Orlando khu nghỉ dưỡng

Ưu điểm: The unlimited express passes, convenience, responsive, water taxi service.

Ưu điểm: Great location, with included Express Passes. Hotel overall was excellent.

Khuyết điểm: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?

Ưu điểm: Proximity to park Friendly and helpful frontline staff

Khuyết điểm: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room

Ưu điểm: Company cancelled my hotel days after booking

Khuyết điểm: I actually got my room

Ưu điểm: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.

Khuyết điểm: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.

Khuyết điểm: Service at the sushi bar very slow

Ưu điểm: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.

Khuyết điểm: The beds/pillows are not very comfortable. While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.

Ưu điểm: Great location, the staff is fantastic!

Khuyết điểm: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.

Ưu điểm: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.

Khuyết điểm: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.

Khuyết điểm: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc

Ưu điểm: Location, public areas (decor and ambience), Express Passes for the parks.

Khuyết điểm: New bedroom decor is a disaster. Feels like a 70s nightmare and cheapens what used to feel like a luxury hotel. Same goes for the corridors leading to the rooms. The building of the Saphire Falls also ruins the outlook of the hotel. It used to feel like an idyllic South Pacific getaway. Now the view reminds you that you're just in another hotel block, so that special feel has gone. Lastly, charging to park in the hotel car park? Really? That really is fleecing your guests. over the years I've stayed at this hotel probably half a dozen times. I won't be back unless things change.

Ưu điểm: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.

Khuyết điểm: We really had no complaints. Our visit could not have gone any smoother.

Ưu điểm: Amaizing facilities and comfort. No need to ever leave the resort,

Ưu điểm: This is definitely somewhere you can come And enjoy a weekend of relaxing family fun!

Ưu điểm: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.

Khuyết điểm: $17 parking.

Ưu điểm: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!

Ưu điểm: I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.

Khuyết điểm: The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.

Ưu điểm: Nothing

Khuyết điểm: Room not ready at check in time Housekeeping not doing their job, need to hire and fire. No water bottles one day, no shower rug, This is the worst Hyatt I have ever stayed at.

Ưu điểm: "On the rocks" was phenomenal.

Khuyết điểm: Screaming children Game room was lacking the bed was uncomfortable

Ưu điểm: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.

Khuyết điểm: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.

Ưu điểm: Lovely rooms, grounds and staff. Great location and well maintained with plenty of options

Khuyết điểm: Parking fees spoil the overall experience. Always happy to pay for food, facilities and good accommodation but paying for parking at a hotel with so much surrounding space feels like what it is: You're being ripped off! Don't do it. It insults your customers and it's unnecessary

Ưu điểm: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.

Khuyết điểm: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.

Ưu điểm: Perfect resort. Many things to do for all ages

Ưu điểm: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers One of the worst Hyatt hotel I stayed at. Very disappointing.

Ưu điểm: Staff was amazingly polite and patient.

Khuyết điểm: Would have liked more frequent free shuttles to/from shopping and local attractions.

Ưu điểm: Close to universal resort. Great decoration and theme.

Khuyết điểm: Requested park view, could see nothing but bamboo. Limited amount of pillows.

Ưu điểm: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!

Khuyết điểm: It's a bit pricey, but not terrible.

Khuyết điểm: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.

Ưu điểm: Food court & pool lazy river

Khuyết điểm: Small rooms

Ưu điểm: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!

Ưu điểm: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.

Khuyết điểm: Room furniture needed a little TLC. Nothing that upholstery cleaners couldn’t fix. But all in all very comfortable and spacious! Would definitely recommend and return.

Ưu điểm: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.

Ưu điểm: It’s was close to universal

Khuyết điểm: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied

Ưu điểm: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!

Ưu điểm: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.

Khuyết điểm: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.

Ưu điểm: Love the fact they have life guards at the lazy river and pools!!!

Khuyết điểm: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!

Ưu điểm: pools room beautiful

Khuyết điểm: nothing

Ưu điểm: I stayed at SeaWorld for 3 days in March. The resort is beautiful and the staff was friendly.

Khuyết điểm: The "shuttle" to SeaWorld and Aquatica was horrible.it was a city type bus. The bus only went to the hotel 1x per hour and on the way back stopped at 5 other hotels, before the Hilton. It was a 10 minute walk to and from SeaWorld but a 35 minute bus ride.

Ưu điểm: Staff was super nice, and the room was comfortable and clean.

