Turtle Cove Beach Resort

Turtle Cove is a resort located on a private beach in Wangetti offering adults only accommodation, so it will always be unique. It's wonderful to visit a resort that does not have children running around and permits nudity. A great place to relax and enjoy tropical Qld.

Sadly, after 3 great visits to this resort, this visit was very disappointing. The new managers have decided to take the resort in another direction to increase income. We arrived to find a team of photographers, dressers and support crew conducting a nude female photo shoot around the beachfront rooms & dining area for 6+ hours the day we arrived. While we were assured guests would not be photographed, the shoot was not staff supervised so this could not be guaranteed. We felt very uncomfortable. This is in contrast to the welcome letter we received stating that 'now you are here with us, in total privacy, we want you to let yourself go, relax and be yourself - as, after all, no one can see or hear us here.' Really? Not our experience. We are open minded and would have been happy to overlook this had we been notified in advance (we could have arrived later), but we weren't. What worsened the experience was that our room was not properly cleaned either with dead grass across much of the floor and the coffee cups and teaspoons sticky and unwashed. We addressed these things with management (as it is always better to give the resort a chance to deal with complaints before putting them online) however, nothing was done and upon check out, we raised our concerns again. The manager appeared to take the complaint personally and was unable to offer any kind of satisfactory response. We were finally offered $100 off our next stay which is an insulting tactic to move the complainants on knowing they are unlikely to return. I was told that we would receive email confirmation of this. A week later - nothing. We did however get an automated email thanking us for our stay which is insulting when a more personal email was clearly required. Finally, the night we left, a beach party was held with a DJ with no prior notification to guests - again. What if you came for peace and tranquility? I hope this is teething trouble not a sign of things to come.