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staff friendly and location very good
it is a little old typical from former Comunist countries
Overall the stay in hotel was pleasant. It is a good accommodation for night or two.
You can only pay by cash although there are stickers of major credit and debit cards at the entrance of the hotel.
Very basic, connected with a nice and interesting restaurant. Staff was friendly and the hotel+restaurant- concept differed quite much from "standard 2-3 star hotels". Mostly in a positive way. This was an experience. Nice terrace and garden. The room (apartment) was very basic.
A bit long way to Sarajevo center (appx 2,5 km), but easy to go with a taxi (2-3 €).
Although far from the city center, cheap taxis are easily available. The receptionist Lejla, a charming person, very helpful.
The staff were mostly friendly, very helpful and honest
Many services were advertised, such as wireless internet connection in the rooms which did not exist. Nor was there a gym or pick up/drop off service as had been advertised. The night I arrived there was no one at reception and no buzzer system to alert anyone of my arrival so I waited 25 minutes wandering around the hotel looking for a staff member. The furniture in the room was broken and the electricity went out twice. The breakfast was also terribly unhealthy. I only continued to stay there because it was cheap and the staff were friendly.
The personal was nice and quite spontaneous. We arrived very early and got another room, which was not reserved for us.
The windows were old and we paid a bit more than booking.com told us. (100 instead of 95 - not a problem at all).
The staff were very helpful and friendly. It was a 20 minute walk from the old town area but I liked this, and there is a small supermarket nearby which is convenient.
I had one evening meal in the hotel which I found very expensive by Sarajevo standards. The food was very good though!
The smell of room.
Restaurant and location
Lighting very poor for reading.
The stuff we had experience with were really nice and hospitable
I would appreciate if the room had been better ventilated.
Hotel Alem ở Sarajevo, cách Sân vận động Grbavica và Tòa nhà Quốc hội Bô-xni-a 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, dịch vụ nhận phòng cấp tốc và báo miễn phí ở sảnh.
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.