Khuyết điểm: The restaurant/bar is by the pool and you have to sit outside in the heat to eat. I wish they had an air conditioned area to eat. The deli upstairs is air conditioned but the chairs and tables are outside as well

Ưu điểm: The pool was nice a lot of restaurants

Khuyết điểm: When we first arrived everything was great, good customer service. Except they put a $100 hold on your room as a security deposit - which I thought was weird cuz I’ve never had that at a hotel. The reason I gave it 2 stars & REALLY didn’t like & completely ruined the stay for me was the gentleman Craig that stands by the sealife ticket sales counter. The check in ladies told me I’d have to talk to Craig for our car parking voucher. Craig was super nice & talkative until he asked my fiancé & I what we make annually in income & what we do for a living. Then went on about how we would be eligible to sit in on a 90 min talk to be able to get our hotel stay for free. Said that they would be able to give us a $120 gift card after the 90 min speech & that we would get a free stay anywhere in a Hilton hotel on top of that. Then asked if we’d be okay for the 8am, we told him yes so that we could just get to our room & swimming. But then he asked for a credit card right then & there & I thought that was weird & realized it was to try to sell timeshares obviously! So we declined the offer & Craig all of a sudden got VERY rude with us & kept asking us “why you just said you wanted to come & now you don’t ?? What changed ?? I’m confused cuz you just said you would do the 8am one. So you’re saying one thing & now the other. ” He kind of smirked in a rude way & after we said no again he didn’t even make eye contact again & handed us our car pass, rolled his eyes while looking down & very unenthusiastic told us to enjoy our stay while shaking his head in disbelief at us. It was super unprofessional. Because of that we won’t stay at a Hilton while traveling again..

Ưu điểm: Bed, room for the money, and cleanliness were all very good.

Khuyết điểm: Rated comfort as mediocre because there was no means of charging mobile devices in the room, e.i. no USB ports, and bathroom door made it very cramped, should've been pocket door instead of swing for the size of bathroom.

Ưu điểm: Pool area is relaxing. There are 2 main pools with another kiddie pool and 2 hot tubs. Restaurant/ bar by the oool serves good food and drinks. Staff have been really pleasant and helpful the entire time. Films outside for the kids and free video rental in the rooms.

Khuyết điểm: The shop is handy but really expensive. I suggest doing any shopping for snacks, booze, Sun creams etc at the local pharmacy about 1/2 mile away. Shop does make pizzas though with free delivery.

Ưu điểm: I liked the pool area because it was very lively and full of people.

Khuyết điểm: N/A

Ưu điểm: Room was spacious and clean. Pool area was great with lots of activities. MeMe at the front desk was very nice and helpful.

Khuyết điểm: I really can’t think of anything, great experience all around. When we return to Orlando we will stay here again.

Ưu điểm: Great pools, great price.

Khuyết điểm: No complaints!

Ưu điểm: Good location and price, nice pool/play area for families with children, decent bar area with regular bar food menu

Khuyết điểm: Late check-in with no apology, adjoining rooms allow for substantial noise in other room, quiet pool noise level not enforced with louder kids there, biggest thing is that THESE ARE TIMESHARE units - ensure you realize this so you do not get suckered into the hard sale and offer of "free breakfast" for your time.

Ưu điểm: Very good hotel and location. My suite was very spacious and quite.

Khuyết điểm: Nothing

Ưu điểm: The cleanliness of the rooms & hotel grounds also all the things available to do on sight.

Khuyết điểm: Yes that you weren't aloud to smoke on the balconies of the hotel rooms.

Ưu điểm: 01- The location and the wide room.

Khuyết điểm: The housekeeping, however you need to use a tip some times inorder to get your room cleaned.

Ưu điểm: i had a woundeful time and will returne

Khuyết điểm: i dont drink coffee so would like a tee maker in room

Ưu điểm: The room was really nice. Did not expect all of the amenities that came with it I.E.stove, dishwasher, washer, dryer, dishes, etc. It was really nice. Front desk staff was very pleasant as well.

Khuyết điểm: No shuttle from airport to hotel, you have to pay $.25/minute for internet service while in the business center, difficulty getting access to wireless internet service in the room(kept going in and out; had to call tech support), maid service shows up entirely too late in the day(after 5pm), one day the maid stood outside of the room and gave me sheets to make up my own bed and towels, no continental breakfast at all, only one restaurant at the hotel and it doesn't open until 11am, and the shuttle that you have to pay for, only runs three times a day. This hotel nickel and dime you to death. I guess I expected a whole lot more being that it was the Hilton. I guess the name doesn't mean anything anymore.

Ưu điểm: closeness to seaworld, nice rooms, washer/dryer in room

Khuyết điểm: had to ask for toilet paper as maid didnt bring it to room

Ưu điểm: The location was quite good, near the International Drive.

Khuyết điểm: Breakfast is not available at the hotel. Also, although my room was clean every day, they didn't empty my garbage frequently - don't know why.

Ưu điểm: it had all the amenaties of home away from home.roomy and clean.

Ưu điểm: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.

Khuyết điểm: I hated the constant phone calls from the support staff in regards to buying a timeshare & to see if we would take a tour of the facility. Also, we had a very loud family above us who constantly made noise above us it sounded like a stampede or heard of buffalo where above us the whole time it was so frustrating.

Ưu điểm: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back Jeff S

Khuyết điểm: Was limited , a shame

Ưu điểm: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.

Khuyết điểm: We stayed in building 10 on the fourth floor , the building backs onto a very busy noisy road. There was a very limited amount of washing detergent, shampoo, soap etc.. They should just add a couple of dollars to the cost of the room and supply an adequate amount of toiletries etc. The TV was so dark it was very difficult to watch any program . We were informed that there was no brightness adjustment on the TV it was an auto select feature, also informed they had numerous complaints and were in the process of replacing them. We only used the small hob for cooking twice , it was okay but mainly used it for boiling a kettle of water for a cup of tea. The exhaust fan over the hob vents into the room so all cooking smells stay in the room. Had breakfast at the on site restaurant it was average, staff were very nice.

