Suites Rio Elba

Location is good, good room size

Noisy a/c units from neighboring rooms which took 3 days to fix after complaining, so no sleep for 3 days, no compensation whatsoever.

We got a room upgrade, so we had a kitchen & lots of room. The location was perfect...walking distance to the Museum of Anthropology & lots of restaurants & coffee shops.

We ran out of toilet paper, could have used more towels & only had maid service & the bed made the last of our 3 night stay.

The staff was very warm and accommodating! Location is central and wonderful to walk to many places, everything just out your doorstep. Chapultepec Park next door is incredible and can spend 2 days exploring the MUST SEE museums. 24h security with locked entry gate. Very safe! Had a beautiful piano in our suite! Very comfortable and soft bed sheets. Simple and clean. Good for easy going economy couples.

Rooms facing the street are extremely loud due to busy bustling street outside. Not all rooms are suites, very small economy bedrooms on interior walls are likely to be quiet. Ask for a room that doesn’t face the road, or something on a higher level. Rooms with balconies are sadly VERY noisy, which I understand the hotel can’t help. Interior is more dated than pictures appear. New pillows, new towels, and a fan or white noise speaker would have made this a much more comfortable stay.