Mactan Khu nghỉ dưỡng

Ưu điểm: Employees were so kind

Khuyết điểm: Room was not big and a bit too old

Khuyết điểm: The electricity keeps shutting off. No emergency light was available . Someone could fall off the bathroom. The TV always lose its signal. We missed our TV show

Ưu điểm: We didn't spend a ton of time here as we were mostly gone all day on excursions, but the time we did spend was enjoyable. The staff at the pool bar was very nice and the pool is beautiful.

Khuyết điểm: the check-in process was a little slow

Ưu điểm: Loved the old world style and that the property was very well maintained.

Ưu điểm: Great location with nice private beach. All staff were very personable and went out of their way to pamper us. Loved the foam pool party!

Khuyết điểm: Towel supply for bathroom was inconsistent (no small hand towels).

Ưu điểm: Swimming pool and scenery was great. Staffs were friendly and helpful

Khuyết điểm: Room could be a bit cleaner. Mosquitoes were found in our room during our stay. Location was... meh...

Ưu điểm: My stay at the Crimson, Mactan was an experience to beremembered. The staff were super friendly and helpful. I especially liked the way that Sam at the Saffron Restaurant greeted me by name each morning. and the stories and entertainment that Juvert at the Azure provided as he served me dinner and drinks. The facilities were fantastic, clean and well taken care of. The concierge service was always helpful and expeditiously handledmy transportation requests. I will definitely recommend the property to others andwill stay there again on my next visit to the Philippines.

Ưu điểm: Staff were excellent and really made the place. Everyone friendly and incredibly helpful, right from the desk at the airport until checking out. Rooms lovely, food good quality. Credit to the resort for using biodegradable straws too - this is great to see.

Khuyết điểm: Food and drink a bit pricey.

Ưu điểm: Very nice pool bungalows (beach front). Provides privacy and the “being home” feeling. Very very nice staff - all over the place. The breakfast (for the “villas” separate nice room with a la card dishes, many fruits smoothies / cafe choices. Simply great. Little riff for snorkeling just in front of the little beach. Not great - but good for a nice trip with many fishes (some exotics). Spa is very good as well. Many little „presents“ offered. Big enjoy

Khuyết điểm: Like all the 5* hotels around the world the prices for all (food, activities) are more on the higher side. But this is part of the game.

Ưu điểm: The resortt type & very relaxing .

Khuyết điểm: Not a good location for getting around the city, lots if trainee and no mentor

Ưu điểm: The food at Palermo was excellent. The 'free' airport transfer was an added bonus. All the staff were very nice and operated on a strict no tipping policy so even more so genuine. The spa and massage was also rather excellent.

Khuyết điểm: When we arrived we informed that 2 of the pools, one of which was the one directly outside our room were closed for cleaning. They had not advised us prior to arrival and offered some access to a pool in spa which was completely irrelevant. We booked the lagoon facing room to allow us to walk out and jump in the pool. That was closed and it was not a satisfactory outcome offered and a fictional reason why. The whole place was in a state of refurbishment with painters and decorators everywhere.

Ưu điểm: Relaxed setting with beautiful landscapes.

Khuyết điểm: Had a dinner at Fiji restaurant.The water with ice tssted and smell disgusting.2 soft drinks with ice were same.I think ice was kept inproperly. I noticed it to the staffs but no one replied and apologized.

Ưu điểm: Staff members at the front desk are extremely kind and informative on pretty much everything. The resort is kid-friendly with lots of activities for kids.

Khuyết điểm: Kids are not allowed to louder their voice even when they are excited. I mean, even laughing/giggles in the pool will be banned by life guards, which ruins excitement of all family members.

Ưu điểm: The sports facilities for my son who is 9 years old.

Khuyết điểm: Please have more vegetarian/vegan options on your menu. Thanks

Ưu điểm: The service was fantastic. The staff and their attitude stood out

Khuyết điểm: The food wasn’t international. If you go to a Shangrila the food items at the buffet are very different than what was on offer here and you need to change otherwise you shall only receive Korean and local guests

Ưu điểm: Swiming pool

Khuyết điểm: Location

Ưu điểm: The activities that you can do in the resort.

Khuyết điểm: The car rental service.