Ưu điểm: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.

Khuyết điểm: Did not know I’d be encouraged to attend a timeshare presentation

Ưu điểm: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.

Khuyết điểm: The bathroom wasn't updated and felt dingy. When we walked in it smelled musty and I had to go and buy fabreeze. Felt like the carpets were damp in spots.

Ưu điểm: The room was big, clean and modern

Khuyết điểm: Everything was great.

Ưu điểm: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.

Ưu điểm: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.

Khuyết điểm: There was a live cockroach in our room.

Ưu điểm: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.

Khuyết điểm: I don't like timeshare presenters trying to change my mind once I've given them an answer that I am not willing to purchase. Also I would have like to seen somewhere on the Sheraton site before I booked that the big pool was closed for repairs instead of reading it in the confirmation email after I booked a non-refundable stay.

Ưu điểm: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.

Khuyết điểm: Compared to other Vistana properties, this one left us disappointed. Upon check-in, there were no valet or security to tell us where to put our vehicle. When checking into our villa, we found the door handle to the bathroom fell off and the closet door was ready to fall off the hinge. They also did not provide a dishwashing sponge in the kitchen. This is also a timeshare and we went to a sales pitch. The salesmen were very pushy and essentially held us hostage for several hours.

Ưu điểm: Cleanliness, facilities, proximity to Disney parks

Khuyết điểm: Noisy fountains, slow service, lack of tennis courts and kids entertainment.

Ưu điểm: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.

Khuyết điểm: When we checked in, the soap packet was open in the bathroom. Room was not at all like the pictures. Apparently the hotel had a free gift for us and they called in the morning while we were sleeping to ask us to pick it up (2 days in a row). I like my sleep and would hate any disturbance.

Ưu điểm: pool was nice, room was a good size for family of four

Khuyết điểm: alarm clock was broke, dishwasher did not work properly, patio door lock did not work, whirlpool in room above our bedroom was very noisy

Ưu điểm: I thought the suite we stayed is was fantastic. It had all teh comforts of home and after a long day at the convention we were able to relax.

Khuyết điểm: Other patrons were quite noisy in the evening. We were woken at 3am by some people having a party, and another night it sounded like someone was moving furniture or skipping in the room above us- this went on for hours. Also, the staff didn't give us sufficient information regarding transpoirt options- on one occasion we were taken to the other Sheraton by a shuttle the staff organised.

Ưu điểm: Room was very large with all amenities needed (microwave, dishwasher, washing machine, tumble drier etc). Had 3 problems during our 11 days (light not working, toilet blocked and no drying up cloth), all of which were resolved within 15 minutes of reporting them. Would definitely stay here again.

Ưu điểm: The accomodation was very spacious and comfortable and the staff helpful and friendly.

Khuyết điểm: Trying to sell us timeshareswhilst we`re on holiday just wanting to relax.

Ưu điểm: Nice hotel, big and comfortable rooms. Jacuzzi in main bedroom (king-size bed). Nice kitchen with dishwasher, washing machine, dryer and ironing board. Gas barbecues available on the ground for the customers. Nice pool with waterfalls.

Khuyết điểm: The shuttle to the park is not free, but it looks like it is easy to get a complimentary pass (at least I was given one for my party). You could attend a presentation for becoming an owner: a little long but interesting and it entitles to discounts to the parks.

Ưu điểm: pool activities

Khuyết điểm: morning calls by vacation club staff

Ưu điểm: Everyone was so nice and helpful

Ưu điểm: close to area attractions

Khuyết điểm: poor service, had to call daily for routine things- like towels

Khuyết điểm: Rooms not ready till 6.00pm. No information that all rooms were smoking rooms - a big problem for those with allergies

Ưu điểm: all the family enjoyed their stay, pools were good never felt crowded, rooms spacious, minor maintenance issues dealt with quickly, would stay again

Khuyết điểm: very minor point, housekeeping would arrive at different times everyday, we could leave early for the day return and they would turn up or they would arrive at 9.00 to clean before we left for the day - but this didnot spoil the stay

Ưu điểm: Beautiful property with expected Ritz service, amenities, and restaurant options. Conveniently located near everything in Orlando that you could want to do.

Ưu điểm: The room was clean and well appointed. The common areas were luxurious. We got an upgrade to an executive suite! Thanks!

Khuyết điểm: The bar downstairs with pool and shuffleboard could benefit from a Scotch list. It has a big whiskey list, but there’s no Scotches on it and no separate Scotch list. Also appropriate glass wear for Scotch would be welcomed. The bartender and I discussed Scotch, however, and he suggested one that I liked and put it in a normal whiskey glass.

Ưu điểm: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.

Ưu điểm: Unparalleled service. Staff continually impressed. We are forever spoiled by our Ritz Carlton experience! Thank you!

Ưu điểm: Fantastic accommodations! Service was impeccable.