Imperial Hotel Ostrava

I know that I might typed few things into cons section, however this hotel has its pros. It's living Ostrava's history. It has it's poshy style. The staff of the hotel was just amazing! Very professional and everything with happy attitude even during ongoing covid19 pandemic in our Republic. Food was exceptional, breakfast was various, dinner was simply delicious. Rooms and hotel was clean. Cosmetic products were very pleasant. Location is close to center and also to tram, so you can go from train-mainstation via tram and you are basically there.

As the price was much higher compared to other 4* hotels in Ostrava, I unfortunately have to compare the guest experience as the service was almost identical. The first thing after long ride when I opened my room were 2 medium-sized bottles of simple water each per 75czk, in different hotels that are cheaper you also have free water. Also since comparing with other hotels, having this price it went down even to fact that I was missing a candy on the pillow. I know it may sound picky, but if cheaper hotels provide that. WiFi signal was Ok, but since it is open WiFi, the connection is poorer. TV in room is older, therefore you can't project your laptop or anything (I was in business suit). Channel TV provides only basic international channels, no movies etc., therefore, don't expect HBO. I was missing time of breakfast written anywhere, however for their defense it is still pandemic, therefore unnecessary papers where removed from rooms (I guess it was on one of them)