Nesebar Khu nghỉ dưỡng

Ưu điểm: Nice hotel with big, bright, and clean rooms. Good selection of food and drinks. Lovely stuff.

Khuyết điểm: My only concern is that the light at the balcony is automatically turned on and off. I would like to manage it myself, however it's still not such a big deal.

Ưu điểm: Everything

Khuyết điểm: Wi-fi in restaurant.

Ưu điểm: Everything was good. Room was clean and tidy, fresh towels every day etc. Food amount and variety was good as well, could find something for every taste. Cold drinks and snacks at pool bar.

Khuyết điểm: Nothing to complain about.

Ưu điểm: The cleanless and the food

Khuyết điểm: Nothing

Ưu điểm: Food was excellent

Ưu điểm: Hotel, Food, Personal, everything great and on a high level!!!

Ưu điểm: Everything !!! Very good hotel and services. Location, Staff, Rooms, Comfort. The Food was tasty, fresh and good quality. Thank you, guys...Keep going..

Khuyết điểm: No negative feedback..

Ưu điểm: All was perfect, the room, the staff, the food, the location is just at 5 minutes walk from beach. Would come back anytime.

Khuyết điểm: Nothing to complain about, all was perfect.

Ưu điểm: Location is perfect. Hotel is in central Sunny beach with lots of transport options. All-inclusive is great with tasty food and drinks. Clean and big rooms. Definitely 5 star standard on food and facilities. Kids friendly with animation. Late bar and music.

Khuyết điểm: It’s a mixture of very nice and not great behavior of reception staff, restaurant staff and pool bar staff. Some staff are very nice and welcoming and some have mean faces. I noticed that Reception staff only smile for new guests, once checked in you are ignored. Same way at food areas some staff have welcoming faces and greets you very well. Some just head down and do their job. It’s not bad, being nice with guests is important in hotels. What bother me mostly is under 5 years old kids doesn’t have any interaction with animation team. Animation team completely ignored under 5 children, no kids club or dance for them. Only above 5 is ok. But not everyday kids club. Also bit late start of programs. They do work hard as I saw but need improvement on programs and kids coverage if they want to catch up with hotels around. Pool area is ok but very slippery, they have smooth porcelain tiles all around pools, have to be very careful not to slipping. First day we didn’t have any seats left we stayed on bench nearby. Also some guests smokes around kids pool area from their own seats, when I go complained to reception, they didn’t took any action.

Ưu điểm: We had a perfect stay with the whole family including a one year old baby. Communication with hotel employees was very good, they responded to all our requests. Animation for kids was fantastic. All the food we tried was delicious and there was even a small fridge with baby food.

Khuyết điểm: Dinner ends at 9 or 10 pm and meals are only served at the restaurant, I believe it is not possible to have a meal in your room. For us this was not a problem.

Ưu điểm: Very comfortable stay for a family with kids. The food is great and varied. We enjoyed all the facilities on the property. A bit mixed experience with 5-star rating of this resort.

Khuyết điểm: SPA was outdated. And absolute lack of privacy there pulls the experience down. Servers closing down restaurant even though guests have lined up for coffee at breakfast - not exactly service-minded. The ice-cream lady closed down the shop at 16:30 sharp in front of a line of kids and some very frustrated parents. There is a better way to manage lines at closing times to avoid such disappointment.

Ưu điểm: There are lots of activities for children

Ưu điểm: Perfect for the family with kids

Khuyết điểm: -

Ưu điểm: Lots of attraction for children, great evening events, enough place in dining area.

Khuyết điểm: Disappointed with beach and sea in that place, but they cannot make that better ;)

Ưu điểm: Exceptionally good animation team - A+++++. Very helpful staff at reception. Very good menu in main restaurant and tasty risotto in risotto bar. Professional evening shows. Pools open the whole evening. Aquapark.

Khuyết điểm: Extremely inconvinient payment method for additional on-site and what seemed to be on-site products and services. Additional, although a significant part of experience. Total lack of fresh juices in restaurants.

Khuyết điểm: queue each time of meal, not enough seats on terrace, meals repeated - not a lot variability, NOISY!!!! untill very late - children would like to sleep, very few sun beds at the beach terrace, no control of people occupying them by towel all day without presence

Ưu điểm: Sea view was nice from the room; food and drinks were decent.

