opened so we could have fresh air ventilation rather than AC. Located about halfway between the Station and the tourist shopping Ginza. Staff very helpful. The driver of the shuttle to the station gave us his umbrella when he realised we didn’t have one. One staff member spoke excellent English.

Staff is helpful, polite and friendly. The hotel is cozy with very lovely environment. Both breakfast and dinner are very good. Value for money. A very pleasant hotel.