Ưu điểm: The pools were fantastic and the staff were all so friendly and hospitable. Perfect for families as there were a lot of activities for the kids to enjoy .

Khuyết điểm: The location was quite far from the city . The traffic made it worst to travel .

Ưu điểm: Excellent services, strict no tipping policy, excellent in house made food, fantastic pools and recreational facilities!

Khuyết điểm: More pricey but value for money.

Ưu điểm: Spa facility is excellent

Khuyết điểm: Price was too much.

Khuyết điểm: Food choices is limited and overpriced

Ưu điểm: (1) Excellent customer service. Every staff person we encountered throughout our 5-day stay was courteous, prompt and attentive. We used ALL the hotel amenities and services! (2) Food at the Sails restaurant was scrumptious and had a wide variety, and the “Chocolate Hour” was a bonus. (3) Laundry service was top quality and prompt. (4) Every part of the hotel, including the rooms, spa, pool area, beach grounds, restaurant, etc, was kept impeccably clean and tidy. My kids and I felt very comfortable and safe. I would definitely stay here again and recommend it to my friends and family. ⭐️⭐️⭐️⭐️⭐️

Khuyết điểm: The only concern I had was there was standing water in our shower because the floor slopes away from the drain. This is a safety hazard but is easily remedied.

Ưu điểm: Staff

Khuyết điểm: Shower temp

Ưu điểm: Breakfast was good, and the location was quite okay. The pool and the private beach was the reason why I love this place. Also Ibiza was more than great!

Khuyết điểm: Most of the staffs were so nice but some of them were rude and grumpy.. Other than that, I couldn't find some things to complain.

Ưu điểm: The place is so beautiful and clean. Staff are very very accommodating!

Khuyết điểm: Too far from the City. The shower area is too small! I can’t move well when I was taking a shower. If you are a caucasian, you might not fit in the shower area!

Ưu điểm: This is one of my favourite place in Maktan. Comfortable nice and everything u need in there.

Khuyết điểm: I just think that they need more staff in front disk.

Ưu điểm: I liked the friendly staff. The towels were always warm. The family suite was nice.

Khuyết điểm: The pool water could be warmer. The facilities felt short of things... like area for kids, larger pool, hot tub. Having one additional restaurant would be nice too, especially if you're there for more than 2 days.

Ưu điểm: I like the location, the facilities and also the nice upgrade to suite room!!

Khuyết điểm: NIL

Ưu điểm: Japanese staff helped everything

Ưu điểm: The staff are very smiley and friendly. The bed is big and comfortable.

Khuyết điểm: The music at the bar is pretty loud and they play it till around 11 pm.

Ưu điểm: It’s near the airport and the hotel staff are friendly and helpful. There’s a nuce bar by the beach whiich is great for winding down.

Khuyết điểm: Car doors for security check should never be opened. If at all, permission must be asked first. I haven’t experiened such procedure in all of my travels. Maybe this happens in Syria? The foyer kight and the electrical outlets of my room was not working.

Ưu điểm: Pool and shoreline

Khuyết điểm: Crowded

Ưu điểm: The beach and the food

Khuyết điểm: Very expensive; the room is a bit small for the price compared to other high end beach resorts; furniture, air conditioning, toilet old yet maintained

Ưu điểm: We went with the intention of relaxing, and that was what we got. Staff are fantastic and very accommodating. The pool are great. Hotel grounds are always clean and tidy. Spa was luxurious.gym was sufficient. Kids club is good for little ones on a rainy day. The food was the best we’d had in cebu. Customer service was excellent. The external events didn’t impact our stay at all- and we were above the beach! The hotel is smoke and vape free, also using paper straws!

Khuyết điểm: The only thing we would say, there’s a lot of beautiful sea creatures within the enclosed beach and around the magic float, a sign suggesting people leave the creatures in the water would help. Also, some promotion of the Luna bar- it’s great but so underrated and not really noticeable.

Ưu điểm: Rooms

Khuyết điểm: The rubbish in the sea

Ưu điểm: the guest service staff is very nice.

Khuyết điểm: we can not fall asleep as there are many mosquito stick me, it's unacceptable for such high price room rate.