Khuyết điểm: Staff was incredibly unprofessional; zero customer service!!! Rooms not exceeding 4 stars.

Ưu điểm: Thanks to staff they upgraded my booking request to Junior suite free of cost, highly appreciated. Spacious room with some good sea view. Ample parking space. Gym and indoor swimming pool was also excellent. Overall I’d rate this property 9 out of 10. Why not 10 - deducted .5 for parking charge, they shouldn’t charge guests for parking (10 lev per night) that’s my personal opinion. Food was good. Again it’s personal opinion, they should add some more varieties.

Ưu điểm: Staff, food, pools, aqua park, rooms

Khuyết điểm: Animation is very poor, too far away from Nesebar you have to take taxi or bus which doesn’t function properly, overall i think it’s overpriced, it’s rather 4 star hotel, you have to pay for the spa

Khuyết điểm: to expensive for what he offers.

Khuyết điểm: Staff is terrible, like never before worked wirh tourists. To old staff. Manager was very rood. Canceling reservation 4 days before arrivle. Internet is charged 3 euro per device per day. No parking (or payed parking) No beach (payed) No flexibility in arrivle time (if arrived at 9am, your stay starts with dinner). All inclusive bar to far from restorant and from pool. 5 from 10 days no cold drinks (you have to pay for ice cubes). Rooms to small. Very hard to accomodate 3 persons in room. Food to spicy One word: NEVER AGAIN

Ưu điểm: Found it very clean. Food was excellent. Balkan staff were very helpful with regards to our transfer.

Khuyết điểm: Some staff were rude and miserable. Not all though. Not enough sunbeds around pool. All inclusive drinks on at 1 bar all other payable and not many drink options.

Ưu điểm: Everything was top notch renovated hotel minutes away from sea and the main street with shops, with amazing reception area and great variety of food. Rooms were spacious enough for two people. Also majority of the staff was nice and helpful. Worth every penny.

Khuyết điểm: The receptionist checking us in (short dark haired lady in her years) was the least polite and helpful person working in customer facing job I have ever met. After whole day drive and heavy rain she refused to inform us about the parking policy saying it is not her job. She had us wait for over an hour with a group of elderly and handicapped people while serving other non english speaking customers, just because she had to issue receipt as I used different credit card to pay (which could have been done additionally and we could pick it up in the reception in the morning). She also hanged up phone several times saying that she does not like to speak english and refused to provide help to lady requesting medical treatment for her son and asked her to call later. She was confrontational, shouting at times. We had very mixed up feeling although hotel deserves 10 star rating. Other than that, staff was nice and only recommendation would be to use pool bar as AI for some drinks as the regular one is too far from pool.

Ưu điểm: Close to beach

Khuyết điểm: No shampoo! No elevator... Food!? Not so good... TV: small, few channels, bad reception...

Khuyết điểm: The staff was very rude,The old lady from reception she ignore us when we got there.She told us we are not an important guest and she is busy now to leave her alone.When my wife asked her we can eat something because was the lunch time her answer was "is not my problem".From this point of view I don't recommend this hotel.

Ưu điểm: Location

Khuyết điểm: Food and desserts were not the best and the room was small also the beds were uncomfortable.

Ưu điểm: Locatia.

Khuyết điểm: No elevator to the fourth floor.

Ưu điểm: The best hotel, I am very satisfied. Animation team are very positive.

Ưu điểm: we had two rooms and you arranged them to be on the same floor and one across the other-this was very nice!!!, we appreciated a lot-thank you very much!! good food, nice employees always smiling )))

Khuyết điểm: no free wi-fi and pretty expensive to pay for 24 h :-(( no hotel parking place

Ưu điểm: Breakfast was lovely could be hotter tho. The size of our was brilliant for the 3 of us

Khuyết điểm: The restaurant wasnt very clean table cloths wasnt changed after people had used them and restaurant wasnt cleaned. Meals was all the same either pork or chicken and only chips no different forms of potatoes and wasnt very hot

Ưu điểm: All inclusive option, which is essential during holiday with small kids.

Khuyết điểm: Moskito. It was few every night, but very bad. Noise from whole night dance club, it's killing your family, especialy small kids.