Khách sạn ở Rotorua nằm gần sân bay Government Gardens

Ưu điểm: We loved Roturua!!! The hotel was very comfortable and convenient

Khuyết điểm: nothing!

Ưu điểm: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.

Ưu điểm: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.

Ưu điểm: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.

Khuyết điểm: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.

Ưu điểm: Affordable Great location

Khuyết điểm: Bed was uncomfortable A/C had limited cooling

Ưu điểm: Hot Spa Baths and the entertainment.

Khuyết điểm: Did not like the strong sulphur smells.

Ưu điểm: Very good value for money, reasonably central location, comfortable room and friendly staff

Khuyết điểm: Although the room was not too bad, the hotel is sited downwind of the pretty foul smelling Lake Rotorua

Ưu điểm: The bathroom; powerful shower that remained at a constant temperature and was spacious.

Khuyết điểm: Lack of car parking on site.

Ưu điểm: location, warm staff

Khuyết điểm: smell of sulpher close by

Ưu điểm: The choice at the buffet breakfast

Ưu điểm: Location good, handy walking distance to town, lake front, museum, restaurants. nice view over lake. Comfortable, spacious room.

Khuyết điểm: Hard to find a fault, but I dont think there was air conditioning.

Ưu điểm: good value for money;courtesy of staff; location; quiet and relaxed

Khuyết điểm: no

Ưu điểm: very helpful staff friendly and did thier best to accomidate all wants.

Khuyết điểm: room needed to be vaccumed under the beds when i dropped some thing the rolled under the bed their was all sorts of small bits and pieces under the beds rubber bands and bits of platic etc

Ưu điểm: Location is close to the lake as stated in website and the room in general is spacious for two. Also, the location of the room I was given was not as expected.

Khuyết điểm: The coffee/tea maker was not clean the color was more towards green instead of bright white. I could not make any coffee or tea.

Ưu điểm: friendly stuff, nice enviroment, very convenient to all facilities

Khuyết điểm: NA

Ưu điểm: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.

Khuyết điểm: See above.

Ưu điểm: The hotel was in a central location within easy walking distance to the city centre. The facilities were very good as was the service.

Ưu điểm: We had a Club Room which has an excellent view of the lake, continental breakfast, and happy hour. It is also across the street from Polynesian Spa which is the main reaon we stayed there.

Khuyết điểm: It is a very large complex with lots of tourist groups. So the hotel is very busy. But a Club Room avoids the congestion.

Ưu điểm: relaxing with family and frirends

Khuyết điểm: spa room had lecking roof but it it was under repair so no problem

Ưu điểm: we have stayed there a number of times and like the general atmosphere, appearance and services and proximity to city centre

Ưu điểm: I very much enjoyed the spa where I had two treatments. The staff were very helpful and friendly.

Khuyết điểm: The bathroom badly needs updating, and some more towel rails! I found it difficult having a shower in a narrow bath with a rounded bottom. I kept hitting my head on the shower head! Good pressure though.

Ưu điểm: Comfotable rooms - excellent restuarant, rooms abit too warm

Khuyết điểm: one of our party did not have her details and room added prior arrival

Ưu điểm: Welcome and Farewell gestures by management

Khuyết điểm: Quality of diner: a little pretentious

Ưu điểm: Great facilities. Lovely large room overlooking the lack and spa complex. Paying the extra to get this view was so worth it. Looking forward to staying again.

Ưu điểm: Good, friendly service. Very comfortable room. Had dinner in the restaurant - excellent. Lovely location.

Ưu điểm: Convenience for local amenities and value for money

Ưu điểm: The room was nice and was clean.

Khuyết điểm: The hotel looks very run down except inside our room.

Ưu điểm: It was convenient for city and surrounds. Staff at front desk very helpful. Staff in Bistro willing to bring a meal late after dinner.

