Hôtel Mercure Paris Tour Eiffel Grenelle

The hotel was literally a 5 minute walk from the Eiffel Tower and the room was always very clean! The metro is straight outside the hotel also. Just such a good location.

I booked a transfer from the airport to hotel, but the taxi never showed up so I had to get one on my own.

The staff who were very helpful

Being on the 5th floor and the lift not working all weekend

The Facility was nice. Room was spacious enough and bathroom was also spacious. Staff were friendly. The Duplex metro station was right across the road, very convevient to get to anywere in Paris. 5 to 10 minute walk to the Eiffel tower

Bed was too soft for our back.

Very new feeling, comfortable and well fitted out. Brilliant location on edge of the tourist and working area with exceptional access to Metro, restaurants, supermarket and traditional bakeries, butchers and grocers.

A second bag trestle. Also if possible a couple of apartment style rooms with cooking facilities.

We did not have the breakfast so I cannot comment on that. The location of the hotel was great. Walking distance to the Eiffel Tower and directly across the street from the Metro station. There were several cafes , one on either side of the hotel, bakeries, pharmacy, grocery store, souvenirs, anything you need steps away. Across the street was a street market on Sunday morning with everything from clothes to fish! We were lucky enough to be able to see the top of the Eiffel Tower from our room. It was beautiful at night! We had 2 twin beds. The room was well appointed with a mini fridge, coffee/tea maker, safe, hair dryer, up to date modern bathroom. There was a desk and a nice size TV. The hotel was quiet. The staff at the front desk was very accommodating, especially Erwin who was very sweet and helpful. I told them it was mothers birthday and they offered to have balloons , flowers, macaroons etc in the room waiting when we checked in which was a lovely surprise for her. Obviously the cost was extra but well worth it.

The only negative comment would be the cleaning staffs job. The room and hotel were very clean and comfortable. I have no complaints about that, but, when we went out for the day and the staff would clean the room , it was more like they made up the beds and tidied up. There were items like a luggage tag and a pill I dropped on the floor that were still there on the floor when we got back from a days excursion. I left it just to see if it would be cleaned up. Not a huge deal but just something to note.