Hilton Sedona Resort at Bell Rock

After 7 AM no complimentary coffee. $14 for a roll, donut, coffee, cold cereal, some canned mixed fruit, or a green banana. Come On! Comfort Inn's give you a better breakfast than that for free! It's no wonder no one was eating breakfast in the restaurant. Even the staff shrugged their shoulders and shook their heads. They suggested a great little place for breakfast just a short walk away.

Spectacular views, lush and green

The staff and concierge were very helpful. Concierge booked a wine tour for us on Saturday. We stayed in a suite poolside, and enjoyed the view and sound of water flowing. The two free drink coupons on arrival was a great gesture.

The bartender struggled with the pace of handling customers, failing to acknowledge new guests on arrival or making eye contact and a simple "I will be right with you". Timeliness and order, such as maybe offering a food or appetizer menu. We asked for a menu after 30 minutes of sitting down, at the bar. We actually made light of our situation along with other customers, saying they're definitely on a "Sedona" pace. We didn't come to Sedona to hurry, however, we were hungry and there are some expectations of The Hilton having higher standards of customer service. Very nice people, again, but way too slow. We also watched multiple people, new guests stand and wait 10 minutes without being addressed. I greeted guests myself, along with my boyfriend. The restaurant was fairly steady, due to rain, however, definitely not busy.