Hotel Sulla

I’ve been travelling solo in Asia for a few months, usually in hostels, and I wanted to book a private room and give myself some quality sleep and more privacy when visiting Seoul for 5 nights. That’s why I booked Hotel Sulla based on the food reviews. What a disappointment. Basically if you just need a clean bed and you don’t care about noise or quality breakfast, give it a shot for the good location. If you need more comfort you might wanna look elsewhere. Pros: - the location of the hotel is great. Walking distance to the two main palaces, Bukchon hanok village, trendy neighborhoods of ikseon-dong/insadong, gwangjang market, etc and pretty close to a subway stations (10 min walk) - Free laundry (but no dryer, you hang your stuff on the roof top) - Rooms are very clean at check-in. The cleaning team do a great job.

Cons: - not professionally organized at all. You enter in the hotel through the kitchen/cafeteria area, and find the front desk in a little hallway past the cafeteria. If your lucky somebody will be at front desk. - The hotel team doesn’t seem to care much about the guests or the hotel but more about their video games. Most of the day nobody was present at front desk. I had to send a message to the hotel via booking.com to tell them they ran out of bread and butter and coffee so that I could not have breakfast (at 8.30am) - Front door is open 24/7 even though no one is at front desk. - No information provided at checkin (don’t expect maps of the city or any piece of advice) - Breakfast is self-served. Don’t expect them to give you more explanation. Help yourself of whatever is in the fridge (usually butter, jam, milk, eggs) and whatever is on the counter (toasts, cereals). - Don’t expect much from the roof top is not well-maintained and in my opinion is not attractive - Rooms have heated floor. Temperature is set centrally for the whole building but some room get warmer than others. Mine was like a sauna at night, but fortunately the manager reacted to my request and turned it lower for the rest of my stay. - My double bed was the worst I’ve had in the last 3 months in terms of comfort. - Towels are the size of a hand towel. Not so convenient to use after a shower. - Pretty weak and variable water pressure in the shower - The rooms are not soundproof. You can hear the echo of whatever is happening in the cafeteria, hallways or in the other rooms (couples having sex etc) - I stayed 5 nights and my room has not been cleaned or towels changed during my stay.