Ưu điểm: Nice small resort Bali style, good restaurant Swimming pool and beach clean and comfortable

Khuyết điểm: Travelling to or from Mactan on Cebu island is a nightmare, beware

Ưu điểm: I like Staff . I liked the facilities. I also like the activities.

Khuyết điểm: Towels could have been cleaner. Chairs in balconies could have been more comfortable.

Ưu điểm: Staff are incredible. I was able to see the owners work during my stay. Details start from the top down. Thank you Dennis, Karen, Ivan, maryss, and the rest on the restuarant staff. Thank you very much!!!! Merong salamat po!!! Jason pimentel

Khuyết điểm: Nothing

Ưu điểm: Very clean resort and extremely friendly staff. Internet access was given within the whole place. Several restaurants and a sports bar

Khuyết điểm: Everything was fine. Nothing to notice.

Ưu điểm: Staffs were kind and some even funny but it was almost no wifi. Ok breakfast but so so restaurant.

Khuyết điểm: There was nothing around...

Ưu điểm: Staff and ambiance

Khuyết điểm: Nothing

Ưu điểm: The staff were very friendly and always willing to help.

Khuyết điểm: Food was awful. Everything was oily and greasy, even the breakfast was covered in oil!! Never tasted such greasy pancakes! We ordered chicken wings by the pool and they were literally just hard, crispy batter with very very little chicken!! It was like the chef was just trying to bulk up chicken bones with a horrible batter!! We had much nicer food for half the price in Cebu city!! Towels in our room were dirty, with mascara on one! There was also a smell of damp in the room. We sat a table in the restaurant for lunch on the first day we arrived and the tablecloth was dirty. We ended up being seated at the same table the next morning for breakfast and some very similar stains were still on the table cloth! It was Like it was never changed but every table we sat at had dirty table cloths. Maybe their washing machine isn’t very good at removing food stains?! Very disappointing.

Ưu điểm: The property has its own private white sand beach.

Khuyết điểm: Ants :( and there were a lot of seaweeds near the beach, it would have been great had they cleared it thoroughly.

Ưu điểm: Lovely big room, wonderful view, nice balcony.

Khuyết điểm: The check in was the most restrictive I have ever been subjected too.

Ưu điểm: Staff are helpful and friendly, it does make a difference on tourist's stay.

Khuyết điểm: Breakfast doesn't have much variety and the jacuzzi wasn't functioning well.

Ưu điểm: The property was very clean and the pool and beach were very nice. The buffet breakfast was excellent.

Khuyết điểm: The only fault was the air conditioning in the room. It didn’t seem to work very well.

Ưu điểm: No window room in resort hotel....

Khuyết điểm: Staff room food

Ưu điểm: Early morning flight so was looking for value for money. The price point was right and hotel had nice feel to it. Had more of a port feel to it then beach.

Khuyết điểm: Door to room was faulty. Rather than immediately saying sorry and finding us a new room. They said please waiting whilst we fix, not ideal after a long day and a pregnant wife + early start next day. After 15 minutes and the lock door in pieces, I insisted another room and they relented and found us another room. Was not so bad but hotel service just needs to be tweeked.

Ưu điểm: Location of the property was placed in a great location. Eating places was a walking distance i.e McDonalds and other establishments. If you wanted Jollibee’s go right out of the resort and take a Jeepney ride for 8 pesos. The beach was literally on the resort itself and a walking distance from the room.

Khuyết điểm: The prices are ridiculous in the restaurant! Worse than stateside prices. Honestly if they charged a little less I think a lot more people would eat at the resort. Since the prices are so high a lot of the tenants including ourselves would go into town to eat because it was cheaper. So please read and heed management. We’d love to give you our money but at the prices you charge I’ll keep passing. I understand that this is a resort and that’s expected. But I’m in the Philippines for goodness sakes! Your staff is very friendly! The rooms could be a little cleaner. But overall I enjoyed my stay. My spouse and I was just SHOCKED at the prices you charge for eating at the resort. My recommendation is that you charge less and I guarantee more people would eat at your establishment.

Ưu điểm: We requested for an early check in because our flight arrived 9am in Cebu and true enough, we were given a free-upgraded room by 1030am!! Staff was very very nice and accommodating.

