Century Royal Hotel

The location is super convenient. The breakfast of second floor was pretty good, the fruit,cake,milk and the chicken stock was impressive

Some staff of the front desk not very kind, and the room 1403 has really bad smell, living there for three nights open the air cleaner all the time

Breakfast served and the enthusiasm of the hotel staffs.

The room is small and some unnecessary items like humidifier were placed in the room.

Location was very convenient, literally attached to Sapporo Station. Breakfast was nice. Room was quite spacious.

The infamous steps leading to the hotel really are an issue if you have heavy luggage. It is strange cos you go DOWN some steps first then walk a short distance then go UP another flight. What is more inexplicable is that since it leads mainly to the hotel,they could have simply build a ramp on one side so that guests could pull the luggage up? Major complaint for this hotel (although it is applicable to many Japanese hotels, but this one is especially bad), the room ventilation / air con reeks of cigarette smoke smell although it is a non smoking room & floor. It got so bad that i kept waking up in the night because it was smelly and choking. Do not know if other guests are smoking in their rooms when not supposed to or the ventilation is constructed badly or old that cigarette smell ends up in our room. Sorry but this alone will prevent us from staying again despite all the good things.