Khách sạn ở Ottawa nằm gần sân bay Embassy of the United States

Ưu điểm: The staff is insane and thé emplacement too

Ưu điểm: location in the market

Ưu điểm: Love the location, very kids friendly, and the room was very clean and spacious.

Khuyết điểm: We stayed on the 5/F facing the street. On Saturday night/Sunday early morning, it was super noisy until 4 am. I am still not sure if it was because of the bars around the neighborhood or something else. The hotel puts some ear plugs out though.

Ưu điểm: location and view if 6th floor and above

Khuyết điểm: Parking fee $35.00 will definitely look at other options if staying here

Ưu điểm: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.

Khuyết điểm: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!

Ưu điểm: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.

Ưu điểm: Terrific room, excellent service. They went above and beyond.

Ưu điểm: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.

Khuyết điểm: Cramped check in/out area

Khuyết điểm: The cost of parking at $35.00 per night is ridiculous

Ưu điểm: Everything.

Khuyết điểm: Nothing

Ưu điểm: Clearly - location

Khuyết điểm: $35 parking fee - ridiculous

Ưu điểm: Location to everything..

Khuyết điểm: The parking was expensive.

Ưu điểm: Location

Khuyết điểm: Nothing comes to mind

Ưu điểm: Belle chambre, beau balcon, très tranquille

Khuyết điểm: Un peu moins cher

Ưu điểm: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.

Khuyết điểm: Mini-bar would have been nice. :)

Ưu điểm: Location, Breakfast, Close to Public Parking, Service

Khuyết điểm: Rooms a bit small, Small TV

Ưu điểm: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa. We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.

Khuyết điểm: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure

Khuyết điểm: No vending

Ưu điểm: Very accomodating and welcoming. Great location. Comfortable rooms. Mine had two twin beds with a kitchenette. Stones throw from everything in Byward Market. Parking was $15/day as on-street has 2-hour meters.

Ưu điểm: The room and view overlooking courtyard. And the balconybreakfast

Khuyết điểm: Breakfast - croissants were stale, eggs old

Ưu điểm: The staff were friendly, the location was perfect, breakfast was amazing. We will return!

Ưu điểm: The location is just perfect next to all the pubs, stores, resturants with patios, the parliament buildings etc. It is a clean hotel, staff is helpful. The hotel is a basic type of hotel nothing fancy or luxuries. If that is what you are looking for then it is okay.

Khuyết điểm: The indoor parking is very small and if you get there late at night you will not have a spot and you have to leave your car with your keys so they can move it once someone leaves.

Ưu điểm: Right next to the Byward market, nice view on the market and even Parlaiment Hill from the balcony. Nice room, helpful staff. Breakfast included was a plus, although the quality of the breakfast wasn't fabulous one can certainly manage with it. Warm breakfast (eggs, bacon, potatoes) available for 5 dollars extra. Microwave oven and reasonably sized refrigerator in the room can be useful.

Ưu điểm: The location was very convenient to the office I was visiting and to local restaurants.

Khuyết điểm: The area had quite a few homeless people, that did approach you when walking to and from the hotel.

Ưu điểm: That it had a small frig and a microwave, which allowed me to use the room as a mini-apartment

Khuyết điểm: The fact that the 'wake-up' system did not work. I missed breakfast three times and was late for an important meeting. (Sorry if this counts as a 'complaint' - but it may be useful for staff to check the phones on a regular basis.

Ưu điểm: This hotel is like staying at home. The staff is friendly and very able to handle our two official languages. They go out of their way to accommodate your needs. Bravo!

Khuyết điểm: The hot breakfast could use some work.

Ưu điểm: Location and price

Khuyết điểm: Parking garage is very tight.

Ưu điểm: We liked the closeness to the By Ward market and the parliment buildings.

Ưu điểm: the location, the reception

Ưu điểm: I liked the wooden floors in the bedroom.They are much more hygenic than carpet. I liked the central location.

Khuyết điểm: A shuttle bus might be good

Ưu điểm: Proximity to major city sights, room comfort

Khuyết điểm: The staff at breakfast time could be more hospitable

Ưu điểm: Location was great.

Khuyết điểm: When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the unit on the smell of dog and urine wafted out. When I asked if pets had been housed in the room I was told pets were allowed in all the rooms. If you do not want a room used for pets this is not your choice

Ưu điểm: It was okay..

Khuyết điểm: I expected it to look a bit newer than it was.

Ưu điểm: The Novotel was close to the Parliment Hill, Byward Market and Shopping.

Khuyết điểm: The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.

Khuyết điểm: Pillows were terrible. Ice machine did not work. Booked a hotel with a pool and it was not available to be used.

