Pension Relax

I liked nothing about this hotel/guesthouse. It was a total waste of money and a disaster. I wish I hadn't stay at this hotel. There was no reception so I could check in when I arrived there. I knocked the door but nobody opened it until I dialed the number with my American cell phone that did cost me two bucks. The person who opened the door for me was totally unfamiliar with hospitality business and I could see frowns on her face. This hotel had only one floor with five rooms in it only. There’s a sheer lack of facilities that anyone needs after paying for his stay. The heating system was not working during my entire stay. When I complained about the heating, they sent someone who was not a plumber or had knowledge how to fix it. As a result the heating radiator started leaking and the room floor was full of water. The water sprinkled on the bed and all my belongings and laptop soaked into water. They changed my room but no heating system. The internet was not working at all and I had to purchase internet separately. The TV didn’t turn on at all despite I put all the efforts on it. The owner was extremely stingy and didn’t provide toilet rolls and hand soap in the washroom. When I asked for toiletries she told me to bring it every time I need them. There was a manger that showed up once in a while but whenever I complained about issues she said she had nothing to do with what was going on in the hotel as she had been underpaid by the owner. To cut the story short, I would say that this place was a horrible place to stay in Offenbach. Anyone planning to stay here will be making a blunder and wasting the money. So folks just stay away from this hotel.

I didn't like anything about this place.

Nothing at all

Nibody at receptiin, actually, no reception desk. Shower not working properly, water came out from everywhere Nobody cleaned the room or bed in three days Walls dirty Entrance dirty