Mazatlán Khu nghỉ dưỡng

Ưu điểm: Only had a very short stay at this Hotel en route to boarding a Cruise, but it was very enjoyable. The room was very large and sparkling clean with a pleasant lie out balcony overlooking the ocean and bay. Despite the amount of rooms, the hotel is very tranquil probably due to the lush green gardens, sounds of running water from the many fountains with huge Koi and in one area . a pond surrounded by elegant flamingos. Staff could not have been more helpful and kind which makes such a difference to a hotel stay. Food was excellent of good quality and choice. Wish we could have stayed longer.

Khuyết điểm: Perhaps we didn't stay long enough to find something we didn't like.

Ưu điểm: So BEAUTIFUL , clean perfect if you just want to relaxfar away from

Khuyết điểm: Is to far you need a car for everything

Ưu điểm: Excellent resort, great staff, beautiful gardens, pool and beach! Highly recommend you visit this resort when in Mazatlan!

Khuyết điểm: The restaurants could add variety.

Ưu điểm: + Very nice pool area + Good food (great choice) + Hotel with direct beach access + We got free upgrade to a Master Suite + Amazing view from the hotel rooms as all are located towards the direction of the beach + Nice location (have a look to the picture -> taken with #DJI Drone) + Good value for money

Khuyết điểm: - Service needs to be improved (we had issues with laundry and luggage pick up service -> staff was unpolite) - During high season Restaurants tend to be very crowded at main times (we waited up to 20 Minutes for a table)

Khuyết điểm: every morning starting at 4 AM, there was a clicking noise coming from the shower area. went on till after 6 AM. Very annoying

Ưu điểm: everything

Ưu điểm: I wish the resturant food choices were better. A small fixed menu.

Khuyết điểm: Food selection.

Ưu điểm: The hotel and property was beautiful and very well maintained. The breakfast buffet at La Cordeliere was plentiful and with a great selection. Snacks/Lunch/Dinner at the Bistro were delicious. Our room was very clean, seemed new and had a nice little balcony with a beautiful ocean view. All inclusive was definitely worth it, otherwise food and drinks are quite expensive.

Khuyết điểm: Some of the staff was very helpful and nice. Generally, service was not very good though, always had to wait a long time to get a table and check in staff was not very friendly. Beach had a good sunset view, but is very rocky and thus not swimmable. Knew this beforehand though and made use of the beach at the sister property once, which was great.

Ưu điểm: Clean and tidy excellent treatment by employees

Khuyết điểm: Menu hasn't improved with time the bistro had more selection. In past years

Ưu điểm: The food was excellent !

Khuyết điểm: The shuttle trasport to the malecón needs to run more often in the morning .

Khuyết điểm: Great resort facilities, but a 90 min. time share intro turned into 3 plus hours! Mazetlan and the surrounding area are interesting, so the 45 min. ride into the historic center of town is a bit of a pain. If you're looking for an all inclusive veg-out resort it's fine.

Ưu điểm: I love this place

Ưu điểm: --------

Khuyết điểm: Service was'nt as expected, had an all inclusive package put did'nt get the full service had to pay for most drinks except local beer and sodas

Ưu điểm: The hotel is located in the golden zone of Mazatlan and the facilities are in good state. The staff is generally quite kind and helpful. The concha restaurant is really good.

Khuyết điểm: For a hotel of its level and by the prices they charge I find crazy that WiFi should be paid, even more at the price of 10 dollars per device per day

Ưu điểm: Really nothing special about this hotel. Clearly oriented to Americans and Mexicans. Just a rather ordinary money generating concrete flat.

Khuyết điểm: Terrible value for money -200 usd for 1 night is an obscene amount. Especially when the room ordered was not available, the immigration papers were misplaced by staff and not a sign of good will was present. Food is mediocre at the least.

Khuyết điểm: Was stated all-inclusive, but there is a $20 surcharge if you want to go to certain restaurants @ night.

Ưu điểm: Stuff is really friendly.

Khuyết điểm: Check in process was realy slow. I would like to have EL Cid speeding up the check-in process

Ưu điểm: Very nice and clean.

Khuyết điểm: Nothing

Ưu điểm: Included food options are very limited, especially in the pool area. I would not say ALL inclusive.

Khuyết điểm: Service in pool bar was horrible. Hard to get their attention.

Ưu điểm: I loved the location of the hotel. Right on the beach and loved that 3 of the el cid hotels are on the same property so many pools to choose from. Right next to señor frogs which has open bar on Wednesday and Friday which is so fun!

Khuyết điểm: Very loud. Under construction?? Can hear everything.

Ưu điểm: A different variety of the buffets each day. A good open choice on restaurants on the all included. Staff is very attentive. It being our first time its a place that we will keep in mind the next time we visit. We had an excellent room location, close to everything we needed.

Khuyết điểm: The ac in our room was not cooling much as we would like.

Ưu điểm: The staff is their biggest asset for sure.

Khuyết điểm: Well the loud speaker for the pool activities was a little overboard.

Ưu điểm: First time we've ever stayed here, or in any 'All-inclusive' type stay. The food was very very good, the staff did their best to make our stay a memorable one. The staff always seems to be fixing, cleaning, arranging, or just looking over the entire complex. It was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property. We only left to go on a City Tour, which was a lot of fun, and to walk the beach and to check out the calle in front of the hotel. It's so fun to not have to worry about how much any of the food or drink costs; you simply belly up to the bar and place your order! What fun!