Ưu điểm: Great lobby restaurant. Different twist on flavour with friendly staff

Ưu điểm: Location was amazing! Staff very friendly, room clean and comfortable.

Ưu điểm: easy to book hotel room

Khuyết điểm: high price for outdated room, staff could be friendlier, ugly view from our window

Ưu điểm: The hotel restaurant was excellent.

Khuyết điểm: The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The reception desk personnel did not speak French. The bar decoration was not at all like the one posted on Kayak.

Ưu điểm: Cleanliness, staff, location was fine since I like to walk. The pool was nice.

Khuyết điểm: Parking price was not listed. Cost $23/day! No mention of that in the add. Also breakfast was a straight $19/person. Too much!

Khuyết điểm: Softer pillow please.

Ưu điểm: Close to convention center, shopping & Byswater (Bayswater?) restaurant area. Not far from Chateau Laurier or Capital Hill. Clean rooms. Friendly staff at front desk. Cool/funky little restaurant/cafe area on the first floor, which filled up at night. Common areas bright and nicely decorated, with lots of computers for general use. Room was small but functional and clean. Gym was a little disappointing, but had treadmills eliptical and some weight machines. It was fine for a short stay, but not much more. Nearby construction makes for some unattractive views, but it's not noisy or bothersome otherwise. Overall, I was happy with my selection for the price I paid.

Ưu điểm: Good location for conferences - walking distance from convention center and shopping. Clean room and excellent staff.

Khuyết điểm: Room was directly above the garbage dumpsters, so very early every morning was rudely woken up by garbage trucks slamming dumpsters. I wouldn't normally mention this, but I specifically asked for a room in a quiet area. The dining option has a very limited menu and has a high cost compared to other options for the area.

Ưu điểm: staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.

Ưu điểm: the clean up job daily is very good

Khuyết điểm: they are renovating...

Ưu điểm: Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.

Khuyết điểm: Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.

Ưu điểm: The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient.

Khuyết điểm: Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.

Ưu điểm: Good service. Clean bathroom.

Khuyết điểm: Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.

Ưu điểm: The staff were all extremely nice and quick to help. The room was really clean and comfortable.

Khuyết điểm: The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.

Ưu điểm: the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant.

Khuyết điểm: We only could open the window a little bit.

Ưu điểm: facilities are pretty new; good location - close to Parliment Hill, restaurants and highways

Ưu điểm: quietness of the hotel

Khuyết điểm: booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.

Ưu điểm: friendly staff, nice room , good location

Ưu điểm: This was a roomy one bedroom apartment with accommodations for additional people to sleep in the living room (on the pullout sofa bed).

Khuyết điểm: The kitchen and sofa were a bit dated but convenient.

Khuyết điểm: It was a great experience.

Ưu điểm: I loved the bed. It was super comfortable. Excellent hotel. Great price for what you get. Clean. Hardy breakfast.Good snack bag for later.

Ưu điểm: Free breakfast and internet. Really huge room. Well located. Good price. Access to a full kitchen.

Khuyết điểm: Mattress too soft. Couch not so comfy (and stinked a little). Breakfast sandwich not really good (but there's a lot more than that to eat for breakfast).

Ưu điểm: We expected a hotel room, but we got a small apartment with a full kitchen, dining room, and living room. The amenities have been updated and were quite adequate. It is an older building and the hallways and elevators are dated, but don't let that fool you, the room was very nice. I especially liked that they had very large screen TVs in the living room and bedroom on regular Rogers Cable, not the crappy Hotel system that won't let you watch regular TV in HD. Breakfast was excellent with a large variety of options and EXCELLENT coffee. They didn't mention it, but there is a second room for breakfast across the hall on the other side of the elevators if the main dining room is crowded. Easy walking distance to Parliament Hill, Rideau Canal, and the ByWard Market

Khuyết điểm: The elevators are small, slow and cramped. Six people max per car. Having to pay extra for parking, but it seems to be the norm in Ottawa.

Ưu điểm: Very nice place for breakfast along with excellent food. Rooms are very spacious; I had kitchen, two dining tables, a separate living room with two nice sofa beds and another separate room for the queen bed along with two 46 inch TV's. Awesome staff people.

Khuyết điểm: Remote control for the TV's are a bit complicated but I got them to work. There's a busy bar right across the street which can be noisy during weekends.

