St Simeon

Super customer service. The staff was very friendly and accomodating. The complimentary English breakfast was very good and plentiful. You don't go away hungry. Everything was clean. The kitchen and dining room are available until at least 9 pm (self-service only). We had snacks we bought from a nearby Tesco and were able to use the dining room at 11:30 pm. If you want a luxury hotel, this is not for you. But, if you want a clean place to sleep, get a good hot breakfast (family style), and a place to use as your base as you explore London, then consider staying here. I would stay again.

You have to have an open mind when staying here. The rooms are tiny and have some wear and tear. There's not much room to move around.

The day manager was friendly and professional. The breakfast was good and the waiting staff at breakfast were friendly and accomodating.

The evening staff were not able to help with any problems and spoke quite poor English so was difficult to get any help until the day manager came on. The rooms were tiny. Some things like lights and sockets didn't work and it was difficult to get them resolved.

The Staff were very friendly & helpful.

The good point was that they did go out of there way to meet us from the coach station

Tele remote control did not work in room tv was poor could not chande channel and the stations was in forigen no heating in roon and was like a rabbit hutch was suposse to be a double room but to me it was a single bathroom was so small also very noisey as on main road