Khuyết điểm: One of the main problems we had with El Cid was the lack of modern Wi-Fi! I mean, any where these days should have fast *free* and reliable Wi-Fi. I couldn't believe that they wanted $10 an hour(!) for a single device. In this day and age, this is unacceptable! Since I refused to pay for that I can't say how fast or reliable the Wi-Fi was. I had to burn up my own phone data. They do have two computers in the lobby to use but the keyboards are cheap, old, and in sad condition. Come on El Cid, step up to the 21st century!

Ưu điểm: They are always cleaning! Necessary when you are right on the beach, but still impressive. Constant sweeping. The A/C worked well in my room, but not in my friends' room. Although the beds were hard, they managed to be very comfortable for me. Several English tv channels. It is right on the beach! Nice to be able to just walk right there and also to have the view.

Khuyết điểm: NOISY! I had a room overlooking the pool, but also the beach. My room had very little insulation from the noise on the beach (bands) or down below (poolside entertainment) OR next door (through the adjoining door). In fact, every afternoon, my room also smelled like frying food from the pool restaurant. The sounds of the waves in the middle of the night were very strong, too! I also went to perhaps the best quality restaurant there (La Concha) and had a delicious meal, which I then vomited up a few hours later. I was surprised that, as careful as I was about eating only trustworthy places and foods, that cooked fish, vegetables and rice would finally get me. Towel service was spotty. They would come get the dirty towels early in the day and not clean the room until late afternoon, so if you needed a shower mid-day, you might have been without a towel. I rarely was provided with hand towels and washcloths both. They try very hard to get you to buy a timeshare. No desire, with an experience like this.

Ưu điểm: Everything

Khuyết điểm: Food everything else is exactly like the pictures ,loved it .

Ưu điểm: The attentiveness and service was EXCELLENT!! VERY HAPPY WILL BE BACK AGAIN!!! and the cleaning staff was so pleasant and amazing!! =)

Khuyết điểm: That we had to leave our identification for towel service =/ plus their were no blue big towels available so we had to use the room white towels.....

Ưu điểm: It was a good experience

Ưu điểm: Most of the staff was friendly and polite.

Khuyết điểm: Room service, no towels, didn't get coffee condiments in a daily basis, cleanliness, etc, etc...

Ưu điểm: I like the location, facilities very clean, staff very nice

Khuyết điểm: A.C

Ưu điểm: None

Khuyết điểm: Service ,and the place is not clean at all ,ac unit won’t work right ,we stayed with out water for 4 hours ,we can’t use the restroom for those hours

Ưu điểm: I love the bar in the swimming pool. Great access to the beach.

Khuyết điểm: Great place..

Ưu điểm: Everything about the hotel. The breakfast buffet was great.

Khuyết điểm: I liked everything. Nothing bad about it.

Ưu điểm: It was a good location

Khuyết điểm: Can’t go in at the beach , because the rocks

Ưu điểm: Location,fast check in and out,pool and staff and spacious rooms

Khuyết điểm: I liked everything

Ưu điểm: Everything.

Khuyết điểm: Nothing.

Ưu điểm: Everything

Khuyết điểm: Everything

Ưu điểm: The villa was private and right at the beach, the restaurant was very good, the staff was very nice and there was two full bathrooms which was very convenient.

Khuyết điểm: The jacuzzi was never turned on.

Ưu điểm: The food at their restaurant was delicious and always beautifully presented. The breakfast buffet was amazing. The resort is in a good location and the setting is truly lovely. We were steps from the beach. The staff was friendly and helped with any problems we had.

Khuyết điểm: It seemed that the jacuzzi was only heated on request. So we'd have to ask at the office for the jacuzzi to be heated, wait an hour or so, and then finally we'd be able to use it.

Khuyết điểm: Rooms AC not working , elevator too old they give us 10 floor and we would make like 5 min to get to our room. Wednesday power went off for like an hour and all they said there is nothing we can do . I think all hotels should have an extra power generator in case of power outage.

Ưu điểm: Great location and stuff was very polite.

Khuyết điểm: The should have free WIFI in the room and at least free water in the rooms.

Ưu điểm: Room was dated, no fridge,etc but the camaristas were very helpful, the pool was fun and the beach is awesome...location can't be beat....really a fun place to stay, but the rooms are slightly overpriced...but I'll return.

Khuyết điểm: The bed was hard and the room had no fridge.

Ưu điểm: Everything

Khuyết điểm: The beach

Ưu điểm: The location near everything.

Khuyết điểm: Small swimming pool for many guests.

Ưu điểm: The staff was great and the pool was very spacious. The kitchenette in the suite was very useful.

Khuyết điểm: The TV is too small and tucked in a corner while there are two beds (suite). It can be in the living room area, for example. The restaurant is small as well and gets full petty fast. I don't think what I paid was served for what we received in the form of the room being dated, not even having a hair dryer in the bathroom and charging even for a bottle of water.

Ưu điểm: Good employees terrible condition of the hotel. The rooms with a lot problems and humidity food some good dome bad

Khuyết điểm: Almost everything not beach laid, dirty pool.they treat people like still everything..my daughter get sick.

Khuyết điểm: Wifi did not work. Housekeeping did a very poor job. Very dated furniture and the elevator is very old and dangerous closes very fast before you are all inside. Very expensive compared to the newer hotels that are modern and closer to Malecon.

Ưu điểm: The room was decent.

Khuyết điểm: The internet was HORRIBLE. I will never return because of it.

Ưu điểm: Location, staff, piol area