Hotel Mela Times Square

Location was great. People working there were nice.

Overall run down.

Seven days in New York with a four year old

Staff were very courteous and my daughter had a great time question the concierge JP. He doted on her every chance he got. The room was an ok room large because it was a room outfitted for wheel chair customers. They removed the fridge and the safe wasn't installed. But overall it was comfortable clean and spacious. The restaurant next door was cozy and offered great food. It was a bit pricey. I would recommend Pret A Manger for breakfast as their fare is healthy and affordable. I would definitely go back to Hotel Mela for its location and price.

Worth the penny!

You get what you paid for. The whole staff was excellent. They were courteous, and very accommodating especially the Filipino guy who always helped us with our luggage and arranged for our transportation. The front desk was very helpful with information about NYC. The room was fairly small but I already expected that since it was clearly stated in their website. I don't mind staying in a small room as long as it is clean and Hotel Mela is very clean. The Housekeeping assured that we have enough towels and toiletries and the lady was very polite. The Bistro downstairs was also very commendable. Their breakfast was superb and the service was impeccable. The location was perfect, too. As first timers in NYC, it really helped us because everything was walking distance to out hotel. Overall, I really enjoyed my stay and would definitely recommend it to my friends. Thanks Hotel Mela!

The first room we stayed in which was in 5th floor near the elevator needed an update. It was a bit dark but still ok.