Hotel Dafam Semarang

Comfortble bed. Some staff are Friendly and helpful.

Interior is a bit old. Almost run down. Staff service level (front desk, and f&b outlets) requires improvement. Concierge service levels and contact with external transport co are inadequate. Maintenance and repair works are not at par (all doors, floors, switches, electrical sockets, lighting, carpets, and major woodwork). Hall way are not adequately aircobditioned and certain lobby areas are not properly lighted. Bathroom fittings requires replacement (old and badly worn out).

1. Helpful Front-officer, my spouse didn't like the 1st room we got 'coz it has a connecting-door and we were granted to change to another room. 2. Breakfast menu variation and taste are good enough. 3. Close enough to city-center. 4. FREE-shuttle to train-station or airport. 5. Stainless-steel kettle. 6. Spacious-room. 7. Extra bottled-water.

1. The towel should have been replaced with a new bright white and softer one. 2. Feels like an old-hotel with worn out facilities and amenities. 3. I did not like a carpeted flooring on the room I've got.