Q&C HotelBar New Orleans, Autograph Collection

Nice styling, good linens, good location. Staff was friendly.

All 1st world problems, but still inconvenient. Wifi was non-existent, then when I ask about it, they didn't know how to fix it, so the staff told me to call tech support for their ISP. I felt like they were asking me to do their job while I'm on my vacation. I'm glad I was there for vacation, because if it were busyness not wifi would of been a problem. Also water was turned off for 2 nights of our stay, I understand that work need to be done, nevertheless it was inconvenient. I don't think that person at the front desk knew how to program the key to work for our entire stay. Had to go to the desk every day to get access to our room. This is a bit of problem when I'm going back to the room use the restroom.

Overbooked - Had to stay elsewhere

We got free drinks at their bar because they overbooked by ~70 rooms (their staff had mentioned this to us). They also comped our parking. Outside of that it was a struggle.

They overbooked by 70 rooms, didn't call us before hand to help us find a solution. Meaning upon arrival we were told they were overbooked and we would be given a room far from the city. Getting them to transfer funds was a pain, had to go through our 3rd party site, also having them comp us for the price difference in hotels was only completed after I froze a portion of my credit card payment, they did not volunteer the funds. If you're going for a conference BOOK EARLY! We booked 3 months out and still had issues (as did many hotels in the area).