Khách sạn ở Lugano nằm gần sân bay Municipio di Lugano

Ưu điểm: So homey

Khuyết điểm: Nothing

Khuyết điểm: Well, it was Corona time...

Ưu điểm: Room was high class and location extremely convenient

Ưu điểm: Went with my daughter. The place is fabulous overlooking the beautiful scenery of Lake Lugano. The house has the feel of an aristocratic Italian residence, just lovely

Khuyết điểm: The charm and individualized service

Ưu điểm: everything was amazing. No complaints at all

Khuyết điểm: everything tbh..

Ưu điểm: - Spacious room - incredible tv - exceptional welcome and checking in - fascinating lake view - breakfast was varied - over the top luxurious - wonderful experience

Khuyết điểm: - the bath tub was clogged - no coffee machine in the room - no egg chef which is a must In most luxurious hotels - overpriced but for a good reason

Ưu điểm: The staff were so friendly, polite and attentive. The room was delightfully comfortable and the view of the lake and mountains is still with us!

Ưu điểm: Watching the moon reflection on the lake, as we dtrank a glass of wine in the Hotel bar - beautiful.

Khuyết điểm: All perfect.

Ưu điểm: good service, position and breakfast

Khuyết điểm: The Hotel rooms have old furniture.

Ưu điểm: I like the actual residence, the fact that it was an old palace, the location has one of the most beautiful views.

Khuyết điểm: I did not appreciate the greeting that I had at the reception. The woman on the desk was very dry and unhelpful. I had to remind them that I have an LHW card and am entitled to certain priviledges.

Ưu điểm: the hotel was excellent from every aspect, each of the staff from the porter till the front desk manager were very kind and excellent. It is exceptional hotel

Khuyết điểm: the only thing is if wireless wifi was available for free of charge instead or with the LAN connection

Ưu điểm: The conceirge was excellent and informative about things to do and to see that are not in the guide books

Khuyết điểm: The breakfast for a 5 star hotel was a little flat. We were charged for our hire car being put away; the driveway to the hotel is narrow, nearly always congested, and is on a very steep bank. We agreed to it being put away to save the staff (or us) the hassel of parking in so difficult a place; we didn't need the car for a days or so and accepted the suggestion made by them - it should have been made plain to us at that time there was a charge of 30 CHFa day. The receptionist at check out was dismissive and didn't take this suggestion on board.

Ưu điểm: The staff were very polite and helpful. Was exceptional value for money. Not too far to walk the centre of town and the station. The pool was also lovely.

Ưu điểm: Fantastic location. Good breakfast. Excellent helpful staff.

Khuyết điểm: Pool is a bit small. Very limited english language TV - not that we used it much but it would have been nice to have something to watch other than tedious CNN.

Ưu điểm: Nice room & excellent staff. Relaxing atmosphere

Ưu điểm: Everything was nice.

Khuyết điểm: Swimming pool was closed.

Ưu điểm: They had a great breakfast with an excellent selection and the bartender in their bar was very nice. They even loaned me a tea pot to use in my room for two nights. Also the view is beautiful.

Ưu điểm: breakfast is normal, nothing special ! dinner is good, not excellent but good and healthy :-)

Khuyết điểm: had a room in front, a bit loud when sleeping with open window ! railwaytrack in front of the building :-( !

Ưu điểm: Staff, barman, happy hour with good wine, breakfast, room

Ưu điểm: We loved the location. It made it easy to visit Lugano. Our room was very spacious and clean. Breakfast was perfect and a great way to start our day. Staff were all friendly and helpful.

Ưu điểm: The view is outstanding, and the design of the hotel as well.

Khuyết điểm: Nothing. Great vacation.

Ưu điểm: From the different hotels I’ve stayed in Lugano within this budget, this has been the best overall. Great suggestions from the bartender Giuseppe. Take the chance to try their house wine, especially during happy hour if you can.

Ưu điểm: Perfect location, gorgeous building and excellent cleanliness

Khuyết điểm: Water should be at disposal in the rooms, but no big deal

Ưu điểm: Really kind staff, great location with parking spaces, just a few minutes from the city centre. We'll come back.

