Hotel Elsereine Osaka

The size of the room was huge compared to our hotel in Tokyo, we even had a proper cot for the baby and still had plenty of room. The hotel was also accessible via the underground subway all the way from Osaka station which was really handy. The staff were very friendly and helpful. I was genuinely surprised by how lovely this hotel was for the moderate price that we paid, very good value and it made or stay in Osaka very enjoyable.

Nothing!

The location was very convenient to the Osaka train station, to excellent shopping and a good variety of restaurants, to a great Starbucks two minutes away. The front desk staff were great, the hotel was very clean and modern, the room was well-supplied with comfort amenities. The pre-arrival communication with the hotel (in English) was excellent. The free WiFi was very good, and reliable. This hotel was very good value. We would absolutely stay there again.

The hotel rooms were small, but that was expected. The hotel has many business clients so the tiny closet area (no closet door) was small for us, and storage overall was less than we are used to, but that was not a real problem, just one we had to adjust to. The on-site restaurant has limited offerings, and was quite expensive, but there are lots of options close by.