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Ổnthg 6 20206,0
Breakfast was fine
Room was not cleaned properly, we found bottles under the bed and hairs in the bathroom. Shower was not fixed well. Bed did not have protection between mattrace and sheet. not hygieneic.
Tốtthg 6 20208,0
I know that I might typed few things into cons section, however this hotel has its pros. It's living Ostrava's history. It has it's poshy style. The staff of the hotel was just amazing! Very professional and everything with happy attitude even during ongoing covid19 pandemic in our Republic. Food was exceptional, breakfast was various, dinner was simply delicious. Rooms and hotel was clean. Cosmetic products were very pleasant. Location is close to center and also to tram, so you can go from train-mainstation via tram and you are basically there.
As the price was much higher compared to other 4* hotels in Ostrava, I unfortunately have to compare the guest experience as the service was almost identical. The first thing after long ride when I opened my room were 2 medium-sized bottles of simple water each per 75czk, in different hotels that are cheaper you also have free water. Also since comparing with other hotels, having this price it went down even to fact that I was missing a candy on the pillow. I know it may sound picky, but if cheaper hotels provide that. WiFi signal was Ok, but since it is open WiFi, the connection is poorer. TV in room is older, therefore you can't project your laptop or anything (I was in business suit). Channel TV provides only basic international channels, no movies etc., therefore, don't expect HBO. I was missing time of breakfast written anywhere, however for their defense it is still pandemic, therefore unnecessary papers where removed from rooms (I guess it was on one of them)
Tuyệt hảothg 2 20209,0
Location is good. Room was excellent.
Tuyệt hảothg 2 20209,0
Not much variety in bread, little fresh fruit, it was not bad, it was just average.
Room was good and clean, but it is not very large.
Tuyệt hảothg 2 202010,0
I really appreciate kind attitude of hotel staff, really happy to stay here, everything was so clean and luxury.
Imperial Hotel Ostrava ở trung tâm Ostrava, cách Sân vận động Ostravar và Trung tâm Hội nghị Fairgrounds Cerna Louka 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại khách sạn này bao gồm khu hội nghị và phòng họp. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
8,4 Tuyệt hảo
dựa trên 793 đánh giá
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Đánh giá về Imperial Hotel Ostrava
Những thắng cảnh phổ biến nhất
- The World of Miniatures 212 m
- Ostrava Museum 239 m
- Stodolni 352 m
- New City Hall 0,8 km
- Silesian Ostrava Castle 0,8 km
- Bazaly Stadium 1,4 km