Ưu điểm: bed was comfortable

Khuyết điểm: The front desk staff was rude and very condisending, the staff at the morning buffet was also clearly not in a good mood and was very short with us when asked any questions over all I wouldn't return to this hotel due to my interactions with staff, which is a shame because it does have a good location

Ưu điểm: Close to downtown, older style hotel nice , older pool but nice

Khuyết điểm: Breakfast was awful for room service didn't even get what we ordered

Ưu điểm: Nice enough, good location, valet staff friendly and organised. Shower was great.

Khuyết điểm: Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.

Ưu điểm: Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.

Ưu điểm: The staff is extremely pleasant, courteous and helpful.

Ưu điểm: Loved the location.

Khuyết điểm: There's nothing to dislike.

Ưu điểm: The location and helpfulness of staff will keep bringing us back to the Lord Elgin

Khuyết điểm: There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.

Ưu điểm: I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price.

Khuyết điểm: My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.

Ưu điểm: Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.

Khuyết điểm: The building itself is older. Not a bad thing but something to be aware of.

Ưu điểm: Great location to walk to all Ottawa locations!

Khuyết điểm: Location, location, location!

Ưu điểm: Very close to the canal for winter skating

Ưu điểm: The convenient location is the only redeeming thing about this hotel.

Khuyết điểm: For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.

Ưu điểm: Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!!

Khuyết điểm: Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!

Ưu điểm: The staff were very quick and efficient in both the check-in and check-out process.

Khuyết điểm: The elevators were dated and were slow.

Ưu điểm: location, cleanliness, location

Khuyết điểm: room was drafty

Khuyết điểm: Pay for parking

Ưu điểm: Excellent location for visit to Ottawa. Can walk to many places and others are close by. Short walk to Parliament buildings, Sparks street, Rideau canal, Byward Market, Bytown Museum. Staff friendly and attentive. Elegant hotel with spacious comfortable rooms.

Khuyết điểm: There was nothing I didn't like.

Ưu điểm: Valet service was impecable

Khuyết điểm: No mini frig in my room.

Ưu điểm: location is convient

Khuyết điểm: I ate dinner in the dining room and thought the quality was poor based on the price.

Ưu điểm: I knew this hotel 20 years ago when it was not great. It has been completely refurbished and extended. Bedrooms and hotel facilities all of a high order. Staff excellent. Restaurant good value and excellent service. Housekeeping most helpful in retriving item I had left at hotel and sending it on.

Khuyết điểm: No

Ưu điểm: The location could not have been better for our Canada Day Celebration. Just a quick walk to everything!

Khuyết điểm: I left a piece of jewelery in the bathroom but the staff said they did not see it nor did anyone turn it in. Just a little test I'd done with many Hotels.

Ưu điểm: great personal service

Khuyết điểm: the bed (queen) was very saggy

Ưu điểm: Proximity to Parliament Hill and other attractions.

Khuyết điểm: Rooms need to be renovated. Breakfast could have been included.

Khuyết điểm: the underground parking was too low for us to use

Ưu điểm: The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.

Khuyết điểm: Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.

Ưu điểm: Liked the spaciousness of the room. Found the beds, pillows and duvets very relaxing & comfortable.

Khuyết điểm: The cost of valet parking. Was not aware of the astronmical fee. If it was clearly indicated, we would have made alternative arrangements for parking.

Ưu điểm: The housekeeping service was excellent. i needed extra shampoo, and they lady was kind enough to give me some. Plus, I lost an earring in the room, and housekeeping found it for me and is mailing it to me.

Ưu điểm: Efficient and pleasant staff.. spotless room and great bedding.

Khuyết điểm: Paying for use of the internet.

Ưu điểm: Everything. The Sheraton has well-designed, comfortable rooms. The staff were really helpful. We had access to the internet in the foyer area - something that is not readily available in other hotels (we don't use wi-fi). The hotel's cafe/restaurant were open for meals fairly late in the evening for late arrivals. The breakfast in the dining room had a wide range of choices. We didn't use the pool but it looked nice.

Khuyết điểm: It would be hard to fault this hotel - we had a wonderful visit.

Ưu điểm: Great place,steps from parliament buildings.Great staff,very helpful in everyway.

Khuyết điểm: No

Ưu điểm: Well organized during check-in, good location, very comfortable beds, friendly staff

Khuyết điểm: Well unfortunately we were kept awake from 12:00 am until 5:10 am due to some very rowdy, rude guests on the 5th floor. When I called reception at 4:00 am, apologies were given and I was offered a choice to move to a different floor, by then however it was too late. We received a free breakfast but when we went to the restaurant I felt we were looked upon differently..........

Ưu điểm: I loved the location. Very short walk to everything.

Khuyết điểm: They did not have the two beds which i had booked.

Khuyết điểm: Two rooms were confirmed for late check-in, one guest arrived after mid-night and her room had been given away