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Maid service, restaurant, coffee aavaikabke
Bait and switch
I booked the king room but when I checked in they only had double beds.
It's Beverly Hills. Expect to pay and pay.
After the check-in and first night, the staff were great. Shout-out to Mary who really made us feel at home.
The check in was terrible. We reserved a room with double beds. When we got there in the evening (~7pm) we were told that they only had a room with a king bed and be thankful that you have that. They said they have a couch and that they would send up some pillows and sheets. Never happened. Called but no luck...they just could find anything extra...really!!!
I liked how it looked online...
When we got to the "spacious" room we could barely roll our luggage in it was so small. We began to shower and the water was out (pipe burst) They wouldn't move us rooms so we had to wait 5 hours for the water to come on to shower after a 6 hour flight. Then the lights/power went out in our room at 7pm and wasn't fixed until 9:30pm... What did they do for us? A free drink at the bar... Gee thanks.
The staff was friendly and accommodating.
The place is a dump! Filthy dirty and old. I've seen $30 per night motels in better shape. The hotel is undergoing some construction and it was not mentioned in it description. I will NEVER stay at a Crowne Plaza again.
Was not aware of the construction going on when hotel was booked so it was over priced. Will not stay there again and may be more leery of choosing Ctowne Plaza Hotels.
Location is great, bar and pool area were convenient.
Rooms were small, and smelled musty. Was wondering if I'd gotten a smoking room by mistake. I expect a higher quality from the Crowne Plaza brand...
The hotel staff was excelent, specially the general manager, very concern about his guests confort and about the guests could be doing better in the city. He recommended great places and restourants in the city! They had computers for the guests without one to access the internet.
Charges for the parking.
The hotel was clean but soooo old it really needs renovation and fortunately enough we didn't have to use the AC as it had a very annoying sound
good location needs refurbihing ,rooms look very old
the hotel is old and need renovation, the hot water stoped for more than two hours
The hotel was convenient budget wise. The staff weren't very friendly and didn't help much especially when not using the hotel services i.e. hotel car, tours..etc. The best thing was that the bus stop was close to the venue. They need to do a better job in house keeping too.
Very enjoyable stay.
Wireless internet service is useless.
noisy, poor service
good location .. in the midle of every thing
old hotel .. it should be 3 stars not 4 stars
Tọa lạc tại trung tâm Los Angeles, Beverly Hills Marriott cách Bảo tàng Tolerance và Hãng phim 20th Century Fox 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ trả phòng cấp tốc. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 485 đánh giá
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