Ưu điểm: Food was great, the SPA was wonderful and the staff very friendly and helpful

Khuyết điểm: The beach is not so great

Khuyết điểm: breakfast all pork !!!!!!.dont expect nice breakfast if you are not pork eater even their bread baked with bacon and sausage! you can't have more towels according to their policies

Ưu điểm: room is very spacious, the staff are accomodating and friendly. the facilities and the entire hotel is well kept. breakfast buffet have a good variety. Food is great. Love the peacocks

Khuyết điểm: poor drainage in the bathroom..floods after shower and the sink doesn’t drain well. Elevator, lobby and hallways doesn’t have AC..feels suffocating in the elevator. They should improve the air circulation specially in the hot and humid weather.

Ưu điểm: beach

Khuyết điểm: old room, need to upgrade.

Ưu điểm: room was spacious; there were 3 swimming pools (except only 2 were operational); beach was just infront of the hotel; staff were accommodating but needs more training and supervision to improve service and treatment of clients.

Khuyết điểm: the whole facility is dated. It has an 80's feel or rather it was probably constructed in the 80's and has not had no major upgrades since then. the resort needs a lot of physical and service improvement - from the service staff, function rooms, toilet/bath, rooms, amenities, lobby, restaurant, etc. reservation system needs to be upgraded and made more efficient. i booked at booking.com but needed to confirm my reservation with the hotel. i called the front desk (the number at booking.com) and was told they cannot confirm my reservation (with booking.com) and have to call another number (not the one listed in booking.com) to confirm my booking!!! why????...it turns out that the other number which handles the reservation, apparently handles several other hotels/facilities, and is under a single management/administration. this took me awhile since they only have one number and the reservations office handles at least 3 other faciiities (so you can just imagine the wait for the call to come in and get answered). no airport shuttle - for a tourist facility that caters to foreign visitors and has been in operation during the boom years of Cebu to foreign tourists, this facility does not have its own airport pick-up service. there are public transport/taxi that you could get in the airport but having a hotel shuttle service not makes it a 'welcoming' feel for the guest, specially first timers and not familiar with the language/culture, but also a sense of peace and security because you will have no hassle going to your hotel (even if there is an extra fee charged but shouldn't this be FREE anyway??)..nonetheless, I have to make separate arrangements with the hotel for a private vehicle to collect me at the airport (with all my baggages in tow). this was a hassle for someone travelling alone with several luggages. at the front desk - there are no bellhops.

Khuyết điểm: Property is under construction and needs major renovations. The pictures are far better than the property.

Ưu điểm: Not much

Khuyết điểm: Location and food. No atmosphere. No sun lounges. Poor bar.

Ưu điểm: infinity pool view of the water!

Khuyết điểm: too quiet and far from any action. do not stay unless you want to be alone. dying hotel

Ưu điểm: food, nice beach

Khuyết điểm: too many mosquito you can be bitten in everywhere

Ưu điểm: Location

Khuyết điểm: To have entertainment nightly, Like Accoustic.

Ưu điểm: View and pool....the rest was poor and well below what I would call resort facilities.....nice bed and nice hot shower....

Khuyết điểm: Inconsistent food ...all food prices add tax...or 2 coke on menu 180 pesos...billed 224.17 for the two cokes...tax.....getting anywhere requires taxi or private hire car...costly as 100 pesos charge prior to taxi fare....also very best squatters village..not safe to walk at night.....food and service better at SOTO GRANDE...and better value....pool and view great...balcony suitable for 1 person only....wood surround in bathroom rotten and fallaning apart.....breakfast included...but offering very poor 1 day buffet next just played....they call this ala carte...not the same offering....capacino or latte coffee is black coffee with coffee mate creamer....booking dot-com should review this resort again as not worth the monies..the place needs to be updated....water stains in reception....broken tiles in pool..sharp edges in lounge area....health and safety....omg

Ưu điểm: 2 star hotel with 5 star price

Khuyết điểm: verry run down

Ưu điểm: I Like the pools and the cleanliness of the environment. But then the staff are not so much acommodating. The room is wonderful .

Khuyết điểm: I didn't like the beach, it was a small area and not so clean.