Piano di Sorrento Quán trọ

Khuyết điểm: Little remote and up in the hills but amazing views. Definitely need car , but loved it.

Ưu điểm: Very quiet location with a lovely terrace out the front. Very generous bedroom with a good sized bathroom. Large selection at breakfast with good tea and coffee.

Khuyết điểm: We only stayed here one night which was handy as there is only one restaurant locally, not ideal for a longer stay.

Ưu điểm: Everyone was very helpful and friendly. Especially the young lady at the reception. We enjoyed our time a lot!!! Thank you!

Ưu điểm: All marble. Amazing views of Bay of Naples.

Ưu điểm: The view is absolutely breathtaking. The room is well decorated and cleaned. Breakfast was great with a lot of choice. Location was a good compromise for us as Piano di Sorrento is a little tranquil but still with the fantastic view. All the staff were very professional and friendly but particularly Salvatore who was extremely thoughtful and kind. I could not recommend this hotel enough!

Khuyết điểm: Maybe just the shower door should be replaced because it was leaking a little.

Ưu điểm: The property is nice, big bedrooms but poor light. The staff is really great and amicable!

Khuyết điểm: The fact that the staff riding know how to use booking. We paid with our credit card and the booking was confirmed and they insisted we should pay, and that’s because they didn’t know how booking operates. In the end, everything went well and they apologized.

Ưu điểm: Location, v friendly receptionist, breakfast

Khuyết điểm: The shower is very small - luckily we are very slim ;)

Ưu điểm: Late booking. Parking. Nice and attentive staff

Khuyết điểm: Cottage was moist and damp. Had to ask for clean shhets and towels. Breackfast was not included All common use areas were crowded by school kids

Ưu điểm: The gardens were nice and the pool was nice once you passed all of the old tables, chairs and rubbish along the route they directed you down around the back of the pool.

Khuyết điểm: Children’s play area is old and dilapidated with old broken tables and chairs in the area so did not use. The Astro turf on the floor of the play area is damaged and dangerous. No kids club available either or entertainment as advertised. The gate leading into the pool area was chained and locked and we were directed via a sign around the back of the on site restaurant where there were old tables and chairs stacked up and rubbish stacked up and a very uneven pathway, no good with small children, or mobility issues and then a flight of steps to climb up which were covered in debris from the trees and never swept so as a result were slippery. Showers to the pool area not in use. The pool area didn’t look open, all of the chairs were stacked up against the fence. We were taken to what was a “free upgrade room” one bed stone bungalow which was awful so asked to be moved into a one bed chalet that we had booked which was lighter and brighter but still awful. If you are not the best of cooks you would struggle to cook anything here. There is a 2 ring gas job ( the ignition did not work so reception gave me a lighter!) there are 2 big 2 handled pans with no lids, a frying pan(which was so dented that when I used it I could not let it go as it would fall off the gas job) no cooking utensils of any sort. No bottle opener, no kettle, no toaster, 5 knives, 4 folks, 3 cups, no saucers. Do not waist your money. Bed mattresses were filthy and should be thrown out. Disgusting place. Staff did not care when I complained.

Ưu điểm: Good location. Parking on site.

Khuyết điểm: I requested a cot and when we arrived there wasn’t one available. I was told to enquire in the morning which meant an uncomfortable night with my 1 year in bed with me. I didn’t get much sympathy in the morning when I informed them of the problem. When we arrived the concierge didn’t speak any English so it was a difficult check in! This is not a 4* accommodation!!! More like 2*

Ưu điểm: It was a bit quirky from the outside. The layout was cool.

Khuyết điểm: The rooms. They were freezing, the heater didn’t work. The beds were not comfortable, you sunk straight into them. When you opened a window it was straight to a wall, no natural light could get in. The cooker was right next to the door which was not very safe. You could hear everything from within the property, annals were waking up n down our roof which kept us up. The toilet always smelt of urine no matter if you flushed or not. Windows were all damp. Rooms look completely different in the photos to what it actually is.

Ưu điểm: Cleaner, newer facilites in the room and sunbed and get rid of the d.j and awful pool crew that were awful to watch and spoilt the atmosphere to relax

Khuyết điểm: As mentioned

Ưu điểm: Friendly staff, ready to help in any way.

Khuyết điểm: The walk including a flight of steps to the pool, could be made easier to clients.