Union Square Plaza Hotel

Great location

No air conditioner, which would not seem like a problem in September but the outdoor temp was in the high 80's. The window opened but no screan and the window opened above an alley where a truck was loaded throughout the night. We had a rough night!

Staff and location

No AC was a big let down.

The front house staff were very accommodating and well informed about the area to steer us in the right direction.

We had an old room on the dark side of the building with no teas or coffee in the room - had to go down to a very cramped lobby to make coffee each morning. The desk staff made up for the very disappointing amenities especially as we paid the equivalent of R4000 per room per night ($524 = approx R8 500). As a comparison we stayed in The Hampton Inn and Suites by Hilton in Portland, OR for the next 2x nights for the same price with full magnificent breakfast inc., umbrellas to take and return at our disposal in the lobby, a free gym with heated pool, and a wonderful restaurant on the premises.