Hotel Vitalis By Amedia

I needed a transition space with room for my cat for the 8 days between leaving our Munich apartment and moving back to the U.S. Hotel Vitalis was close to our old neighborhood, accessible, and affordable. The room and bathroom were spacious so that even with my piles of luggage and his litter box, there was sufficient room for the cat and I to have our own space. The bed was comfortable, the closet a good size, and I appreciated that our room looked out on the rooftop green space so my cat was entertained by the birds.

Hotel staff were not proactive. I walked downstairs one night to order room service because the phone in my room didn't work. The person at the front desk sent me to the restaurant to order, but never asked what room I was in or made any effort to get me a working phone. Hotel needs a plan/procedure for pets that everyone understands. In the first few days housekeeping came in the room while I watched/comforted my cat. After that there was a different crew that wouldn't come in even when I put the cat in his carrier and told them it was ok (in English and German). Which means the room was not cleaned for the last 4-5 days we were there. Annoyed to have paid a daily pet fee only to clean up litter and fur myself.

I liked the atmosphere, the staff and the general comfortable feeling.

The hotel front looks shabby and does not reflect the more comfy interior-and our remote control for TV had no batteries! (sorry if that's a complaint!)

it was walkable to city centre (albeit a solid walk) and the staff was very helpful. free internet was an added bonus.

the rooms were a bit outdated and the bathroom was very very small and the shower head was awkwardly located. seemed more like a 3-star then 4-star hotel.

The staff, closeness of public transport

The hotel is very dated and not deserving of the stars that is given to them on the booking.com website. The bed is very uncomfortable and the bathroom too small compared with rest of room where there is wasted space.

i stayed in a double the opening week of Oktoberfest. service was good except at night, i didnt get his name but the older man (who was tending the front desk) was a bit short with his attitude. His attitude seemed like he was there for a pay check not there to help the customers.

The breakfast was wonderful and the room was very spacious. Good location and easy to get around

should consider updating the carpets

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dirty floor in the room, I payed the parking for the night, but the parking was full, the TV didn't works !

nice breakfast