Americas Best Value Inn & Suites Lake Charles At I-210 Exit 5

Continental breakfast consists of only cereal and toast

The G.M. Brenda was very quick to resolve our first rooms issue and get us in a new room. The hotel has great decor and smelled great walking in . The location was great for us , 7 mins from the front door of the casinos nearby. This Hotel has the potential to be a great place if they can get housekeeping on top of things.

Housekeeping is what kept me from giving a better review. First room we were offered had a "Heavy" scent of urine . The GM offered us a suite immediately that was alot better but again the details were not given attention. The refrigerator was very dirty , the dresser drawer had food crumbs inside from a bag of chips , the toilet had urine splashs on seat still as well as a hair floating in bowl, heavy stains on wall near bed , dirty wall plug plates and complimentary shampoo packets were stuck together with a brown substance. These are all things that a final inspection would uncover , unfortunately I don't think this is being done.