Ưu điểm: Nice staff and clean and have a/c

Ưu điểm: during our stay for 4 nights, we felt home and every one is being very friendly and helpfull.Rooms are very confortable and clean.The breakfast was amazing:)

Khuyết điểm: all was great(except the noise of the train) but was not a big problem

Ưu điểm: very friendly staff, nicely renovated hotel, excellent location

Khuyết điểm: none

Ưu điểm: this is a very nice hotel one of the best 3 star hotels i have stayed in will go againe

Ưu điểm: Charming hotel with very friendly staff and nicely renovated rooms. Good location with walking distance (3 minutes) to the train station.

Ưu điểm: The location of hotel was excellent! We intended to travel everywhere by train and the hotel served that prupose so well

Khuyết điểm: Nothing we disliked, but just wished the breakfast to be a little richer than it was....

Ưu điểm: Location, friendly and helpful receptionist, nice daily suggestion for local activities

Khuyết điểm: We booked a double room but the bed was 2 single mattresses pushed together that slid apart during the night creating an uncomfortable hole in the middle of the bed. If you must have these 2 single mattresses then provide some way to keep them together so they do actaully represent one double bed.

Ưu điểm: very convenient location, close to centre of town. very clean hotel. staff was kind and helpful, very efficient.

Ưu điểm: nice location and nice view, spacious breakfast place with good buffet, big shower, good beds

Ưu điểm: Views of the lake from our room were fantastic, and a very short walk to the city center and the lakefront.

Ưu điểm: Perfect little weekend getaway. Hotel is very conveniently located, rooms are large, staff is wonderful and breakfast is very good. Appreciated the waters in the room and free parking. Would return!

Khuyết điểm: It's a bit dated, needs update to bathrooms and furnishings in rooms. No premium amenities in the room - no espresso or even a coffee machine, an old TV, just didn't have amenities a more contemporary/upscale hotel would provide. Public areas felt 4-star but room did not.

Ưu điểm: Lovely big bedroom, great balcony, I enjoyed the restaurant next door. Location is good too, close to everything. The staff is amazing!

Khuyết điểm: The road was quite loud.

Khuyết điểm: the carpets in the room had a damp smell to them......

Ưu điểm: Convenient way to the lake and city center

Khuyết điểm: Nothing

Ưu điểm: Breakfast was good and quite varied. Room was clean and appeared recently renovated. Position is great, very close to Lugano city center and yet easy to reach if you come there by car

Khuyết điểm: Staff quite rude and unkind, especially at the bar, with few exceptions. Air Conditioning system impossible to set at the right temperature. In general, not really what one would expect from a four-stars hotel.

Ưu điểm: You can park your car for free in front of the main entrance/main lobby. Employees at the reception desk were friendly and willing to help. The swimming pool is nice and it was great to cool down a bit in it.

Khuyết điểm: The location. It's a good 25min walk from downtown Lugano and from what I can remember it was mentioned "about 10min" in the hotel description. The sandwiches you can get by the bar are no tasty but are quite expensive.

Ưu điểm: It is not a four star hotel. Three Star with a swimming pool.

Ưu điểm: Bathroom of the room is quite nice, room itself is OK size wise and the view is fantastic.

Khuyết điểm: The double bed is very small, blankets are still being used in this hotel, no coffee.tea makingf facilities on the room which you would expect from a 4* hotel. No clock anywhere on the room.

Khuyết điểm: Room style was dated.

Ưu điểm: It was conveniently located; clean; quiet enough to sleep well; the room was a nice size; the staff was pretty helpful although some could be friendlier/more relaxed.

Khuyết điểm: I thought the breakfast didn't look upscale enough for a Swiss hotel, although the diningroom staff were helpful & friendly.

Ưu điểm: The period interior, its a proper old 19th century hotel. helpful reception staff.

Khuyết điểm: surrounded by very busy road / car fumes. bar could stay open later in the evening - arriving on a late flight it is good to get some food and a drink before bed.

Ưu điểm: Clean bathroom and firm bed.

