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The hotel was amazing! The cleanliness of the hotel and rooms, the service of the staff and the location (1block from Bourbon St) was excellent. I have no complaints
Nothing, everything was good
Just about perfect
Gorgeous suite, everything worked perfectly, outstanding staff
Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.
Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.
Great location ... parking outrageous
I loved the location and the staff !! They were very polite and helpful.
I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.
We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.
Great rooms that are well designed for accommodating multiple family members
Roaches, stinky water, slimy tub, locked doors, el
We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.
Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.
Construction RIGHT outside our window
Nice suite style room, good staff, location
They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.
Saved by the Marriott
My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.
There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.
Fantastic hotel/Great location
The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.
new Orleans trip
Great staff and location
Great bed, quiet room. Nice comfortable suite. Terrific free Continental breakfast.
$13 day wi-fi charge & it didn't work. Could you use lighted makeup mirror in bath.
Staff was friendly and extremely helpful in all cases. An atmosphere in the Iberville Suites was quite unique - not a luxury but maybe some kind of spirit of Lousiana. Two room, two TVs and nice big bed made the suite very comfortabe. Free beakfast was a good bonus. Location next to French Quarter and Bourbon St. without any noice during the night (maybe I was a happy with my room?). I really liked this hotel.
the location was central to everything and loved the spa are
your reception staff need to be a little more helpful they dont offer any assistance its as if you are interupting them if you speak to them they need to say good morning or afternoon or even welcome back just something instead of putting their head down and say nothing at all
great location, the staff was friendly and efficient, i would recommend this hotel to others
Very Quiet and clean. The Decor was beautiful. I'd like to thank Kelly in reservations and Gersan at the front desk for excellent Customer Service!
The staff were wonderful. The hotel was beautiful. I loved the bath and body works products in the bathroom.
The lamps were not pluged up. I really did not like having to climb around on the floor to plug them up. I also think for the price the internet should be free not 12.95 a day
beautiful place and very close to bourban street
Continental Breakfast did not meet my dietary needs.
It really never cooled off. I had the temp set at 60 but it felt like it never got below 72.
Courtyard by Marriott New Orleans French Quarter/Iberville ở trung tâm New Orleans, chỉ cách Đường Canal và Phố Bourbon vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại New Orleans? khách sạn này có khu vực tổ chức rộng 1004 mét vuông, bao gồm khu hội nghị.
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