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Breakfast and evening reception were great. Staff was pretty friendly.
Night staff didn't want to make change for me. The room was just a single room, not a 2-room suite like every other Embassy Suites I've visited. Ran out of towels at pool.
Left specific instructions that were not followed through
The staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments. I had to call the front desk EVERY night due to kids yelling in the halls after 10 PM!
Location. very strategic and close to convention center
The price is ridiculous, too high for a mediocre room, large, but very old and noisy.
If you like cigarette smoke, this is the hotel for
From the moment you enter the lobby, the blast of painted-over, allegedly-renovated cigarette-saturated waft almost knocks you off your feet. Even the "renovated" rooms feature popcorn ceilings and the stench is unbearable. Guess they should have burned it to the down and started over. I will ever stay in an Embassy Suites again.
Love this place!
At least once a year, our girls will have a dance competition/convention down the road at the Santa Clara Convention Center. We always choose to stay here instead of the hotels that are a bit closer. It's quieter, roomier, and besides, it only takes 5 minutes to drive to the convention center. (You could spend 5 minutes just waiting for an elevator at the other hotel!) The complimentary breakfast is excellent, and definitely a plus! We'll certainly come back again!
Awesome stay! Thank you!
Location and all the amenities was great! Our room was wonderful. Got a bit concerned about noise because our room was close to the elevator and vending machines, but we hardly heard any noise. Tony at the front desk was very helpful and gave great customer service. Thank you Tony!
Location was close to the airport and the larger room was nice. Bed was comfortable.
The room was not clean. Hair on bed and in bed sheets, hair in bathroom and it had a smell that resembled an unclean room. The t.v. Did not have any pay per view movies for the kids or is to watch. Only cable. The pool was dirty and had a horrible smell of dirty gym socks mixed with too much chlorine. Hot tub was luke warm and cloudy. Pool was also cloudy. The lobby was not as nice as other Embassy Suites.
Tọa lạc tại Santa Clara, Embassy Suites Santa Clara - Silicon Valley/Great America gần sân bay, chỉ cách Bảo tàng Intel và Trung tâm Hội nghị Santa Clara 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) (phụ phí), trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Santa Clara? khách sạn này có khu vực tổ chức rộng 89 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 315 đánh giá
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