Khuyết điểm: Housekeeping came too early in the morning 8am and litlle warning before barging in.

Ưu điểm: good location

Khuyết điểm: Internet access was limited.. in the room...

Ưu điểm: Breakfast was good and view was good

Khuyết điểm: The rooms were cheaply furnished for a 4 star Spa hotel, the shower had black mold, the balcony walls and floor were dirty, moldy and stained, even the water drain had plants growing out of it - so had not be cleaned for months. The roof of the balcony leaked throughout our stay making it unpleasant to sit outside on the balcony

Ưu điểm: Very good location close to the train station and the city, one of the best/ biggest hotel gyms ever, nice garden/ pool area

Khuyết điểm: The rooms would need some renovation, the restaurant staff is friendly and nice - but not attentive

Ưu điểm: Nice view, very friendly staff at the reception and in the bar

Khuyết điểm: Needs to be renovated, mould in the bathroom, very old-fashioned furniture, it was 4 star maybe 30 years ago... Breakfast was basic with extremely bad (weak) coffee. We had a dinner once, drinks were good (done by the nice barman) but the food was bland, wine low quality. Upon arrival we were told that the inner pool & spa is closed which was VERY annoying as we chose the hotel for that feature and it was nowhere written. The room rate was not discounted though.

Ưu điểm: The location of the hotel is beautiful indeed, and the room was spacious, sparkling clean and tasteful.

Khuyết điểm: It would be unfair to expect that things can be as usual with the COVID social distancing restrictions, however there were several things that could have been thought through, if the hotel managers opt to continue the service. 1. The breakfast area had to be accessed at three specific time slots in the morning. We chose the last one, which was less crowded. We arrived on time, were greeted by the manager and told to wait. After some time, we started asking the waiters if they had plans for us, and no one knew that were were waiting. After asking several times, having waited for ~20 min, we finally got a table. We ordered some food from the kitchen, which also took quite some time. Long story short, the buffet got away on time, and we were not fast enough. We should have realized to be efficient and get the buffet food quickly but that was our first day in the hotel, and we were not aware of the strict timing yet. For the remaining days we skipped the breakfast. 2. All paper leaflets were removed from the room because of hygienic reasons. However, no alternative was suggested (send main info by email upon arrival?). My husband had a request, but he did not know how to reach the reception in the evening (the physical reception closed quite early). So he had to call the external number, which did not work, and then sent an email. The receptionist promptly called directly to the room but the phone appeared to be broken - no success. 3. The pool area was also accessible by time slots that had to be booked at least a day in advance. The stuff apologized and told that they did not expect so many people to come. Which I believe was also the reason for the sloppy breakfast experience. The hotel had to adjust capacities to the new conditions and I do understand it. But deciding to keep high attendance despite reduced capacities had obvious implications on quality. And, sadly, it did not feel like anyone cared.

Ưu điểm: Great breakfast and Pool area

Khuyết điểm: A bit further from town than we thought but was easily walkable. Due to Corona there was a lot of rules and regulations but this wasn't the hotel's fault

Ưu điểm: Staff very friendly and helpful. Great view over Lugano and only 15min walk to the lake.

Khuyết điểm: Furniture a bit old school

Ưu điểm: Everything! The room was spacious and beautifully appointed, the location was excellent with breathtaking views of the lake and the staff was helpful and easy to deal with! We didn't want to leave.

Khuyết điểm: Not a thing

Ưu điểm: Beautiful views, close to the city center for shopping, nice outdoor pool

Khuyết điểm: The dinner menu and food was very average

Ưu điểm: Superb view, good breakfast, we received an upgrade for free, staff very friendly

Khuyết điểm: Very long walk inside the hotel to reach our room, the hotel is a 15 minutes walk from the center

Ưu điểm: Staff were fantastic and very welcoming of my two children aged 2 and 11 months. The pool area was great and we had a fantastic relaxing time. The hotel is well positioned on the hill with good views but is close enough to walk to Lugano.

