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NOT charging a $30/day resort fee even if you do NOT use their facilities. Also, an $18/day self parking charge is absurd.
To be honest with you, I didn’t like much about this location. Most of the staff in decision making positions were poor. I spoke to the front desk manager, after asking to speak to house keeping manager and they sent me to the front desk manager. I had a problem with my room not being cleaned and the told me that it wasn’t his job! Wow! They just had me going from person to person. It was a circus.
The management staff!
$300 a night and nothing included and noting free here.
He towels were nice.
No continental breakfast. No newspaper. No cookies or candy (and it was the week of Halloween, too). No fruit, no body wash or bathroom toiletries. I’d rather stay at a Hampton Inn for way less than half the price than staying at this $300 a night rip-off Hotel.
Very expensive for what you get
Personnel, except for one waitress, were great.
First night there was no water. It came back on at 11:00 am the next day. We were just given an apology by voice mail. On top of the inconvienance (no bathrooms working, ick) it could have been a disaster since the sprinkler system would not have worked if a fire broke out. And we were on the 13th floor. Breakfast cost us $52.00! Really!!!??
The ferry ride across the river was good
The customer service was horrible. Never coming back to this resort.
Liked the resort, but...
Great location with a shuttle that takes you across the river 2x/hr so easy to get back and forth. Pretty grounds and for the most part very nice staff.
They definitely need either a bigger pool or a second pool. With as many "pool days" as you get in Savannah, its reasonable to assume guests are for the most part going to take advantage of the pool. Its way too small for the size of the hotel, and there are no where near enough chairs. They also waste a lot of pool real estate on cabanas that they're trying to upsell...that could be more chairs. But even with more chairs the pool area is simply way too small for the capacity of the resort. Overall, upselling the cabana is reminiscent of their strategy...nickle and dime guests.
I'd Go Back
It was just my wife and our Morkie and the room was more than enough. Clean place, friendly staff. You definitely want to get a room facing the river that way you can see the ships come in and also have a view of river street. You have a ferry that can take you to river street from the Westin property for FREE. That way you are not spending $ on parking. If I'm back in Savannah I will def stay there again.
Disorganized receptionist at Aqua Star restaurant
Boring/Disorganized receptionist at Aqua Star restaurant and long waiting. The receptionist wrote my name on a piece of paper then told me to wait around 15 minutes but we waited 45 minutes. When i checked back on him , he acted confused then finally gave us a table. When we got inside, we noticed the family that came right before us were still not served. That's when we decided not to waste anymore time and leave.Overall The hotel is wonderful.
More excited friendly staff and fast service
room was wonderful. Great shower, comfy bed, lots of pillows, very quiet. Always got a good nights sleep. loved the water taxi service. Room service guy was the most helpful and friendly person we dealt with the entire stay. He was great! We also liked the Green program, I like hotels that provide this option.
front desk pretty much took the information and gave out keys. No information on where thing were, how to get to the water taxi, information on the different in house restaurants. We had to figure things out for ourselves and when we had to ask an employee, some were helpful and others acted like we were bothering them. I am enrolled in the starwood preferred guest program so I was expecting more helpfulness. Other Starwood properties had an info packet all ready at check in. Savannah is a destination spot so it would have been helpful if we had been given more information.
Check in time is late (4 pm) and don't count on being able to get your room a minute early.
They staff was very friendly and assisted your tend to your needs
Food choices were limited...I would have like to see more salads on the menu.
Very clean, modern, ferry boat crossings
Late check-in time
Tọa lạc ở Savannah, The Westin Savannah Harbor Golf Resort & Spa liền kề trung tâm hội nghị, chỉ cách Trung tâm hội nghị Savannah và River Street 13 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Savannah? resort này có khu vực tổ chức rộng 330 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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