Ưu điểm: Good price for room and dinner

Khuyết điểm: Mattress could improved Tv reception poor no sky sports as promised

Ưu điểm: my wife lost her prajams at your hotel.but no respose from your staff.

Ưu điểm: I was booked into a cheap room and they upgraded me. I was booked in for 1 night but was unsure whether I would need an additional night and they said they would tentativet book me for the additional night. As it happens I didnt take up the additional night but it was nice knowing that I had some certainty of accomodation if I needed it. I am definately going to use this motel every time I return to stay in Rotorua.

Khuyết điểm: When we arrived there was no bed available for my son we had to wait 4 hours for this and towels. the room was outdated the balcony was rotten and had spider webs everywhere.Nothing like the pictures on the internet when I first booked.Everything we asked for was unavailable including internet, eftpos facilities. the hotel was short staffed and waiting times for service was too long. reception staff were unhelpful and abrupt. I have put most of these comments in the hotel comments form.

Ưu điểm: Good price, nice room, nice location, deli restaurant buffet.

Khuyết điểm: Reception staff were not friendly.

Ưu điểm: The staff were very pleasent, we even got upgraded to superior room at no extra cost.

Ưu điểm: It provided my family with plenty of activities to keep us busy during a cold rainy couple of days. The heated pool, spa, sauna, gymnasium. The restaurant was good with choice of a la carte and buffet. And the bar atmosphere provided adults with a relaxing time.

Khuyết điểm: A couple of the staff were just plain messy in simple customer service protocol. It just doesnt help and for ratings, I can understand why it is a 3 stars hotel. For example, a bar staff member could not be bothered to get a spoon (the bar was only 10 meters from the restaurant, and the three of us were the only patrons at the bar) to ensure a specialised drink (shooter) was poured correctly. Presentation is everything some might say and this staff member hasnt heard of that obviously. Perhaps my family and I didnt look important enough!! I did not complain at the time, to ensure my family enjoy the night, so I appreciate the opportunity to comment.

Ưu điểm: Quietness and spaciousness of the room. a table and three chairs being provided for extra entertaining.

Khuyết điểm: N/A

Ưu điểm: Large room, small private balcony. Staff was welcoming.

Khuyết điểm: Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.

Ưu điểm: Good value for money

Khuyết điểm: The room was too hot, the wall mounted heater was not adjustable

Ưu điểm: The rooms are very large in size and very comfortable and the hotel is in a good central location. the gym and pool are a great bonus.

Khuyết điểm: Nothing

Ưu điểm: i wasnt too impressed with this facility. it was very tired looking and i didnt find the staff too friendly..although i didnt find people in rotorua too friendly either considering its a tourist town...room wasnt ready at 2.. we got sent up to a room that wasnt serviced and had to be relocated to another...

Khuyết điểm: please read the above.

Ưu điểm: Liked the dedicated rooms with smoking balconies. Friendly staff.

Khuyết điểm: The hotel is a bit "tired". Some carpet in the lobby has stretched.

Khuyết điểm: No appropriate table for use of computer. No good lighting to work in the room. Poor access to television options. No kitchen knifes or forks.

Ưu điểm: only stayed 1 night but liked the security camera in the car park and the spa available in the room and the recliner chair

Khuyết điểm: i was not greeted on arrival when i spoke to reception and made arrangements and found this rather poor as a greeting would have been polite and given a friendly atmosphere to our holiday .how ever on paying the bill i was given good customer service.

Khuyết điểm: terrible room service – it wasn't serviced by 3.00pm and they took away our towels without replacing them.

Ưu điểm: Loved the gym and the pool

Khuyết điểm: had to ring and ask for toilet paper. The bathroom / toilets felt dirty

Ưu điểm: Nice and spacious....

Ưu điểm: Good location, large spa bath in this room type, breakfast fresh and varied, spacious room

Khuyết điểm: air conditioning difficult to use, room was very hot, no wine glasses despite mini bar, internet prices exorbitant