Ưu điểm: Room’s view

Khuyết điểm: The location

Ưu điểm: location, room, pool, gym, food, terrace for breakfast

Khuyết điểm: They gave us a room without a view although "panoramic views" were promised when we booked and confirmed in writing. Upon us complaining, the receptionist said the view was from the balcony. We had to argue and then got reassigned a new new room which was indeed very nices and spacious. However, given a price of CHF 400 per night, you do not expect to this type of attitude. The rating of poor in category (2) above reflects this experience. Note that staff in the gym and restaurant were "good" to "excellent".

Ưu điểm: It is a beautiful, relaxing place. The view is spectacular!

Ưu điểm: Comfortable. Charming views of the nature, hills, lake and town. Near the city center. Has all comfortable SPA and swiming pool. Sauna and relax rooms.

Khuyết điểm: Parking charges. The breakfast no variate.

Ưu điểm: location, arrangements, views, courtesy, service in general, great food at the restaurant, good spa and wellness facilities as well as a great place for our German shepard dog

Khuyết điểm: none

Ưu điểm: relaxing

Khuyết điểm: bed pillow

Khuyết điểm: The WiFi did not work from the room

Ưu điểm: Convenience, comfort, position, Free transport in Ticini

Ưu điểm: Stuff and view

Khuyết điểm: Everyrthing was excellent

Ưu điểm: I cooked my self because they provide almost all required tools the kitchen is good I love that and also the location is near the bus station that is super nice the people working there all are super amazing I loved it I hope I will come back ♥️

Khuyết điểm: I think the door of the kitchen closed at 21:00 so it is better if they keep open that or put other refrigerator near to the dormitory!

Ưu điểm: It was beautiful, clean, and the staff was super helpful.

Khuyết điểm: The room was cold at night. Perhaps a heating system needs to be in place?

Ưu điểm: It was very, very close to the train station. It was decently priced. Our room had a sink. The temperature of the room was comfortable.

Khuyết điểm: It was noisy due to its proximity to the train station and the other guests were raucously noisy until at least midnight. (We're talking screaming, running, and generally loud conversations.) We had a crying baby next door and we were above the dinning room. The train noise started at 5am. The showers closed at either 10pm or 11pm. The beds were two twins pushed together.

Ưu điểm: very close to train station, even it is uphill but not that bad.

Khuyết điểm: The wall is too thin. You can hear everything when people come in and all the talking, hard to get good sleep. The floor made of granite, made it too cold.

Ưu điểm: The location is ideal just a couple of minutes away from the train station and funicular to the city centre. The rooms are nice and everything is clean. Great stay!

Ưu điểm: The staff were friendly and there was always someone to ask if you needed information. It's very handy for the station and in nice surroundings.

Khuyết điểm: Although the buildings are charming to look at, the walls between the rooms are paper-thin and noise from other guests in their rooms, on the stairs, and shutting doors cannot be prevented. A box of ear-plugs at reception would be a good idea.

Ưu điểm: Location was great for the main Luguno market and old town areas as well as access to the lake and train station. Use of the tram from the train station and better walking directions and instructiins from the train station to the hotel would be valuable and appreciated.

Khuyết điểm: Had some maintenance needs that we brought to the attention of the staff. None were resoived before we checked out.

Ưu điểm: Excellent central location in pedestrian zone of Lugano. Friendly and helpful staff.

Khuyết điểm: Poor breakfast. Inconvenient if you are travelling by car. No parking.

Khuyết điểm: Very noisy, bed too smal

Ưu điểm: The hotel was really central and check-in was really easy. The concierge was helpful and easy-going. The room was comfortable and clean - a no frills approach. The location is this hotel's greatest asset and it was easy to walk throughout the whole of Lugano

Khuyết điểm: We were on the first floor where they serve breakfast, so it was a little noisy. In addition - and I am not sure if this is the case for all the rooms - the shower was basically in the bedroom and had a glass doors. This is okay for a couple or a very good friend, but you wouldn't want to be travelling with a business partner.

Ưu điểm: Superb location, cute room, friendly, quiet considering the central location, lake, bars, restaurants, Piazzas and everything you could want are at the doorstep.

