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Staff was friendly and helpful
As an older hotel I understand you can only do so much, but it would be nice if the hallway noise level could be controlled.
March 2016 Stay
The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
Great view and beautiful suite on the 5th floor
A 3 STAR HOTEL AT BEST.
DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,
ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.
only location next to del prado museum and park
The hotel must be 3 or 4 star and doesnt look like 5 star and it is too expensive.The bathroom was small and terrible and after a shower water pours down,the WIFI too slow and only free for 1 hour.
It was a lovely hotel with a helpful staff. Great location across from the Prado Museum. You can walk to all attractions. The room was a great layout with a sitting area downstairs from the beds. Restaurant/Bar were excellent. Hotel provided a complimentary bottle of wine upon arrival. They have a free computer if you need the internet. They also provide a CD player in the room. Wish I purchased the CD of Spanish music. Would highly recommend this hotel.
The location and friendliness of the staff was excellent.
The friendly reception and needs all met in a straightforward way. We had a nice quiet room.
Room design was exactly I expected from photo. It had sitting area at few steps donw form bedding area, with sofa and coffee table wtih freash rose in the vase, gave more relaxing space after sightseeing in busy town. Hotel gives upscale/rustic/cosy feeling all together. Front desk personnel,porters, and door men were all nice. Location is great for sigtseeing and dining. A bar next to hotel was nice to visit for small drink or tea at late night too.
Bathroom was clean but had a strong oddor (smell like sewer). Also, one day we were back to room duing day time to take a break from sighseeing, the noise from outside (from either roof or pipe repaire) was very loud. So we went back out to sightseeing.
friendly staff. When I needed to call an ambulance for my husband who was unwell they were efficient and helpful
a bigger restaurant for the evening would have been better.
The welcome bottle of wine and flower and the fact that the maid service was efficient.
No on site swimming pool.
location and its was realatively clean
poor facilities no pool,no proper bar, limited seating in restaurant,staff didnt speak english and were not helpful
the good location
I was deeply disappointed by the size of the room, and the fact that it needed a good refurbishment. I felt I paid I very high room cost for something that didn't warrant it. My guide book had said the Villa Real was a deluxe hotel; perhaps I was just given the worst smallest room on the top floor.
Oustanding in all respects. Just don't take the last room before I make my next reservation!
Villa Real Hotel ở Literary Quarter, Madrid, cách Bảo tàng Quốc gia Thyssen-Bornemisza và Paseo del Prado 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Madrid? khách sạn này có khu vực tổ chức rộng 228 mét vuông, bao gồm phòng họp. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
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