Khuyết điểm: The entrance is quite small so if several guests check are at the reception it gets a bit snog but it's in the old town so the building is accordingly on the smaller side so there is nothing that can be done about that.

Ưu điểm: Very friendly staff, clean and good location.

Khuyết điểm: Very loud other guests at 3am and worn out mattresses.

Ưu điểm: Likes: 1. Location 2. Staff attitude

Khuyết điểm: Dislikes: 1. Room size too small 2. No other facilities ie: kettle, drinking water

Ưu điểm: Conveniently located. Friendly staff. Good breakfast. Clean rooms.

Ưu điểm: The staff were nice, they answer any doubts and questions kindly and gave us good recommendations.

Khuyết điểm: The breakfast included in the price was the same thing every day, maybe they could variate the menu at least every third day.

Ưu điểm: Great location, close to the lake and in the centre of town; amongst shopping and restaurants with easy access from railway station via furnicular. Friendly staff, clean room, good bathroom.

Khuyết điểm: Pillows are dreadful

Ưu điểm: The hotel staff were really friendly and really helped. WIFI was free

Khuyết điểm: The room was small with not much of a view. Breakfast was average. Overall I think the room was over priced for the quality

Ưu điểm: Excellent location.

Khuyết điểm: The room was extremely hot; there is no air conditioning. It was literally like sleeping in a sauna. We requested a second fan because we had a baby but the hotel refused to provide one.

Ưu điểm: The hotel staff were outstandingly nice and informative. The location was perfect -- within easy walk of the main station and funicular terminal. The price was reasonable, given that Lugano is a very expensive market.

Ưu điểm: Location

Khuyết điểm: A little difficult so find

Ưu điểm: The friendly reception and people running hotel. I could not take my dog into the breakfast room but they gave me my breakfast on a tray so I could eat it in the room.

Khuyết điểm: Lack of parking. Had to park in public garage and had choice of walking backwards and forwards with luggage from garage to hotel or leave in car. We left it in the car and it was OK. Just a worry in case anything would get stolen.

Ưu điểm: located in the very centre of Lugano, it offers comfortable and clean rooms at reasonable prices.

Ưu điểm: The room was very clean and hotel staff was very kind and was good at english. The location of hotel is near lake, train station and high street. I didn't understand why this hotel was two stars.

Ưu điểm: Great place for the money. No issues what so ever.

Ưu điểm: Very friendly staff that gave me information about the Ticino ticket, that I knew nothing about. I was able to leave my luggage with them for the day after check out. Bedroom had everything needed including coffee machine and very performant AC. Wifi was good. Location is perfect with the waterfront 5 minutes away and the funicular to the main station just in front.

Khuyết điểm: Well it is kind of noisy. No noise dampening features.

Ưu điểm: Everything was great !!the kindness and beauty of reception girl from Brazil

Khuyết điểm: Nothing

Ưu điểm: Great Location

Ưu điểm: All in all a great place to stay right next to the cable car (turn RIGHT as you exit the carriage and that takes straight to the hotel entrance)

Khuyết điểm: The decor is quite dated but nevertheless clean and comfortable.

Ưu điểm: stay was very good

Khuyết điểm: breakfast could have more option

Ưu điểm: Friendly helpful staff, good location (several minutes from Central station to the hotel with using polibahn), clean rooms, close to the lake and shops

Khuyết điểm: It might be a little bit loud because of polibahn, late check-in (after 15.00) and early check-out (11.00), poor breakfast

Ưu điểm: Good location, flriendly staff and tasty simple breakfast

Ưu điểm: The location was very central, the bathroom really modern and nice and there was freshly juiced orange juice for breakfast.

Khuyết điểm: There wasn‘t any vegetables at the breakfast buffet.

Ưu điểm: The location is excelent for exlporing the city and also the areas nearby. The public parking garage is also very close to the hotel.

Khuyết điểm: The staff was not very friendly and helpfull. The incline located just next to the hotel was quite loud. We had to close our windows during the night because of the noise.

Ưu điểm: the proximity of the funicular

Khuyết điểm: the smell at the lobby...it was disgusting. and internt was not in the room